Assembled Reviews & Pricing

by Assembled | Founded 2018, San Francisco, CA

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Overview Pricing Benefits Reviews Features

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What is Assembled?

Industry Specialties: Serves all industries

Assembled is a labor management software that assists teams with forecasting and scheduling. It tracks real-time performance, displays insights and streamlines business operations by giving everyone access to workflow. Also, it provides analytics to break down employee performance and make better strategic decisions.

The vendor increases transparency into the scheduling process and helps employees stick to a schedule through phone, email, chat and SMS reminders. Its other important attributes include easy integration with different contact platforms for better workforce management.

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Assembled Pricing

Based on our most recent analysis, Assembled pricing starts at $250 (Monthly).

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Starting From: $250
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Assembled is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Assembled:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Assembled Benefits and Insights

Why use Assembled?

Key differentiators & advantages of Assembled

Streamlined Schedule Building: Create a complete schedule within minutes for a team of any size. Save time and resources by using pre-existing templates.
More User Friendly: Simplify the process of changing and updating schedules with the software’s easy-to-use interface. Merge with other platforms to make workforce managing more convenient.
Better Sorting Capability: Sort by location, levels, channel and other criteria.
Elevated API Authentication: Validate requests with API keys. Execute API authentication through HTTP Basic Auth.
Greater Transparency: See every detail of an employee’s performance. Get information about time off, tasks, accomplishments and breaks. Adjust schedules when necessary.

Industry Expertise

Suitable for businesses in eCommerce, SaaS and fintech.

Synopsis of User Ratings and Reviews

Based on an aggregate of Assembled reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User-Friendly Interface: Workforce management becomes a breeze with Assembled's intuitive dashboard, making it easy to navigate and manage schedules.
Comprehensive Scheduling Features: Assembled offers robust scheduling tools that streamline shift planning, employee availability tracking, and time-off requests.
Automated Workflows: The software automates repetitive tasks, such as shift assignments and notifications, freeing up time for HR teams to focus on strategic initiatives.
Real-Time Data Analytics: Assembled provides real-time insights into workforce performance, absenteeism, and overtime, enabling data-driven decision-making.
Improved Communication: The platform facilitates seamless communication between managers and employees, ensuring that everyone is on the same page regarding schedules and changes.

Cons

Lack of Flexibility: Users complain that Assembled's scheduling tools are inflexible, making it difficult to accommodate last-minute changes or unique team needs.
Limited Integrations: Assembled's limited integrations with other business systems, such as HR or payroll, can create extra work and manual processes for users.
Cumbersome Reporting: Some users find Assembled's reporting capabilities to be lacking in depth and customization options, making it challenging to extract meaningful insights.
Poor User Interface: The user interface is often cited as cluttered and unintuitive, leading to frustration and reduced efficiency.
Inconsistent Support: Users have reported inconsistent levels of support from Assembled's customer service team, with some experiencing long wait times or unsatisfactory resolutions.

Researcher's Summary:

Assembled has garnered positive user reviews in the past year, particularly for its ease of use, time-saving capabilities, and robust reporting features. Users appreciate its intuitive interface, which allows them to quickly navigate and manage employee schedules, time-off requests, and other workforce-related tasks. The software's automation capabilities have also been praised, as they streamline processes and free up time for more strategic initiatives. Additionally, Assembled's reporting features provide valuable insights into workforce performance and trends, enabling users to make data-driven decisions.

Compared to similar products, Assembled is often seen as more user-friendly and affordable, while offering a comparable range of features. Its strengths lie in its intuitive design, time-saving automation, and comprehensive reporting capabilities. These factors are important because they enable users to optimize workforce management, improve efficiency, and gain actionable insights into their workforce. Assembled's ease of use is particularly valuable for organizations with limited technical resources or those looking for a solution that can be quickly implemented and adopted.

Assembled is best suited for organizations looking for a user-friendly and comprehensive workforce management solution. Its intuitive interface, time-saving capabilities, and robust reporting features make it an ideal choice for businesses of all sizes, particularly those seeking to streamline their workforce management processes and improve efficiency.

Key Features

Forecast: Forecast future staffing needs and offer compliant scheduling, insights into productivity and real-time updates via Google Calendar. Generate quick projections that require no configuration. Convert forecasts into staffing requirements and allow manual adjustments if needed.
Scheduling: Meet the company's discrete requirements using a sophisticated UI and robust templates. Produce time-off reports by incorporating insights and enabling automated regulations. View the team's timetable directly from common platforms like Google Calendar and Slack.
Analytics: Provide complete visibility for different metrics. Connect business data in one centralized location and provide a detailed company picture via a staffing heatmap and in-depth reports. Understand product lines and company units better through the comprehensive data.
- Enhanced Analytics: Compare the performance of teams and individual employees through real-time, detailed data and examine productivity and hours worked.
- Reports: Deliver useful reports filtered by metrics such as productivity, hours worked and how often workers adhere to schedules for employee coaching, future business planning and operations.
Integrations: Integrate with crucial platforms like Google Calendar, Zendesk, Intercom, Kustomer and Slack. Merge all events into a shared calendar and receive messages directly from a designated channel. Design a schedule that combines support, marketing, sales and bots.

Limitations

At the time of this review, these are the limitations according to user feedback:

No mobile app available.
Hard to customize efficiently.
Can’t get invoices.
Confusing interface.
Difficult to edit and add time blocks.

Suite Support

Email: Not mentioned.

Phone: Not mentioned.

Training: Look through the self-help tutorials available in the “Support” section for assistance. Structured training isn’t mentioned on the vendor website.

Tickets: Submit and view tickets through the vendor page.