Categories:

#23

ecotime is ranked #23 in the Call Center Workforce Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

ecotime Pricing

Based on our most recent analysis, ecotime pricing starts at $0.

Price
$
$
$
$
$
i
Starting From
$0.01
Pricing Model
Still gathering data
Free Trial
Still gathering data

Training Resources

ecotime is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ecotime:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ecotime Benefits and Insights

Why use ecotime?

Key differentiators & advantages of ecotime

  • Scalability: Ecotime is suitable for businesses of all sizes, and is designed to grow with the business, ensuring that businesses never outgrow the solution. 
  • Customizable: Managers can change and add new interfaces to the system through Oracle or Microsoft, to ensuring the interface is always the best fit for the organization’s workflows. 
  • Improve Decision Making: Managers are able to gain visibility into a variety of workforce factors to help inform and guide decision making. 
  • Integration: Ecotime integrates with a variety of third party HR systems to help streamline workflows. 

Industry Expertise

Originally called Innovated Management Solutions (IMS), Huntington Business Systems provides HR solutions to more than 1,500 clients in 47 states, and boasts an international customer base in both Europe and Canada.

Key Features

  • Scheduling: In addition to assistance with building schedules, Ecotime provides managers with the ability to manage time off requests and manage business rules so that the system ensures compliance with things like internal overtime policies. 
  • Alerts: Send alerts through email to remind employees and managers of important deadlines or notify them of schedule updates. 
  • Payroll: Ecotime supports multiple pay cycles, including weekly, bi-weekly, semi-monthly and monthly. 
  • Time Tracking: Employees can submit time-off requests directly through the system. Managers can then either approve or deny the requests and track employee time off directly through the system. 
  • FMLA Management: Ensure compliance with FMLA regulations and manage employees who take leaves of absence. 

Suite Support

Users are assigned to a support team based on their system’s installation, data collection and platform. The support team includes members with backgrounds in development, consulting, technical services and customer support. If allowed by the business, the support team can be given remote access to the system to provide direct support and diagnose issues with the system’s functionality.

mail_outlineEmail: Support is available via webchat through Huntington Business Systems’ website.
phonePhone: Phone support is available 24/7 and can be reached at 631-361-6946.
schoolTraining: Users have access to both on-site and web based training classes on a variety of subjects.
local_offerTickets: Users cannot submit tickets for support.