HelpSpace Reviews & Pricing

by HelpSpace | Founded 2018

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Overview Pricing Benefits Reviews Features

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What is HelpSpace?

HelpSpace is a rising software tool that ranks 138 among all Help Desk Software according to our research analysts and 46 crowd-sourced reviews from 2 sources. Starting from $25, HelpSpace is priced more economically, offers a free trial on occasion and is most fitting for companies on the small or medium side. HelpSpace can be deployed online and on-premise and is accessible from a few platforms including Windows devices. Similar alternatives to HelpSpace include Halo Service Desk, ThriveDesk and PHPKB.

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COMPANY SIZE

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DEPLOYMENT

PLATFORM

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User Sentiment

Based on 46 reviews:

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Product Screenshots and Videos

HelpSpace Pricing

Based on our most recent analysis, HelpSpace pricing starts at $25.

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Starting From: $25
Pricing Model: Still gathering data
Free Trial: Yes, Request for Free

Training Resources

HelpSpace is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for HelpSpace:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

HelpSpace Reviews

Average customer reviews & user sentiment summary for HelpSpace:

46 reviews

96%

of users would recommend this product

Key Features

Activity Dashboard
Alerts / Escalation
Alerts/Notifications
Automated Routing
Customer Database
Customizable Branding
Email Management
Help Desk Management
Interaction Tracking
Knowledge Base Management
Macros/Templated Responses
Multi-Channel Communication
Prioritization
Real-Time Chat
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Social Media Integration
Support Ticket Management
Support Ticket Tracking
Third Party Integrations
Ticket Management
Workflow Configuration

Awards

HelpSpace stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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