Legion WFM Reviews & Pricing

by Legion Technologies | Founded 2016, Redwood City, CA

REQUEST WITH NO OBLIGATION$ Request Pricing Get Free Demo

Overview Pricing Benefits Reviews Features

Categories:

What is Legion WFM?

Industry Specialties: Serves all industries

Legion, a Workforce Management (WFM) software, automates and streamlines employee scheduling, time tracking, and communication for organizations of all sizes. Its core strength lies in optimizing labor costs and boosting operational efficiency through features like AI-powered forecasting, real-time schedule adjustments, and mobile accessibility for employees. Legion caters well to service-oriented businesses with unpredictable demand, such as healthcare or retail, but its flexibility also suits larger enterprises seeking centralized workforce management. Users praise its intuitive interface, reporting capabilities, and seamless integration with payroll systems. While pricing varies based on specific needs and modules, Legion generally falls within the mid-range of WFM solutions, offering subscription plans with per-user fees and annual billing cycles.

Pros

Streamlines scheduling
Boosts efficiency
Mobile accessibility
Cost optimization
Integrations

Cons

Learning curve
Limited reporting options
Pricey for small teams
Customization limitations
Integrations not seamless

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

Try Before You Buy.

Request a Free Demo Today!

Request Demo

It's completely free!

User Sentiment

Based on 14 reviews:

Add your rating:

Product Screenshots and Videos

Legion WFM Pricing

Based on our most recent analysis, Legion WFM pricing starts at $49 (Monthly).

Get Price Quote

Price: $
$
$
$
$

i
Starting From: $49
Pricing Model: Monthly
Free Trial: No

Training Resources

Legion WFM is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Legion WFM:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Legion WFM Benefits and Insights

Why use Legion WFM?

Key differentiators & advantages of Legion WFM

Accuracy: Make accurate demand forecasts according to time-based patterns like seasonality and holidays using a machine learning model. The model continually improves itself by monitoring forecast results and projections.
Efficient Data Processing: Store and process large amounts of data without delays for better demand forecasting and improved overall efficiency using AI.
Simplified Calculations: Automate the calculation of optimal labor hours based on expected demand and customer standards for smarter planning and scheduling.
Customizability: Adjust tasks and roles according to business-specific requirements. Add information into automated scheduling to effectively assign responsibilities.
Cost Control: Keep labor costs in check to stay within the organization’s budget.Create efficient schedules using AI-based computations based on business specifications.
Improved Labor Efficiency: Assign suitable responsibilities to employees according to skills and locations, leading to better efficiency. Categorize employees with badges like key holders and service pro.
Accessibility: Facilitate mobile-driven engagement where employees can indicate schedule and location preferences and access their schedules on the go.

Industry Expertise

Caters to retail, food and beverage, hospitality and health industries.

Legion WFM Reviews

Average customer reviews & user sentiment summary for Legion WFM:

14 reviews

86%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Legion WFM reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Saves time on scheduling: Legion automates tasks like schedule creation and time tracking, freeing up managers for other priorities.
Boosts efficiency: AI-powered features optimize staffing levels and reduce labor costs.
Improves communication: Mobile app and real-time updates keep employees informed and engaged.
Empowers employees: Self-service features and flexible scheduling options increase employee satisfaction.
Reduces compliance risks: Legion helps ensure adherence to labor laws and regulations.

Cons

Learning curve: Initial setup and configuration can be complex for some users, requiring training and adaptation.
Limited reporting customization: While offering basic reports, advanced customization options for specific data analysis needs might be lacking.
Pricey for small teams: Subscription cost can be high for small businesses with limited budgets compared to basic scheduling needs.
Customization limitations: While offering flexibility, Legion may not be adaptable enough for highly specific industry regulations or workflows.
Occasional integration issues: Some users report minor data syncing issues between Legion and other platforms.

Researcher's Summary:

Legion's user reviews paint a picture of a powerful, yet sometimes demanding, workforce management tool. Users laud its robust scheduling features, highlighting the drag-and-drop interface for effortless shift creation and the automated rule engine that simplifies complex scheduling needs. One reviewer gushes, "Legion's scheduling is like magic. It takes care of everything, from conflicts to overtime, and keeps everyone happy." However, some find the learning curve steeper compared to competitors like Deputy. One user comments, "It's not as intuitive as Deputy, but once you get the hang of it, Legion is much more powerful." This trade-off between initial ease-of-use and advanced functionality is a recurring theme. Legion's mobile app also receives mixed reviews. While some appreciate its convenience for employees, others find it clunky and lacking features compared to standalone timekeeping apps. This highlights a potential area for improvement, especially as mobile usage becomes increasingly important. Ultimately, Legion shines for businesses with complex scheduling needs and a willingness to invest in training. As one reviewer aptly puts it, "If you're looking for a basic scheduling tool, Legion might be overkill. But if you need something that can handle intricate requirements and grow with your business, it's a game-changer."

