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#36

Trella Health is ranked #36 in the Private Duty Home Care Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Trella Health Pricing

Based on our most recent analysis, Trella Health pricing starts in the range of $100 - $500.

Price
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Starting From
Undisclosed
Pricing Model
Annually, Quote-Based
Free Trial
No

Training Resources

Trella Health is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Trella Health:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Trella Health Benefits and Insights

Why use Trella Health?

Key differentiators & advantages of Trella Health

  • Maximize Profits: Identify providers adept at treating high-risk populations and lowering costs using market-wide performance metrics. Use data insights to partner with compatible providers and reduce the cost of care. 
  • Deliver Better Care: Access insights on Medicare Part A and Part B claims data to improve performance and patient care. Demonstrate the need for completing home care with visual aids to reduce readmissions. 
  • Increase Referrals: Target physicians and facilities with high potential referral sources using office visit claims data. Identify physicians taking an extended time to prescribe home care or hospice and equip them with information on the benefits of earlier referrals. Track existing referrals with built-in EMR software. 
  • View Data Insights: Gain visibility into physician-level performance metrics, pinpoint PCPs that will aid in meeting benchmarks and compare metrics with peers. 

Industry Expertise

This program is suited to care agencies and post-acute organizations of all sizes.

Synopsis of User Ratings and Reviews

Based on an aggregate of Trella Health reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Easy Scheduling: Users appreciate the ease of scheduling visits and managing their schedules, finding it intuitive and efficient.
  • Streamlined Communication: The platform facilitates seamless communication between caregivers, patients, and families, reducing confusion and improving coordination.
  • Comprehensive Documentation: Users find the documentation features robust and helpful for maintaining accurate records, simplifying reporting and compliance.
  • Improved Patient Care: The platform's features, such as automated reminders and patient portals, contribute to better patient engagement and improved care outcomes.

Cons

  • Limited Customization: Some users have reported that Trella Health's platform lacks the flexibility to tailor workflows to their specific agency's needs, leading to inefficiencies and frustration.
  • Steep Learning Curve: The platform's interface can be complex and challenging to navigate, requiring significant training time for new users. This can be particularly problematic for agencies with limited IT resources.
  • Integration Challenges: Users have expressed difficulties integrating Trella Health with other essential software systems, such as electronic health records (EHRs), leading to data silos and manual workarounds.
  • Customer Support Issues: Some users have reported slow response times and difficulty reaching customer support, which can be frustrating when encountering technical problems or needing assistance with the platform.

Researcher's Summary:

User reviews from the past year suggest that Trella Health's software is a powerful tool for home health agencies, particularly when it comes to its data analytics capabilities. Users rave about the "unmatched healthcare data" and "robust market data" that provides valuable insights into referral patterns, market trends, and competitor analysis. For instance, one user highlighted how Trella Health's "benchmark by physician" feature helps their team measure their performance against competitors and identify growth opportunities. This data-driven approach empowers agencies to make informed decisions about their sales and marketing strategies, ultimately driving referrals and revenue. However, some users have pointed out that there can be discrepancies in data calculations, requiring clarification and fine-tuning from Trella Health's development team. Despite these occasional hiccups, the overall sentiment towards Trella Health is positive, with users praising its ease of use, comprehensive data insights, and ability to enhance sales productivity and referral tracking. Trella Health is best suited for home health agencies of all sizes looking to gain a competitive edge through data-driven decision-making and optimize their referral management processes.

Key Features

  • Healthcare Data: Use its CMS Innovator status to view Medicare A and B claims data, insights into the majority of the over-65 population and competitor metrics. 
  • Dashboards: Access real-time information showing rep accountability, performance conversion rates, account activity and overall business growth. 
  • Mobile App: Offers data insights on physicians and facilities, along with personalized conversation starters and scripts. View healthcare data analytics and dashboards on Android and Apple devices. 
  • Integrations: Integrate with EHR, reputation management, CRM and data analytics systems, including Enquire, Home Care Pulse and KanTime

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Data extraction can be time-consuming. 
  •  Steep learning curve. 
  •  Length of database updates. 

Suite Support

mail_outlineEmail: [email protected].
phonePhone: (850) 204-5073.
schoolTraining: Access FAQs, articles and resources via the help center.
local_offerTickets: Visit the online help center to submit a ticket.