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#84

WorkforceHub is ranked #84 in the Call Center Workforce Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Key Features

  • Time & Attendance Management: Employees can conveniently log their hours. Access additional job-related info like tips, mileage, project details in a centralized location. Also offers smart clocks. 
  • Scheduling: Align availability with business needs, skills and compliance regulations. Make better decisions while avoiding last minute changes, absenteeism and unplanned absences. 
  • PTO Management: Track leave balances, requests and approvals on the go. Allows employees to view their leave balances online as well as submit instant requests to managers for review of their schedules. Ensure compliance with federal, state and local governments’ leave laws. 
  • Geofencing: Track employees in multiple locations with their clock in and clock out timings. With real-time exception alerts, it also includes: 
    •  Centralized tracking of hybrid teams. 
    •  Accuracy of payroll timecards. 
    •  Record-keeping and compliance. 
    •  Identification of out-of-bound employees. 
  • Biometrics: Enable facial recognition with Vision for quick employee verification and controlled access to secure environments. Vision+ offers a thermal scanner that records employees’ elevated temperature during time punches, meal tracking, breaks and PTO. 
  • Intelligent Timekeeping: Simplify identity verification to minimize time theft, monitor breaks and avoid missed punches. Ensures seamless shift clocking for the convenience of the workers. 
  • Benefits Management: Enable the employment benefits process right from onboarding through the entire employee lifecycle. Benefits documents can be stored in a secure database. Also, allow employees to update their benefits plans conveniently. 

Suite Support

mail_outlineEmail: No info available.
phonePhone: No dedicated support phone number listed. The vendor’s general purpose number is 1-888-223-3450, with their hours of operation being Monday through Friday 8am to 5pm MST.
schoolTraining: The vendor provides a support center that offers a searchable knowledge base of information. Also available on the vendor’s website are a human resources library, blogs and glossary. Or, request additional information from the vendor about training and professional services.
local_offerTickets: Visit the support center and click on “Contact Support” to submit a form and create a case.