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What is elevio?

Elevio is a noteworthy software system that ranks 80 among all Help Desk Software according to our research analysts and 30 crowd-sourced reviews from 1 source. Starting from $79, elevio is priced more economically, has offered a free trial in the past and is most advisable for any company. Elevio can be deployed online and on-premise and is accessible from a fewer number of platforms including Windows devices. Similar alternatives to elevio include HelpSpace, Halo Service Desk and ThriveDesk.
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#74

elevio is ranked #74 in the Remote Help Desk Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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elevio Pricing

Based on our most recent analysis, elevio pricing starts at $79.

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Starting From
$79
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

elevio is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for elevio:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

elevio Reviews

Average customer reviews & user sentiment summary for elevio:

User satisfaction level icon: excellent

30 reviews

93%

of users would recommend this product

elevio has a 'excellent' User Satisfaction Rating of 93% when considering 30 user reviews from 1 recognized software review sites.

Key Features

  • Access Controls/Permissions
  • Account Alerts
  • Account Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • API
  • Approval Process Control
  • Audio File Management
  • Canned Responses
  • Cataloging/Categorization
  • Chat/Messaging
  • Churn Management
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Content Creation
  • Content Library
  • Content Management
  • Content Publishing Options
  • Customer Engagement
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Decision Support
  • Document Storage
  • Electronic Forms
  • Engagement Tracking
  • Feedback Management
  • Full Text Search
  • Help Desk Management
  • Image Editing
  • Interaction Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Multiple User Accounts
  • Negative Feedback Management
  • Network Monitoring
  • Offline Form
  • Onboarding
  • Performance Metrics
  • Predictive Analytics
  • Proactive Chat
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Search/Filter
  • Self Service Portal
  • Self-Learning
  • Sentiment Analysis
  • SEO Management
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • SSL Security
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Text Analysis
  • Text Editing
  • Third Party Integrations
  • Ticket Management
  • Transfers/Routing
  • Usage Tracking/Analytics
  • Version Control
  • Video Support
  • Website Visitor Tracking
  • Widgets
  • Workflow Management
  • WYSIWYG Editor

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