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What is CloudRadial?

CloudRadial is a notable platform that ranks 73 among all Help Desk Software according to our research analysts and 1 crowd-sourced review from 1 source. Starting from $95, CloudRadial is priced less than most others, has offered a free trial in the past and is most suitable for small-to-mid-sized businesses with less than 1000 employees. CloudRadial can be deployed online and on-premise and is accessible from a limited set of platforms including Windows devices. Similar alternatives to CloudRadial include HelpSpace, Halo Service Desk and ThriveDesk.
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#68

CloudRadial is ranked #68 in the Remote Help Desk Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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CloudRadial Pricing

Based on our most recent analysis, CloudRadial pricing starts at $95.

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Starting From
$95
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

CloudRadial is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for CloudRadial:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

CloudRadial Reviews

Average customer reviews & user sentiment summary for CloudRadial:

User satisfaction level icon: excellent

1 reviews

100%

of users would recommend this product

CloudRadial has a 'excellent' User Satisfaction Rating of 100% when considering 1 user reviews from 1 recognized software review sites.

Key Features

  • Ad hoc Reporting
  • Alerts/Notifications
  • Automated Routing
  • Catalog Creation
  • Categorization/Grouping
  • Compliance Management
  • Content Library
  • Content Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Customization
  • Data Connectors
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Document Storage
  • Financial Reporting
  • Forecasting
  • Help Desk Management
  • Interaction Tracking
  • Inventory Management
  • IT Asset Management
  • IT Asset Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Localization Automation
  • Macros/Templated Responses
  • Network Monitoring
  • Performance Metrics
  • Private Dashboards
  • Public Dashboards
  • Real Time Analytics
  • Real-time Updates
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Reports
  • Scheduled / Automated Reports
  • Scheduling
  • Scorecards
  • Search/Filter
  • Self Service Portal
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Single Page View
  • Summary Reports
  • Support Ticket Management
  • Templates
  • Third Party Integrations
  • Ticket Management
  • Widgets
  • Workflow Configuration

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