Categories:

#39

MOGO is ranked #39 in the Dental Scheduling Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

MOGO Pricing

Based on our most recent analysis, MOGO pricing starts at $250 (Monthly).

Price
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Starting From
$250
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

MOGO is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for MOGO:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

MOGO Benefits and Insights

Why use MOGO?

Key differentiators & advantages of MOGO

  • Improved Patient Management: Streamline patient scheduling, reminders, and follow-ups, reducing no-shows and enhancing patient satisfaction.
  • Enhanced Data Security: Protect sensitive patient information with robust encryption and compliance with HIPAA regulations.
  • Efficient Billing Processes: Automate billing and insurance claims, minimizing errors and accelerating payment cycles.
  • Comprehensive Reporting: Generate detailed reports on practice performance, helping to identify trends and areas for improvement.
  • Integrated Imaging: Seamlessly incorporate dental imaging into patient records, facilitating better diagnosis and treatment planning.
  • Customizable Workflows: Tailor task management to fit the unique needs of your practice, improving overall efficiency.
  • Patient Portal Access: Provide patients with online access to their records, appointments, and billing information, enhancing transparency and engagement.
  • Inventory Management: Keep track of supplies and equipment, ensuring you never run out of essential items and reducing overhead costs.
  • Staff Coordination: Improve communication and task delegation among team members, fostering a more collaborative work environment.
  • Remote Access: Access the software from anywhere, allowing for flexible work arrangements and better work-life balance for staff.
  • Training and Support: Benefit from comprehensive training resources and responsive customer support to ensure smooth operation and quick issue resolution.
  • Scalability: Easily scale the software to accommodate the growth of your practice, whether adding new users or expanding services.
  • Time Savings: Automate routine tasks, freeing up time for staff to focus on patient care and other critical activities.
  • Enhanced Communication: Utilize built-in communication tools to keep in touch with patients and staff, improving overall practice coordination.
  • Cost Efficiency: Reduce operational costs through automation and improved resource management, leading to higher profitability.

Industry Expertise

MOGO is a comprehensive software solution tailored specifically for the dental industry. It is designed to cater to the unique needs of dental practices of all sizes, from small clinics to large multi-location operations. With its industry-specific expertise, MOGO is best suited for dental professionals seeking to streamline their practice management, enhance patient care, and improve operational efficiencies. Its targeted functionalities make it an ideal choice for dentists, orthodontists, and other dental specialists looking for a robust, all-in-one practice management system.

MOGO Reviews

Average customer reviews & user sentiment summary for MOGO:

User satisfaction level icon: great

61 reviews

88%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of MOGO reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Streamlined Scheduling: Users praise MOGO's intuitive appointment scheduling features, highlighting the ease with which they can manage patient bookings and optimize their daily schedules.
  • Centralized Patient Information: MOGO's centralized system for managing patient records is a big plus for users, as it allows them to quickly access medical histories, treatment plans, and billing information from a single location.
  • Simplified Billing and Payments: Users appreciate MOGO's streamlined billing processes, which simplify the creation and tracking of invoices, and facilitate secure online payments.

Cons

  • Difficult to Use: Users have reported that MOGO is not user-friendly and can be difficult to navigate. They've said the interface is clunky and not intuitive.
  • Limited Features: Some users have expressed that MOGO lacks certain features that are important for managing a dental practice, such as advanced reporting capabilities or integrations with other dental software.
  • Poor Customer Support: There have been complaints about the quality of customer support provided by MOGO. Users have reported long wait times and unhelpful responses from the support team.

Researcher's Summary:

User reviews from the past year suggest a mixed bag. While many appreciate MOGO's user-friendly interface, enabling even tech-averse staff to quickly adapt, some find its pricing a bit steep, especially compared to competitors like Dentrix or Open Dental. A key differentiator is MOGO's all-inclusive approach: imaging, chairside documentation, and other features often sold as add-ons by competitors are bundled in. This simplifies budgeting and avoids the nickel-and-diming that frustrates some users of other platforms.

However, this comprehensiveness comes at a cost, literally. Practices on a tight budget might find MOGO's pricing prohibitive. Additionally, while MOGO boasts robust core features, some users note the absence of certain specialized functionalities found in competitors, such as advanced reporting or specific integrations with certain lab equipment. Ultimately, MOGO seems best suited for practices prioritizing ease of use and a comprehensive feature set over granular customization or budget constraints. If you value simplicity and having all the essentials in one package, MOGO might just be your "mo' better" choice.

Key Features

  • Multi-Location: Allows users to manage multiple practices from a single platform with integrated records, patient data sharing, centralized billing, business analysis reporting dashboard and multi-office workflow manager. 
  • Patient Information: Stores and organizes integrated patient data in a single location. 
  • Patient eSignature: Provides legally binding eSignature functions with encryption and storage of biometric data such as measured pressure, speed and stroke. 
  • Appointment Book: Boosts patient satisfaction by helping front-office staff access patient data quickly from an appointment book storing photos, audio pronunciation and personalized patient notes. 
  • Treatment & Payment History: Stores treatment and payment data efficiently with a special module for families with dynamic family linking and real-time balance calculation. 
  • Accounts Receivable: Automates statement tracking and real-time account balance calculation with weekly and daily billing and cash flow management. 
  • Message System: Provides a platform to send messages within teams across the front and back offices, with secure messaging through text or email. 
  • eReminders: Lets users send automated appointment reminders, confirmations, birthday wishes and reactivates past due recall patients for free via text and email. 
  • Online Patient Forms: Saves front office processing times with online forms for patients to register, request appointments, and fill out medical history forms. Forms are securely encrypted and can be accessed using codes generated at the user’s office or via biometric eSignatures. 
  • Check Distribution: Automates distribution of payment details and related information across patients in a family or group with inbuilt line-item billing and auto credit balance management. 
  • Office Flow: Features an integrated dashboard to present all patient and office activities in one screen, with automated document generation, reminders and notifications and inbuilt payment and insurance tracking. 
  • Security & Auditing: Uses Microsoft SQL-based databases to secure and protect user data, with multiple firewall protection with login security and customizable user access that tracks all user activity and helps create accurate audit trails. 
  • Time Clock: Provides an efficient employee management system with clock-in and clock-out features, automated staff notifications and detailed activity reports. 

Suite Support

Access customer support through an inbuilt support module in the software, a support form on the website and the options listed below. Phone support hours are 8 a.m. — 5 p.m. CST on Mondays through Fridays.

mail_outlineEmail: [email protected].
phonePhone: 1 (800) 944-6646.
schoolTraining: The website contains training resources like tutorials, training videos, scenario videos webinars and user guides. The software also features an inbuilt support module that offers one-to-one online training for customers.
local_offerTickets: Not specified.
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