WorkForce Suite Reviews & Pricing

Key Features

• Time and Attendance: Track and record data, ensure compliance with labor regulations, and automate and streamline payroll processes directly through the mobile app.
• Scheduling: Allow employees to trade shifts and set preferences for their work schedule, and enable managers to review and approve shift changes before they go into effect.
• Forecasting: Use accurate labor forecasts to create fair, flexible schedules that enhance employee experiences and reduce burnout. Minimize overstaffing and understaffing to ensure maximum productivity, and prevent errors and unnecessary overtime.
• Absence Compliance Tracker: Comply with industry regulations such as FMLA, plan realistic schedules for employees returning to work and track general leave hours.
• Analytics: Create custom reports and dashboards specific to your business needs to get a clear picture of how your team is performing. Enable notifications that alert you to important issues like unexpected overtime, urgent scheduling needs or policy violations. Use the drag-and-drop interface to generate data-driven reports in Excel, PDF and HTML formats.
• Task Management: Ensure your employees have the right information, are updated, and are focused on the right tasks. Store all team files and materials in one place and create custom workflows to ensure tasks are assigned and completed by the right people.

Approach to Common Challenges

• Addressing Scheduling Inefficiencies: Simplify scheduling with drag-and-drop tools, AI-powered forecasting and automated conflict resolution to optimize staffing and reduce scheduling errors.
• Bridging Skill Gaps: Bridge the talent gap with skills-based scheduling, role-specific training recommendations and real-time visibility into employee skill sets and availability.
• Improving Employee Engagement and Retention: Boost morale and reduce turnover with flexible scheduling options, self-service tools for shift swapping and time off requests and performance feedback for career development.
• Complying With Industry Regulations: Ensure adherence to complex labor laws and regulations with automated time and attendance tracking, overtime alerts and real-time compliance reporting.
• Enhancing Communication: Improve communication through instant messaging, company updates and task notifications on any device, fostering team collaboration and transparency.
• Making Data-Driven Decisions: Gain actionable insights with comprehensive reporting, workforce analytics and customizable dashboards to make data-driven decisions about staffing, scheduling and performance.

Cost of Ownership

Limitations

• Limited Customization: While some personalization is possible, users may encounter restrictions in tailoring certain features or workflows to match unique organizational needs.
• Mobile App Functionality: The mobile app's capabilities may not fully replicate the desktop experience, limiting certain features or actions when accessed on mobile devices.
• Integration Challenges: Connecting Workforce Suite with external systems or legacy software might require additional development efforts or third-party connectors, potentially increasing implementation complexity.
• Reporting Depth: While comprehensive, some users may find specific workforce analytics reports lack granular detail or customization options needed for specific analysis.

Training Resources

• Workforce Academy: Access learning programs to build new skills. Training includes online courses, live classes with instructors and coaching.

FAQs