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#54

Pingboard is ranked #54 in the Call Center Workforce Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Pingboard Pricing

Based on our most recent analysis, Pingboard pricing starts at $149 (Monthly).

Price
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Starting From
$149
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

Pingboard is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Pingboard:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Pingboard Benefits and Insights

Why use Pingboard?

Key differentiators & advantages of Pingboard

  • Increase Transparency: Monitor minute details of staff performance with an organization chart. Get detailed information about employee time off, job openings and team assignments. Answer virtual learners’ questions automatically. 
  • Ensure Positive Culture: Impart a positive work culture with a dashboard that allows employees to celebrate upcoming landmarks and milestones and promote a culture of appreciation. 
  • Provide Remote Onboarding: Offer new hires welcome email invites. Enable new recruits to remotely explore the workspace, fill forms and add links to essential documents to ensure a seamless onboarding process even for remote workers. 
  • Go Mobile: Simplify the processes of onboarding and tracking employee attendance and employee connectivity with a streamlined interface that supports mobility. 
  • Provide Secured Sign-In: Permit one-click access to employees and support integration with additional identity management platforms to promote employee profile security. Provide a customized SSO capability, leveraging a SAML 2.0 integration tool for seamless business functioning. 

Industry Expertise

Suitable for businesses of any size and sector that need to power up their employee network.

Pingboard Reviews

Average customer reviews & user sentiment summary for Pingboard:

User satisfaction level icon: excellent

1180 reviews

92%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Pingboard reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Directory: Quickly find coworkers' contact information and learn more about them through their profiles, which can include details like work history, skills, and interests.
  • Announcements: Share company-wide news and updates, ensuring everyone stays informed about important events and information.
  • Integrations: Connect Pingboard with other HR and productivity tools to streamline workflows and centralize employee data.
  • Surveys: Gather feedback from employees through surveys to measure engagement, satisfaction, and other key metrics.

Cons

  • Limited Customization: The platform's inflexibility can be frustrating for organizations with unique or complex organizational structures, as it may not fully accommodate their specific needs.
  • Mobile App Shortcomings: The mobile app's functionality is reportedly limited compared to the web version, potentially hindering accessibility and convenience for users on the go.
  • Integrations: While Pingboard offers integrations with various HR and productivity tools, some users have noted that the range of integrations could be broader to encompass a wider array of commonly used business applications.

Researcher's Summary:

Pingboard appears to be a popular choice for many businesses seeking an intuitive and visually appealing platform to manage their employees. Users frequently praise Pingboard's user-friendly interface and clean design, making it easy for employees at all levels to navigate and find the information they need. The directory feature, in particular, stands out for its ability to help employees connect with colleagues, understand reporting structures, and foster a sense of community within the organization.

However, some users note that Pingboard's functionality can be somewhat limited compared to more comprehensive HR suites. While it excels at employee directory management and org chart visualization, it may lack certain features related to payroll, benefits administration, or in-depth performance management. Additionally, some users mention that the mobile app experience could be improved, as it doesn't always offer the same level of functionality as the desktop version.

Pingboard seems to be a great fit for small to medium-sized businesses that prioritize a user-friendly and visually engaging platform for managing their workforce. Its strengths lie in its ability to simplify employee data management, enhance internal communication, and promote a more connected company culture. However, larger organizations or those requiring a wider range of HR functionalities may need to consider more comprehensive solutions or integrations with other HR software. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest features and updates before making a decision.

Key Features

  • Employee Directory: Store an unrestricted number of employee details in a centralized hub. Provide staff access and make data-driven decisions instantly. Encourage employees to acknowledge each other, know interesting facts about others, access everyone’s reporting chain and track achievements to build better workforce connectivity. 
  • Org Chart: Create a unique service portfolio to depict the entire company. Keep records of staff work processes, company hierarchy, employee profiles and more through a compact organization chart. 
  • 1:1 Meetings: Give individualized attention to each employee with effective one-on-one meetings. Remind employees and managers to prepare before interactions and build more effective development opportunities based on individual employee requirements. 
  • Who’s Who Quiz: Allow employees to exchange appreciation through fun quizzes. Develop a culture of acceptance at work by enabling managers to socialize with employees and recognize them through who’s who quizzes. 
  • Peer Recognition: Build peer recognition and enhance team communication to build a healthier workplace. Use a coworker recognition tool to enable employees to analyze each others’ performance. Allow managers to evaluate employee growth and review their productivity with multiple recognition metrics. 
  • Who’s Out: Leverage a status tool to track employees’ vacation calendars. Ask employees to set “In Office” status and let others know who is working onsite on a particular day. 
  • Integration: Integrate external information systems to the interface, like Microsoft Azure Active Directory, ADP, BambooHR, Google Workplace, Microsoft 365, Namely, Okta, OneLogin and others, for comprehensive data management. Link with multiple social media applications like Slack and Gmail for tracking employee information like birthdays, work anniversaries and new hires. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Mobile version is less efficient than desktop application. 
  •  Can lose all work with one misclick. 

Suite Support

mail_outlineEmail: Not mentioned.
phonePhone: Not mentioned.
schoolTraining: Not mentioned.
local_offerTickets: Not mentioned.
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