Denticon Reviews & Pricing

by Planet DDS | Founded 2003, Newport Beach, CA

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Overview Pricing Benefits Reviews Features

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What is Denticon?

Industry Specialties: Dental

Denticon is a cloud-based practice management software designed for dentists that is scalable to suit solo and multi-location practices. It provides intuitive and centralized inclusions to manage administrative, clinical and IT operations.

It streamlines and standardizes operations to create a better experience for patients and dental healthcare providers. Some notable modules include centralized patient records, robust reporting capabilities and instant KPIs, multi-location integration, revenue cycle management and dedicated teams to help users implement resources through training and live support.

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User Sentiment

Based on 207 reviews:

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Denticon Pricing

Based on our most recent analysis, Denticon pricing starts at $280 (Monthly).

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Starting From: $280
Pricing Model: Monthly
Free Trial: No

Training Resources

Denticon is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Denticon:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Denticon Benefits and Insights

Why use Denticon?

Key differentiators & advantages of Denticon

Streamlined Operations: Denticon simplifies the management of dental practices by integrating scheduling, billing, and patient records into a single platform, reducing the need for multiple software solutions.
Enhanced Patient Experience: With features like online appointment booking and automated reminders, Denticon helps practices offer a more convenient and personalized service, leading to higher patient satisfaction.
Improved Data Security: Denticon's cloud-based infrastructure ensures that patient data is securely stored and backed up, minimizing the risk of data loss due to local hardware failures.
Accessible Anywhere: Being cloud-based, Denticon allows dental professionals to access their practice's data from anywhere, at any time, enabling flexible working arrangements and timely decision-making.
Scalability: Denticon is designed to grow with your practice, easily accommodating new patients, staff, and locations without the need for significant additional investment in IT infrastructure.
Comprehensive Reporting: With its robust reporting tools, Denticon provides valuable insights into practice performance, helping identify trends, areas for improvement, and opportunities for growth.
Reduced Administrative Burden: Automation of routine tasks such as appointment reminders, billing, and insurance claims processing with Denticon reduces the administrative load on staff, allowing them to focus on patient care.
Enhanced Collaboration: Denticon facilitates better communication and collaboration among team members by providing a centralized platform for sharing patient information, treatment plans, and schedules.
Regulatory Compliance: Denticon helps dental practices stay compliant with industry regulations and standards, including HIPAA, by providing secure data handling and privacy features.
Cost Efficiency: By consolidating various operational functions into one platform, Denticon helps reduce software subscription costs, IT maintenance expenses, and the need for extensive training programs.

Industry Expertise

Denticon is a cloud-based practice management software designed specifically for the dental industry. It caters to the unique needs of solo practices, multi-location groups, and large DSOs (Dental Service Organizations), making it versatile for various business sizes and structures within the dental sector. Its industry expertise lies in providing comprehensive solutions that streamline operations, enhance patient engagement, and improve clinical efficiency. Denticon is best suited for dental practices seeking to modernize their operations, optimize their workflow, and leverage cloud technology for scalability and accessibility.

Denticon Reviews

Average customer reviews & user sentiment summary for Denticon:

207 reviews

93%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Denticon reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Appointment Scheduling: Scheduling appointments is a breeze, with features like drag-and-drop functionality and color-coded appointments for easy visualization.
Patient Communication: The system simplifies patient communication with features like automated appointment reminders and two-way texting, reducing no-shows and keeping patients informed.
Treatment Planning: Denticon aids in creating comprehensive treatment plans, allowing for clear visualization of proposed procedures and associated costs, which enhances patient understanding and case acceptance.
Billing and Invoicing: Streamlined billing processes with electronic claims submission and integrated payment processing make managing finances more efficient.
Reporting and Analytics: Denticon provides insightful reports on practice performance, patient demographics, and financial data, enabling data-driven decision-making and practice growth.

Cons

Steep Learning Curve: Denticon's interface can be overwhelming for new users due to its extensive features and complex workflows, requiring significant time investment to learn and navigate effectively.
Customization Challenges: Tailoring Denticon to specific practice needs can be difficult, often necessitating the involvement of technical support or consultants, leading to additional costs and implementation delays.
Reporting Limitations: Generating customized reports or extracting specific data points can be cumbersome, requiring users to navigate through multiple menus and options or rely on pre-built reports that may not fully address their needs.
Integration Issues: Integrating Denticon with other practice management software or imaging systems can pose challenges, potentially requiring custom development or workarounds to ensure seamless data exchange.
Customer Support Concerns: Some users have reported difficulties reaching Denticon's customer support or experiencing long wait times for assistance, leading to frustration and potential disruptions to practice operations.

Researcher's Summary:

Denticon, a cloud-based practice management software developed by Planet DDS, has garnered positive feedback from users for its comprehensive features and user-friendly interface. Users appreciate the software's ability to streamline administrative tasks, such as patient scheduling, billing, and insurance claims processing, which saves them valuable time and resources. Denticon's cloud-based nature allows for convenient access from any location with an internet connection, enabling dentists to manage their practice remotely. The software's integration with other dental software, such as X-ray and imaging systems, further enhances its efficiency and convenience.

However, some users have noted that Denticon can be relatively expensive compared to other dental practice management software options. Additionally, the software's extensive features and functionalities may require a steeper learning curve for new users. Despite these drawbacks, Denticon is generally considered a valuable tool for dental practices of all sizes, particularly those seeking to improve efficiency and streamline operations. Its scalability and robust features make it well-suited for both solo practitioners and large multi-location dental groups. Denticon's ability to centralize patient records, provide advanced reporting and analytics, and facilitate seamless communication among staff members contributes to its effectiveness in enhancing practice management.

Key Features

Clinical Tools: Offers multi-clinic access, intelligent perio charting, in-treatment user-flows, referral and billing.
Scheduling: Includes online, multi-office and family scheduling.
Back- and Front-Office Operations: Provides features like single-patient records, 835 auto-posting, task manager and eClaims.
Online Patient Tools: Includes registration, patient portal and eSign portal.
Analytics: Insights from features such as morning huddle (dashboard that provides detailed overviews for daily activity) and enterprise reporting with in-depth views of multiple KPIs.
Patient Communication: Provides multi-touchpoint campaigns for reminders and announcements and integrated workflows.
Multi-Specialty Capabilities: With modules for orthodontics (including ortho treatment plan questionnaires) and general dentistry, oral surgery, periodontal, pediatrics and endodontics.
Enterprise Management: Enterprise-level features including granular user permissions and detailed audit trails of all users.
Security: Including HIPAA compliance and physical plus virtual security layers, with software firewalls, Intrusion Prevention Systems (IPS) and continuous Security Information and Event Management (SIEM).

Suite Support

Email: [email protected].

Phone: (800) 861-5098.

Training: PlanetDDS offers on-demand product training and education for Denticon on its website. The Denticon Help Portal also offers nearly 1,000 reference items explaining how to handle common tasks, answers to frequently asked questions organized by topic, detailed videos explaining how to navigate the software, a glossary of dental industry terms and a troubleshooting tool.

Tickets: Submit support tickets by logging into the website. Creating and tracking a ticket’s progress can be done through the Help Portal, with provisions for supplying detailed information and attaching screenshots to elaborate on the problem. More details are available on the website.