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#24

Push Operations is ranked #24 in the Call Center Workforce Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Push Operations Pricing

Based on our most recent analysis, Push Operations pricing starts at $25 (Monthly).

Price
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Starting From
$25
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

Push Operations is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Push Operations:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Push Operations Benefits and Insights

Why use Push Operations?

Key differentiators & advantages of Push Operations

  • Time-Saving: Ensure easy management of the workforce with seamless workflows that save time and increase productivity. 
  • Key Insights: Make smarter decisions and improve efficiency with accurate scheduling, real-time data, timely reports and notifications. 
  • Cost Effective: Automate payroll calculations to avoid errors and penalties, as well as plan labor in advance to reduce labor costs. 
  • Flexibility: Monitor premiums, daily minimum calculations and minimum tip top-offs to accurately track and pay employees at multiple positions and different rates. 
  • Compliance: Keep steady note of daily time pay, minimum pay, tax filings, pay stubs and breaks to ensure thorough compliance and support strategic plans. 
  • Central Management: Manage all business-related tasks from one account, including monitoring and assessment of overtime costs. 
  • Accessibility: Implement conveniently with minimal paperwork for employees and a consistent on-boarding experience across locations. One login allows employees to access and update details on the go. 
  • Seamless Communication: Allow staff to swap shifts, release shifts and request time off in a centralized space. Receive notification of reports and non-compliance in real time. 

Industry Expertise

Leveraged by all industries, including construction, food and beverage, retail and manufacturing.

Push Operations Reviews

Average customer reviews & user sentiment summary for Push Operations:

User satisfaction level icon: excellent

149 reviews

90%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Push Operations reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • User-Friendly: More than 95% of user feedback on this feature notes the easily navigable user interface as a key benefit.
  • Scheduling: The product offers a robust suite of capabilities for scheduling, according to all the users who mention this aspect.

Cons

  • Updates: All users referencing this element report that the lack of quick and frequent updates for outdated features is a major concern.
  • Mobile Functionality: The unavailability of a fully functional mobile app is a cause of inconvenience according to all user feedback discussing this aspect.

Researcher's Summary:

With a user-friendly interface that’s easy to understand and navigate, Push Operations simplifies workforce management according to user reviews. It also provides a set of vigorous features for scheduling, time tracking and payroll, which improve efficiency while keeping labor costs in check.
However, user feedback reports that delayed updates for basic features as well as outdated ones make the product tedious to work with. The lack of a robust mobile app is also a major drawback according to reviews. Overall, the product can be a good pick for companies in the hospitality industry that rely on scheduling and frequent communication.

Key Features

  • Payroll: Access real-time payroll analytics with automated calculations and stay ahead on labor laws compliance. Also offers wage tracking and automated calculations for tip management. 
  • Time and Attendance: Automate shifts, track camera time and hours of employees with multiple rates and positions. Customize clock timings, compare employees’ clock timings against scheduled time and more. 
  • Scheduling: Create shift templates and schedule smartly keeping labor costs in mind. Also, analyze and review shift swaps with ease from one location. 
  • Reporting: Gain actionable insights with real-time sales and labor reports. Get notified of KPIs on the go and stay connected with management teams. 
  • Integrations: Benefit from integration with third-party applications like Avero, Ctuit, Hikvision, Macros, NCR Aloha and more. 
  • Multilevel Dashboard: Access all KPIs from one centralized dashboard and avoid going after multiple locations. 

Limitations

These product limitations are based on user feedback and are accurate at the time of this review:

  •  Glitches impact payment timing. 
  •  Slow live support. 
  •  Doesn’t capture employees login. 

Suite Support

mail_outlineEmail: Not specified. Users can log in to the help center for support.
phonePhone: 1-800-449-9756.
schoolTraining: FAQs and blogs available on the website.
local_offerTickets: Not specified.
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