PayServ Reviews & Pricing

by PayServ Systems | Founded 2003, Bradenton, FL

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Overview Pricing Benefits Reviews Features

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What is PayServ?

Industry Specialties: Serves all industries.

Payserv supports and develops employees with robust management features provided by its Workforcethrive software. Users can securely access their information from any internet-enabled device through a simplified, single source. It connects critical processes like payroll and time management to optimize daily operations.

It is designed to serve medium to large-sized businesses and supports human capital management, scheduling, employee performance and more. It can also help users stay compliant with various benefits guidelines. It is available through a cloud-based deployment strategy.

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PayServ Pricing

Based on our most recent analysis, PayServ pricing starts in the range of $10 - $100.

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Starting From: Undisclosed
Pricing Model: Monthly, Quote-based
Free Trial: No

Training Resources

PayServ is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for PayServ:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

PayServ Benefits and Insights

Why use PayServ?

Key differentiators & advantages of PayServ

Powerful Analytics: Payserv helps users gain actionable insights through Workforcethrive’s partnership with analytic.li. Better analytics and reports mean more educated decision making for stakeholders and managers.
Increase Security: Dealing with sensitive payment information requires powerful security to safeguard critical data. Payserv leverages robust firewalls, password protection and encryption features to keep personal information secure.
Redundancy and Backup Support: Payserv’s Workforcethrive solution ensures the security of client data with backup generators to combat power outages, and redundancy processes to guarantee that there is always a copy of critical business information. They also store client data in multiple locations to head off any issues from their main locations losing stability.
Boost Overall Efficiency: Automation features can help free up team members for more important tasks. Cutting out redundant data entry can also cut down on costly human errors. Users can take the pain out of creating schedules with tools that automatically create schedules based on employee location, skill level and availability.
Improve Employee Retention: Payserv’s Workforcethrive system helps users measure, reward and train employees based on their performance. Report features let managers discover trainable processes and continually improve their employees for the entirety of their careers.
Implementation Support: Using Payserv’s dedicated teams and trademarked Momentum process, users can expect the entire suite to be up and running in as little as 10 to 12 weeks.

Industry Expertise

Payserv supports numerous industries with its Workforcethrive end-to-end HCM solution. For every dollar spent on implementing the system, Payserv’s solution returns about $9.13 on average. It handles critical HR processes like human capital management, payroll and more for large and medium-sized enterprises.

Synopsis of User Ratings and Reviews

Based on an aggregate of PayServ reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User-Friendly Interface: PayServ is recognized for its intuitive interface, making it easy for HR professionals to navigate and utilize its features effectively.
Comprehensive HR Features: The software offers a wide array of functionalities, covering essential HR processes such as onboarding, payroll, benefits administration, and performance management, all within a single system.
Strong Onboarding Process: PayServ is praised for its robust onboarding capabilities, enabling a smooth and efficient transition for new hires.
Dedicated Customer Support: Users benefit from dedicated customer service representatives and extended support hours, ensuring assistance is readily available when needed.

Cons

Limited Information on Specific Features: While the context highlights PayServ's comprehensive nature and positive user experiences, it lacks details about specific functionalities within areas like talent management or performance reviews.
Potential for Industry-Specific Limitations: The context doesn't mention if PayServ caters to specific industries. Businesses in highly regulated sectors might require features not explicitly mentioned.

Researcher's Summary:

PayServ HR Management software has garnered largely favorable reviews from users, who praise its comprehensive features and user-friendly interface. Users find the onboarding tools, automatic tax calculations, and expert-guided benefits selection particularly helpful in streamlining HR processes. The software's robust customization options, while a strength for some, are noted as potentially overwhelming for smaller organizations with simpler needs. This suggests that PayServ might not be a one-size-fits-all solution, especially for businesses with limited HR requirements. However, the standout feature, according to users, is the exceptional customer support, available 24/7, which many feel sets PayServ apart from competitors. This dedication to customer satisfaction makes PayServ most suitable for organizations that value reliable support and require a high level of customization and comprehensive HR functionalities.

Key Features

Human Capital Management: Payserv’s Workforcethrive system covers the HR process spectrum from recruiting and onboarding to payroll processing and performance management. The system’s robust library of HCM features give managers and employees alike a streamlined and optimized user experience.
ACA Support and Compliance: HR teams can leverage the included ACA Manager to ensure that they are always within compliance guidelines for all their employees. Giving employees an easy path to their benefits makes for happier teams and less time wasted getting them hooked up with their necessary coverage.
Time Management: This system gives users everything they need to manage all of their time management processes. It includes self-service portals, attendance and exception tracking, customizable reports, automated scheduling tools and more.
Payroll Features: Workforcethrive takes the tedium and complexity out of payroll processes and lets employees set payment preferences that meet their needs. It also gives users visibility into their compensation statements. Managers can leverage real-time payment information to keep their records accurate, organized and much more.
Custom Reporting: Paserv gives users over 60 out-of-the-box reports that users can easily design and share with other team members. It also contains popular report inclusions like payroll registers, recaps and general ledgers.
Add-On Marketplace: Want to expand the functionality of the system? Payserv gives users access to an extensive library of additions that can help keep businesses compliant and expand their system to accommodate for growth.
Mobile App: Payserv’s Workforcethrive solution gives employees and managers mobile tools to access the system on-the-go. The mobile platform is designed to be accessible with robust features that give mobile users the full platform experience.

Suite Support

Email: Users can email Payserv about Workforcethrive at [email protected]. Additional email support options are gated behind a login.

Phone: Advanced support numbers are gated behind a customer login, but interested parties can call (877) 804 3286 to ask questions about the product.

Training: Payserv trains employees alongside the implementation of their Workforcethrive system. Users can also access their Resources page through their website for videos, webinars, blogs, whitepapers and more.

Tickets: Users can submit a ticket for a demo on the main Workforcethrive landing page. Other ticketing options are hidden behind a customer login.