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What is Alloy Software?

Alloy Software is a notable software product that ranks 101 among all Help Desk Software according to our research analysts and 102 crowd-sourced reviews from 2 sources. Starting from $19, Alloy Software is priced below average, commonly offers a free trial and is most applicable for any sized company. Alloy Software can be deployed in the cloud and on-premise and is accessible from a fewer number of platforms including Windows and Linux devices. Similar alternatives to Alloy Software include HelpSpace, Halo Service Desk and ThriveDesk.
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#95

Alloy Software is ranked #95 in the Remote Help Desk Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Alloy Software Pricing

Based on our most recent analysis, Alloy Software pricing starts at $19.

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Price
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Starting From
$19
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

Alloy Software is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Alloy Software:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Alloy Software Reviews

Average customer reviews & user sentiment summary for Alloy Software:

User satisfaction level icon: excellent

102 reviews

91%

of users would recommend this product

Alloy Software has a 'excellent' User Satisfaction Rating of 91% when considering 102 user reviews from 2 recognized software review sites.

Key Features

  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics
  • API
  • Approval Process Control
  • Approval Workflow
  • Asset Lifecycle Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Availability Management
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Benchmarking
  • Bug Tracking
  • Calendar Management
  • Call Center Management
  • Capacity Management
  • Cataloging/Categorization
  • Categorization/Grouping
  • Change Management
  • Change Planning
  • Change Tracking
  • Charting
  • Check-in/Check-out
  • Client Portal
  • CMDB
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Content Management
  • Contract/License Management
  • Copy Protection
  • Cost Tracking
  • CRM
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Decision Support
  • Depreciation Management
  • Device Auto Discovery
  • Discussions / Forums
  • Dispatch Management
  • Disposal Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Templates
  • Equipment Tracking
  • Feedback Management
  • Forecasting
  • Forms Management
  • Full Text Search
  • Gantt/Timeline View
  • Help Desk Management
  • Historical Reporting
  • Impact Management
  • Incident Management
  • Inspection Management
  • Interaction Tracking
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Job Management
  • Kitting
  • Knowledge Base Management
  • Knowledge Management
  • License Inventory
  • License Management
  • License Tracking
  • Location Tracking
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Inventory Management
  • Milestone Tracking
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Node Management
  • Online Forums
  • Order Management
  • Patch Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Performance Monitoring
  • Portable License
  • Portfolio Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Prioritization
  • Problem Management
  • Procurement Management
  • Product Activation
  • Product Identification
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recurring Issues
  • Relationship Mapping
  • Release Management
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Requirements Management
  • Requisition Management
  • Reservations Management
  • Resource Allocation & Planning
  • Resource Management
  • Retail Inventory Management
  • Risk Assessment
  • Role-Based Permissions
  • Rules-Based Workflow
  • Scheduled / Automated Reports
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Request Management
  • Shipping Management
  • Single Sign On
  • Social Media Integration
  • SSL Security
  • Status Tracking
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Supports Agile
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Testing/QA Management
  • Text Editing
  • Third Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Training Management
  • Trial License
  • User Management
  • Vendor Management
  • Warehouse Management
  • Warranty Tracking
  • Widgets
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

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