Sandata Reviews & Pricing

Key Features

• EVV: Get real-time insights into home visits with task capturing at the point of service, alerts for late arrivals or no shows, and visit approvals via eSignatures. Use mobile, telephonic or fixed technologies to verify visits.
• Scheduling: View real-time data on open shifts, caregiver availability and shift preferences to auto-assign visits based on location, credentials and patient needs.
• Mobile App: Access patient records, communicate with caregivers and view plans of care in the field using a secure, HIPAA-compliant app accessible from smartphones.
• Electronic Billing: Create invoices and send them to patients via the platform. Receive payments electronically.
• Integrated Payroll Management: Generate payroll data based on the caregiver’s documented visits. Integrate payroll processing into the platform. Receive alerts for payment errors and provide caregivers with electronic access to paystubs and W2 forms.
• Documentation: Caregivers can access patient records virtually and document as needed from the point of care.
• Authorization Management: View and filter authorizations for client coverage by fields like limitations, maximum hours per week and event codes. Manage caregiver hours by filtering expiring authorizations for a set date range.
• Compliance Tools: Track caregiver and agency compliance using an audit log. Track updates and changes to agencies to manage the defense of records for compliance processes. Access security features for storing important information and reducing system misuse.
• Claims Management: Avoid claim rejection by outsourcing eligibility checks to ensure patients are covered at the time of care. Minimize rejections by validating claims against EVV data, partnering with clearinghouses, using enhanced editing capabilities and validating claims against EVV data.
• Reporting and Analytics: Generate custom reports to monitor caregiver management, financial performance and compliance. Receive quantitative data and supporting research to help manage agency performance and caregiver retention.
• Plan of Care: View and document tasks at the point of care. Incorporate additional point-of-care features for caregivers, including remote charting and assessment collection.

Approach to Common Home Health Challenges

• Manual Data Processes: Minimize paper forms and manual data input with a mobile app that records patient visits from caregivers' smartphones.
• Poor Visibility: Eliminate data silos by centralizing and digitizing patient records, visit details and clinical information. Track schedules, pull reports and monitor document changes.
• Lack of Compliance: Adhere to regulations under the 21st Century Cures Act with EVV features and use HIPAA compliance instant messaging.
• Payment Issues: Auto-generate invoices and receive payments electronically. Minimize claims rejection with authorization management, claims editing capabilities and EVV validated data.

Cost of Ownership

Limitations

• Occasional glitches when recording tasks.
• Mobile app logs out frequently.

Demo Resources

• Knowledge Center: Access a client library to help with frequently asked questions and product guidance.
• Chatbots: Ask Sandata Sandy, Carrie Caregiver, EVV Eddie, Annie Agency and Suzie State questions related to their specific knowledge domains.

FAQs

• Scheduling based on location, specialty and preferences.
• Reducing paperwork with automated processes.
• Sending alerts for caregiver certification renewals.

• Mobile App: Caregivers can use a user-friendly smartphone app to capture visit timestamps and GPS locations during client visits.
• Telephone Visit Verification (TVV): If the visit is out of data range, caregivers can verify visits by calling a toll-free number, following the automated prompts and providing employee and client IDs for authentication.
• Fixed Visit Verification (FVV): Clients can store a small fixed device in their homes. Visits are verified using a six-digit number representing check-in or check-out times. The code should be called into the system via telephony 15 minutes after caregivers receive it.