AxisCare Reviews & Pricing

Key Features

• Scheduling: Schedule clients with preferred caregivers using a two-click process. Add client notes, notify caregivers of shifts, track shifts and communicate with caregivers in real time for better assistance and faster response time. 
• Billing: Bill clients and pay caregivers through QuickBooks and USPS integration. Automate invoices and payments and embed online payment links for clients. 
• Custom Forms: Create and share smart intake forms, assessment forms and care plans using pre-built templates. Enable auto-filling for information already available in the system. 
• Marketing: Track information of all caregivers, leads, clients and medical care providers. Track and optimize referral rates and response rates for online and offline advertisements. 
• Staff Chat: Access HIPAA-compliant two-way chat with internal and external staff to effectively communicate and share vital information in real time. 
• Care Vision: Collect visit insights by sharing custom feedback forms shared with the caregivers at the time of clock-in and/or clock-out to assess shift safety, client condition and more. 
• Caregiver Mobile App: Enable better services and communication for caregivers with a dedicated AxisCare mobile app. Utilize geofencing-enabled clock-in and clock-out, GPS navigation to client locations, time-tracking, two-way chat, documentation-related activities, notes, e-signatures and more. 
• Dashboard: Create a customized drag-and-drop dashboard to access information at a glance. Use widgets for marketing, reminders, schedules, bulletin boards and more. 
• Reports: Access 70+ reports to gain insights into each aspect of business, such as revenue, payroll, hours of care provided, referrals, staff performance and more. Build custom reports to share internally and externally. 

Limitations

•  Learning curve is steep for admin. 
•  Limited CRM functionality. 
•  User interface and navigation are clunky. 
•  Custom forms are not mobile-friendly. 
•  Patient-specific notes are not stored in a chronological order. 

Suite Support