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#49

Volgistics is ranked #49 in the Call Center Workforce Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Volgistics Pricing

Based on our most recent analysis, Volgistics pricing starts at $9.

Price
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Starting From
$9
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

Volgistics is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Volgistics:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Volgistics Benefits and Insights

Why use Volgistics?

Key differentiators & advantages of Volgistics

  • Enable Background Screening: Deliver volunteer background screening by collecting basic details for a simulated volunteer recruitment process. Identify suitable volunteers by collaborating with Verified First to contact volunteers automatically and collect crucial information necessary for a thorough background check. Check criminal history, verify civil reports, conduct drug screenings and evaluate credit & financial records, among other things. 
  • Save Time on Recruiting Volunteers: Incorporate automation to handle volunteers’ resume screening, reviewing applications and hiring. Scan crucial documents and enable preliminary volunteer assessments based on background checks, skills and more, eliminating the need to complete these tasks manually. 
  • Go Mobile: Using the mobile application, volunteers and managers can easily access and update information anytime from anywhere. 
  • Simplify Volunteer Record Storage: Store all volunteer data in a suitable location with the Site Level Access attribute. Allow managers to receive a complete volunteer picture, including application forms, background records, performance details and more, with a single login. 
  • Ensure Flexibility: Configure with other third-party services for volunteer background screening without interruption by manually sending all volunteer details. 
  • Seamlessly Communicate: Ensure consistent communication with volunteers in their preferred mode via automated emailing and texting for superior volunteer management. Offer quick notification on schedule changes, reminders and work-related alerts. 
  • Allow Self-Service: Offer self-service capabilities for volunteers, including signing up for empty schedules, removing themselves from timetables and accessing information 24/7. 
  • Provide Opportunity Directory: Insert opportunities directly into a website to provide a single platform and manage volunteers seamlessly. Visitors may also use the directory to go through volunteer opportunities and see job roles, project requirements, requisite duration and other information. 
  • Enable Data Security: Secure business data by leveraging specialized procedural and hardware methods. Strictly safeguard information privacy by utilizing a secure data center. 
  • Allow Multi-Site Access: Provide a sophisticated database that allows different organizational stakeholders to access a specific amount of volunteer records through the Site Level Access tool. 

Industry Expertise

Serves volunteer-driven businesses of all sizes and types, from small animal shelters and aquariums to multi-site social service sectors to large healthcare organizations.

Volgistics Reviews

Average customer reviews & user sentiment summary for Volgistics:

User satisfaction level icon: excellent

80 reviews

91%

of users would recommend this product

Key Features

  • Volunteer Scheduling: Automate the whole volunteer scheduling process for complicated scenarios. Ensure tasks are executed as planned and alert volunteers about changes in schedules. Ensure compliance by posting hours from designated programs and enabling substitute tracking. 
  • Volunteer Tracking: Increase volunteer engagement through a comprehensive volunteer tracking module. Maintain accurate records for each volunteer, including hours worked, tasks completed, contact details and skill sets. 
  • Volunteer Database: Build a unified platform to store all essential volunteer data. Systematically store information in one centralized location, so it’s seamlessly accessible and automatically reflects any modifications made. 
  • Volunteer Reporting: Track volunteer KPIs and activities using customizable reporting techniques, analytics and detailed information for better decision-making and improved volunteer performance. 
  • Volunteer Recruiting: Perform all volunteer hiring activities digitally, advertise openings for interested volunteers, send onboarding emails and run through background checks. 
  • Volunteer Application Forms: Collect essential information online from prospective volunteers by leveraging volunteer application forms and seamlessly integrate the data collected with the editing database. Make sure applicants submit required information in a proper format. 
  • Volunteer Portal: Simplify volunteer management by letting workers manage schedules, update personal data, post services, check mandatory service progress and track schedule openings. Keep volunteers in the loop with automatic notifications. 
  • Volunteer Kiosk: Facilitate volunteer engagement with on-site interactive workstations and kiosks. 
  • Group Tracking: Track groups of volunteers by keeping records of all volunteers who work collaboratively. Make reports solely for volunteers who have a particular group association and link all their data together via a flag or characteristic tool. 
  • Document Storage: Store all documents throughout the entire volunteer life cycle safely. Maintain digital records of multiple prevalent file formats like PDF, DOC, XLS, TXT, JPG, PNG and more. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Doesn’t offer a running history of the volunteer program. 
  •  Doesn’t provide a mobile app. 
  •  Doesn’t offer smooth navigation. 

Suite Support

mail_outlineEmail: Not mentioned.
phonePhone: Not mentioned.
schoolTraining: Access online training and getting started guides on the vendor’s website.
local_offerTickets: Submit a request question on the vendor’s website.
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