Categories:

What is SummitAI?

SummitAI is a promising software system that ranks 123 among all Help Desk Software according to our research analysts and 37 crowd-sourced reviews from 2 sources. Starting from $89, SummitAI is priced less than most others and is most suitable for enterprises with hundreds or thousands of employees. SummitAI can be deployed in the cloud and on-premise and is accessible from a few platforms including Windows and Linux devices. Similar alternatives to SummitAI include HelpSpace, Halo Service Desk and ThriveDesk.
PRICE
$
$
$
$
$
COMPANY SIZE
S
M
L
DEPLOYMENT
PLATFORM
Try Before You Buy.
Request a Free Demo Today!
Request Demo
It's completely free!
ScreenshotsScreenshotsScreenshotsScreenshotsScreenshots
Product Screenshots and Videos

#117

SummitAI is ranked #117 in the Remote Help Desk Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Get the Report Now

SummitAI Pricing

Based on our most recent analysis, SummitAI pricing starts at $89.

Get Price Quote
Price
$
$
$
$
$
i
Starting From
$89
Pricing Model
Still gathering data
Free Trial
Still gathering data

Training Resources

SummitAI is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for SummitAI:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

SummitAI Reviews

Average customer reviews & user sentiment summary for SummitAI:

User satisfaction level icon: great

37 reviews

88%

of users would recommend this product

SummitAI has a 'great' User Satisfaction Rating of 88% when considering 37 user reviews from 2 recognized software review sites.

Key Features

  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics
  • API
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Availability Management
  • Barcode / Ticket Scanning
  • Benchmarking
  • Call Center Management
  • Capacity Management
  • Change Management
  • Chat/Messaging
  • Client Portal
  • CMDB
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • CRM
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Templates
  • Feedback Management
  • Help Desk Management
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • IT Asset Management
  • IT Asset Tracking
  • IT Risk Management
  • Knowledge Base Management
  • Live Chat
  • Localization Automation
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Network Monitoring
  • Performance Metrics
  • Prioritization
  • Problem Management
  • Procurement Management
  • Project Management
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Release & Deployment
  • Release Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Role-Based Permissions
  • Scheduled / Automated Reports
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • SSL Security
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Third Party Integrations
  • Ticket Management
  • User Management
  • Virtual Assistant
  • Workflow Configuration
  • Workflow Management

Similar Products

Here are the most similar products to SummitAI.

Halo Service Desk product logo
Halo Service Desk
HelpSpace product logo
HelpSpace
PHPKB product logo
PHPKB
ThriveDesk product logo
ThriveDesk
Docsie product logo
Docsie
Simplisys Service Desk product logo
Simplisys Service Desk
CloudCall product logo
CloudCall
Alloy Software product logo
Alloy Software
everything HelpDesk product logo
everything HelpDesk
CRMnext product logo
CRMnext
Your review has been submitted
and should be visible within 24 hours.
Your review

Rate the product

Company Details

mandatory fields

Industry
Choose your main industry
Company Size
Choose your company size