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#79

Cognistix is ranked #79 in the Call Center Workforce Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Cognistix Pricing

Based on our most recent analysis, Cognistix pricing starts at $1.

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Starting From
$1
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

Cognistix is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Cognistix:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Cognistix Benefits and Insights

Why use Cognistix?

Key differentiators & advantages of Cognistix

  • Flexibility: Conveniently control various aspects of scheduling like who, when and where. Assign projects to teams based on skills and project timeline. 
  • Automation: Improve efficiency and reduce time and mileage expenses by scheduling processes according to location, timing, skills and other factors. 
  • Accuracy: Avoid errors and incomplete information with reports for multiple aspects of retail merchandising and experiential marketing like project performance, employee productivity, aggregated call statistics and more. 
  • Customizability: Enable effective decision-making with customized reports in real time. Configure reports to share with external stakeholders on a scheduled basis. 
  • Diversity: Use various tools for bulk loading, copying and managing schedules. Allows seamless resets and fixture installations when multiple reps work on a project for several days. 

Industry Expertise

Caters to the retail merchandising industry.

Key Features

  • Scheduling: Utilize scheduling tools like automated, assisted and rep-self-select scheduling. 
  • Territory Management: Define teams based on different lines of business, each with its organizational hierarchy. Track employees and stores participating in various teams. 
  • Compensation Management:
    •  Control in-store, travel and admin time on a per-job basis. 
    •  Override individual assignments under special circumstances. 
    •  Control pay decisions with customized permissions. 
    •  Enforce compensation policies and automate mileage computation using actual road routes. 
  • Integration: Integrate seamlessly with third-party APIs like Oracle, ADP, Microsoft-XRM and others for enhanced efficiency. 
  • Payroll Controls: Enable effective payroll controls based on employee and job-specific hourly rates and project pay amount. Control commute policies like travel compensation and mileage rates. 
  • Timekeeping: Configure automated warning messages, alerts and data entry controls. Enforce timekeeping policies like meal break compliance to avoid overlapping time. 
  • Audit Trail: Track compensation-related records. View the edit history of a record from initiation to completion. Automatic prompts help justify changes affecting employee salaries. 

Suite Support

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