Yotpo Reviews & Pricing

by Yotpo | Founded 2011, New York, NY

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Overview Pricing Benefits Reviews Features

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What is Yotpo?

Yotpo is an eCommerce marketing module that encourages direct-to-customer reach. It brings together loyalty, reviews and SMS marketing to create and nurture customer relationships. It helps users improve sales using social proofs, build buyer journeys, understand feedback and acquire traffic. It integrates with online businesses such as Instagram, popular eCommerce inclusions, Google and other marketing modules.

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User Sentiment

Based on 335 reviews:

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Product Screenshots and Videos

Yotpo Pricing

Based on our most recent analysis, Yotpo pricing starts in the range of $100 - $500.

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Starting From: Still gathering data
Pricing Model: Annual, Free, Monthly, Quote-based
Free Trial: Yes, Request for Free

Training Resources

Yotpo is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Yotpo:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Yotpo Benefits and Insights

Why use Yotpo?

Key differentiators & advantages of Yotpo

Collect Reviews: Leverage ratings, Q&As and reviews to convert customer-created content into sales with AI-supported solutions.
Custom Questions: Get helpful and detailed reviews about customer searches. Customize design forms to fit brand image and needs.
Answer Customer Questions: Lets customers ask questions and teams answer questions to lower buyers’ hesitation and increase sales.
Showcase Content: Create and display on-brand content with review widgets at multiple conversion points on users’ websites.
Build SMS Flow: Create SMS flows with event triggers, personalized messages, custom conditions and one-on-one interactions.
Generate Subscribers: Use subscription forms, cart opt-ins and keyword campaigns to get more subscribers.
Design Experiences: Customize subscriber tools for brand visibility at multiple touchpoints in the buyer’s journey.
Customizable Campaigns: Use pre-built templates or customize campaigns and integrate them with multiple channels. View customer actions on a single dashboard.

Industry Expertise

It is suitable for eCommerce websites of all sizes.

Yotpo Reviews

Average customer reviews & user sentiment summary for Yotpo:

335 reviews

92%

of users would recommend this product

Key Features

Coupons: Give coupons to customers to increase response rate, write reviews and bring back old customers.
Mobile Experience: Includes SMS marketing designed for eCommerce companies. Drive ROI and engage customers with high-conversion experiences.
Segmentation Engine: Use library of SMS flows and automations to improve cart abandonment, cross-sells, win-backs and more.
Automation Library: Use pre-built SMS automation templates to scale SMS marketing with a click.
Conversations: Manage personalized conversations when customers reply to an SMS. Build customer relationships using help desk and conversations marketing.
Analytics: Understand performance with in-depth reports of text message promotions, automations and campaigns. View analytics for every message and conduct flow analysis, split and A/B testing. Track costs per campaign and whole program.
Integrations: Integrates with other popular platforms such as Shopify, BigCommerce, ZenDesk, Gorgias and more for easy onboarding. Connects to ratings, reviews and loyalty solutions.
Triggers: Use triggers to bring leaving visitors back to the website and let them subscribe to the mailing list.