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#42

mumms is ranked #42 in the Private Duty Home Care Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

mumms Benefits and Insights

Why use mumms?

Key differentiators & advantages of mumms

  • Streamline Operations: Prioritize important tasks using built-in databases, customizable dashboards and compliance safeguards. Use time-saving capabilities like intuitive workflows, reliable upgrades and interactive dashboards to streamline administrative processes. 
  • Personalize Patient Care: Use innovative clinical capabilities to individualize care plans while facilitating personal patient care. Access historical data and create interdisciplinary care plans while measuring patient trends over time. 
  • Customize Reports: Go beyond canned reports to access data required for hospice operations. Generate customized reports like projected earnings, visit durations, ADC reports, unduplicated census and more. 
  • Optimize Cash Flow: Accurately manage cash flows while identifying issues using a billing engine. Perform eligibility checks automatically and access daily claim status updates while projecting advance payments. Track NOEs and NOTRs electronically. 
  • Seamlessly Transmit Data: Transmit data seamlessly to multiple stakeholders and organizations daily. Accommodate multiple sites and remote employees through private duty, non-hospice and multi-view modules. 

Industry Expertise

Hummingbird by Mumms provides EHR solutions to industries like hospitals and agencies operating in the healthcare space, including hospice, home health, therapy, private duty and more.

Synopsis of User Ratings and Reviews

Based on an aggregate of mumms reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Easy-to-Use: The system is intuitive, offers a user-friendly layout and simplifies patient scheduling and charting, noted 82% of reviewers who mentioned accessibility.
  • Customizations: Approximately 85% of users said that the application adapts to growing business needs.
  • Reporting: The solution generates comprehensive reports to get in-depth insights about specific business areas, said 80% of users who mentioned reporting.

Cons

  • Integration: Approximately 83% of users said that the product often doesn’t communicate well with third-party integrated modules.
  • Customer Support: The application offers sluggish customer support that takes a long time to resolve issues, said 81% of reviewers who talked about support.
  • Glitches: The system is prone to glitches and encounters occasional lag, said approximately 84% of reviewers who talked about glitches.

Researcher's Summary:

Hummingbird by Mumms is a user-friendly EMR solution that streamlines patient charting, data entry and managing daily orders. It allows comprehensive nursing documentation for effective patient care, offers various customization capabilities and generates insightful reports for thorough business assessments. However, the application doesn’t integrate seamlessly with external modules, offers sluggish customer support and occasionally encounters lag and glitches.

Key Features

  • Backend Operations: Simplify backend operations with built-in databases, customizable dashboards and compliance safeguards. Use interactive dashboards for easy navigation and color-coded themes. Get reliable and fast updates while allowing unlimited users on multiple devices. 
  • Clinical Management: Manage clinical workflows with smart assessments and individualized care plans. Tailor care plans according to patient requirements. Eliminate repetitive data entries and navigate charts while automatically saving data. Let clinicians focus on effective patient care while tackling common deficiencies with compliance tools. 
  • Reports: Track operational KPIs, patient care delivery and cash flow projections with customized reports. Get a bird’s eye view of performance metrics while diving deeper for comprehensive analysis. Identify new business streams, monitor patient data trends and highlight errors and slipups. 
  • Billing: Simplify billing workflows for billers while significantly reducing claim denials. Integrate with DDE to avoid logging in to multiple programs. Check for errors before submitting claims while increasing revenue. 
  • Integrations: Import or export data seamlessly to popular third-party modules. Eliminate data re-entry by sending reports to third-party CAHPS, DME and CRM vendors. 

Limitations

This product has the following limitations as of writing this review:

  •  Charting isn’t intuitive. 
  •  Customer support is sluggish. 
  •  Encounters glitches and lag occasionally. 
  •  Too many unnecessary questions on forms. 

  • Suite Support

    mail_outlineEmail: This information is currently unavailable.
    phonePhone: (504) 525-0620 (9 am — 5 pm CST).
    schoolTraining: Not available.
    local_offerTickets: Users can submit tickets through the website.