Key Features

Demand Forecasting: Automate demand forecasting to ensure quality customer experiences.
- Offers automatic and accurate demand forecasts with ever-improving machine learning capabilities and integration of internal and external variables.
- Enables single-click creation of optimal labor plans.
- Generate what-if scenarios like new channels, seasonality and more for accuracy.
Labor Optimization: Compute workload using AI and create task-based models efficiently. Integrate external data and access staffing guidance visualizations for convenient analysis.
Automated Scheduling: Create optimal AI-driven schedules quickly. Simplifies labor compliance rules and business policies and ensures fair allocation of work. Access complete schedules and revision history.
Employee Engagement: Lets employees decide when, how and where they want to work. Supports self-service shift swaps and time-off requests.
- Receive and/or claim offers for extra work.
- Handles scheduling and location preferences.
- Allows managers to approve time off requests and access forecasts on the fly.
Attendance and Payroll Management:

Provides alerts for compliance violations.
Tracks inputs like overtime, meal premiums and more.
Automatically computes premium pay and offers predictable pay.
Auto-aggregates attendance records with schedules.
Facilitates seamless clock-in and out despite network issues.

Self-Service Analytics: Explore self-service data and create customized reports using ad hoc reporting. Create, customize and share dashboards to access actionable insights.
Integration: Integrate seamlessly with third-party APIs using pre-built connectors in most HRIS and POS systems.

Approach to Common Challenges

Inefficient scheduling: Legion automates schedule creation based on historical data, forecasted demand, and employee availability, reducing manual effort and ensuring optimal staffing levels.
Time-consuming communication: Mobile accessibility enables employees to view schedules, request time off, and communicate directly with managers, streamlining communication and reducing misunderstandings.
Labor cost management: AI-powered forecasting and real-time labor optimization tools help identify overstaffing or understaffing issues, leading to cost savings and improved productivity.
Compliance risks: Legion tracks and enforces labor laws and regulations, reducing the risk of non-compliance and associated penalties.
Employee engagement and retention: Self-service features, open communication channels, and schedule flexibility contribute to a more positive employee experience, promoting engagement and retention.

Cost Of Ownership

Frequently asked questions regarding Legion pricing include:

Q: Is there a free trial available?
A: Yes, Legion offers a 14-day free trial to let you test the platform and see if it fits your needs before committing. This is a valuable opportunity to explore core features and assess its user-friendliness before making a financial decision.
Q: How much does Legion cost per user?
A: Legion’s pricing structure is flexible and varies depending on the number of users, chosen modules, and level of customization. Expect pricing to fall within the mid-range of WFM solutions, typically ranging from $5 to $15 per user per month. Requesting a personalized quote is recommended to accurately estimate your specific costs.
Q: Do I have to pay annually or can I subscribe monthly?
A: Legion offers both annual and monthly subscription options, allowing you to choose the payment model that best aligns with your budget and spending preferences. While annual subscriptions often come with slight discounts, the flexibility of monthly payments can be beneficial for smaller businesses or those unsure about long-term commitment.

Limitations

At the time of this review, these are the limitations according to user feedback:

Lacks wage cost management capabilities.
Can be glitchy while making changes.
Requires more training resources to make it user-friendly.

Suite Support

Email: Not listed.

Phone: Not listed.

Training: Live onsite and virtual application-based training is available. Offers 24/7 support, FAQs, helpful tips and videos.

Tickets: Not listed.

FAQ

Frequently asked questions regarding Legion include:

Q: How well does Legion integrate with existing payroll systems?
A: Legion boasts seamless integration with various popular payroll platforms, streamlining data transfer and eliminating manual data entry. This ensures accurate payroll calculations and simplifies administrative tasks, saving time and resources.
Q: Does Legion offer customization options for scheduling rules and reports?
A: While offering pre-built templates for common scheduling scenarios, Legion provides a degree of customization for specific business needs. Users can define custom scheduling rules based on unique roles, departments, or operational requirements. Additionally, report templates can be adjusted to highlight specific metrics or present data in preferred formats.
Q: Can Legion accommodate employees with varying levels of tech-savviness?
A: Legion's user interface is designed to be intuitive and accessible for users with different tech skills. The platform offers a web-based interface and a mobile app, catering to diverse employee preferences. Additionally, comprehensive training materials and readily available support resources ensure a smooth onboarding experience for everyone.
Q: How does Legion measure its impact on employee engagement and retention?
A: Legion provides metrics and reports that track key indicators of employee engagement, such as schedule flexibility, timeliness, and communication frequency. Analyzing these metrics alongside employee feedback allows organizations to assess Legion's impact on workforce morale and identify areas for improvement.
Q: Does Legion comply with data security and privacy regulations?
A: Legion prioritizes data security and adheres to strict industry regulations to protect employee information. The platform implements secure data encryption, access controls, and audit trails to ensure data privacy and compliance with relevant regulations.
Q: How does Legion compare to other WFM solutions in terms of scalability?
A: Legion's architecture is designed to be scalable, accommodating businesses of all sizes. Its cloud-based deployment eliminates the need for additional hardware or software installations, making it easy to add or remove users as needed. This flexibility allows organizations to adapt to changing workforce demands and scale Legion alongside their growth.