Boomr Reviews & Pricing

by Boomr | Founded 2011, San Diego, CA

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Overview Pricing Benefits Reviews Features

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What is Boomr?

Industry Specialties: Serves all industries

Boomr is a time tracking solution for businesses of all sizes. It is web-based, with mobile support for Android and iOS. It allows for shift scheduling, employee monitoring and project tracking. It is highly integrable, enabling external payroll, HR and productivity management.

Automation tools can automate processes like time off accrual tracking. It works for businesses with multiple locations and varying job sites, with multiple office support options and live GPS tracking.

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

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User Sentiment

Based on 608 reviews:

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Product Screenshots and Videos

Boomr Pricing

Based on our most recent analysis, Boomr pricing starts at $4 (Free, Monthly).

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Starting From: $4
Pricing Model: Free, Monthly
Free Trial: Yes, Request for Free

Support

The following support services are available for Boomr:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Boomr Benefits and Insights

Why use Boomr?

Key differentiators & advantages of Boomr

Streamline Operations: Centralize schedule building, employee communication, multiple location support and integrations. Address project management and employee needs from a single location.
Multiple Location Support: Track employees and project progress through GPS, in-platform communication and the ability to define multiple offices with different rules. Ensure employees are at the right location and working on priority tasks.
Scalable: Choose capabilities according to business size and number of employees.
Easy Setup For Employees: An intuitive interface allows faster employee access with little to no training.
Timesheet Accuracy: Generate accurate timesheets and compensate employees correctly through automation.

Industry Expertise

Boomr has a strong user base of over 200,000 and serves more than 25,000 businesses across industries. Its remote work and project tracking capabilities make it a viable option for construction and field service industries.

Boomr Reviews

Average customer reviews & user sentiment summary for Boomr:

608 reviews

89%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Boomr reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Functionality: Boomr tracks employee working hours in real time, automates timesheets, sends overtime alerts, reduces inefficiencies, simplifies payroll and optimizes invoicing, as reported by approximately 85% of the users who mentioned the product's functionality.
Easy-to-Use: The system is intuitive, user-friendly and streamlines time-off requests and approvals, noted 79% of the reviewers that talked about the product’s usability.
Customer Support: Nearly 89% of users mentioned that the system offers friendly and reliable customer support, which is prompt to resolve issues.

Cons

Bugs: Nearly 80% of the users pointed out that the system is bug-prone, can delete built shifts, clocks out employees automatically or keeps them clocked-in throughout the day.
Location: Boomr’s GPS tracker encounters issues and doesn’t track employee location correctly, as reported by about 73% of the reviewers who talked about schedule updates.
Quick Access: Searching items in a hurry can be tricky as the system lacks quick access tabs, noted 71% of users who mentioned quick access.

Researcher's Summary:

Boomr offers an intuitive interface with robust organizational tools that track time, expense, shift, personnel, location and projects. Its built-in reporting features compute employee work hours accurately while simplifying payroll processes. This easy-to-use solution integrates well with popular payroll modules, offers competitive prices and is backed by responsive customer support. However, the system is bug-prone, doesn’t track unpaid time-offs and encounters issues with GPS tracking.

Key Features

Real-Time GPS Tracking: Track employee clock-in and clock-out locations, not just at punch-in and punch-out.
Notifications: Receive important notifications related to project updates, milestones, delivery status and dates.
Mobile Apps: Use Android and iOS apps to build schedules and monitor employees. Employees can clock-in and out using apps.
Time Off Tracking: Set guidelines for time-off accruals, paid and unpaid. Tabulate service time and apply time off credits as needed.
Project Tracking: Create projects, assign workers to them and track their progress and time spent. Employees can easily report progress.
Integrable: Integrates seamlessly with payroll providers like Quickbooks, HR platforms like Personio and productivity platforms like Slack.
Notes: A built-in messaging system facilitates communication within teams, across teams and within management.
Multiple Offices: Subcategorize employees by office location to apply different overtime rules.
DCAA Compliance: Package information relevant to the Defense Contract Audit Agency compliance requirements for easy delivery and monitoring, including shift, information access, cost and location data.

Limitations

This product has the following limitations as of writing this review:

Doesn’t offer many customizations.
Isn’t visually appealing.
Mobile app doesn’t offer all features of the desktop version.

Suite Support

Boomr offers traditional support options, in addition to social media messaging on Facebook, Twitter and LinkedIn. Email, phone support and training is also provided. It also offers support from a customer experience team to assist with issues like scaling and nontechnical issues.

Email: Email support can be obtained at [email protected], with 24/7 support.

Phone: Customers in the U.S. can call 877-687-6228, while those in the U.K. can call 44-20-3966-8797. Businesses, especially those in Europe, should note that phone service is available only between 8 a.m. – 5 p.m. PT, Monday – Friday, regardless of location. This translates to 4 p.m. – 1 a.m. Monday – early-hours Saturday in Britain.

Training: Videos, blogs, and how-tos are provided on the vendor’s Support Center, broken down by new customers, employees and contractors and accountants.

Tickets: No support ticketing information is available.