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What is Halo Service Desk?

Halo Service Desk is an up-and-coming software application that ranks 137 among all Help Desk Software according to our research analysts and 7 crowd-sourced reviews from 1 source. Starting from $45, Halo Service Desk is priced a notch under most others, has offered a free trial in the past and is most suitable for businesses large and small. Halo Service Desk can be deployed online and on-premise and is accessible from a handful of platforms including Windows and Linux devices. Similar alternatives to Halo Service Desk include HelpSpace, ThriveDesk and PHPKB.
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#131

Halo Service Desk is ranked #131 in the Remote Help Desk Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Halo Service Desk Pricing

Based on our most recent analysis, Halo Service Desk pricing starts at $45 (Annual, Monthly).

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Price
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Starting From
$45
Pricing Model
Annual, Monthly
Free Trial
Yes, Request for Free

Training Resources

Halo Service Desk is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Halo Service Desk:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Halo Service Desk Reviews

Average customer reviews & user sentiment summary for Halo Service Desk:

User satisfaction level icon: excellent

7 reviews

97%

of users would recommend this product

Halo Service Desk has a 'excellent' User Satisfaction Rating of 97% when considering 7 user reviews from 1 recognized software review sites.

Key Features

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • API
  • Assignment Management
  • Change Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Configurable Workflow
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Help Desk Management
  • Incident Management
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Knowledge Base Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Prioritization
  • Problem Management
  • Project Management
  • Projections
  • Quotes/Estimates
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Issues
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • SSL Security
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Third Party Integrations
  • Ticket Management
  • Widgets
  • Workflow Management

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