Acoustic Reviews & Pricing

Key Features

• Analytics: Optimize experience, observe user intentions, identify at-risk customers and measure campaign performance by leveraging the analytical module. 
  • Digital Analytics: Gather insights on visitors and conversion rates across all digital channels. 
  • Customer Analytics: Analyze behavior data at individual and multi-channel levels. Collect information across several touchpoints to investigate customer abandonment, action replication and task duration. 
  • Dashboards and Reporting: Glean shareable insights and digital metrics via easy-to-use dashboards. Monitor purchases and objectives to understand clients’ lifetime value. 
• Personalizations: Increase engagement by delivering brand-centric, customized buying experiences and relevant product suggestions. Create targeted marketing campaigns based on defined segments. Implement A/B testing for web channels and receive notifications post-completion. 
• Content Management: Manage content creation, implementation and other processes within an AI-based system. 
  • Content Repository: Easily search in a unified repository and pull up templates, approvals, publishing reviews and more. Store content and media in a centralized place and deliver consistent content across all channels. Add reusable and repurposable copies, images and other assets. 
  • Content Creation: Create content for use across multiple touchpoints like emails and landing pages. Pick layouts, edit pages, implement and mobilize content, and search through the library. Access Shutterstock’s editor and more than 200 million content pieces. Distinguish product- or brand-specific items by identifying elements and characteristics. 
• Campaign Management: Enhance engagement and appeal to new clients by creating personalized, multi-channel campaigns. Target specific audiences based on preferences, behavioral patterns and profiles. Measure performance, clicks, unsubscribes and opens through customizable dashboards. Facilitates email, social media, SMS and mobile marketing. 
• Mobile Optimization: Streamline experiences across all touchpoints through the AI-powered mobile marketing module. Deliver tailored content, automate communications and understand mobile-based journeys. 
• Integrations: Access pre-built and click-to-connect integrations with Salesforce, SugarCRM, Google Analytics and more. 
• Website Interactions: Track what customers see and the actions they take on web and mobile devices. Visualize customer behavior on web pages through heat maps. Replay and record all sessions, and send them to the legal or compliance team, as needed. 
• Digital Experience Management: Capture, manage and observe visitor interactions. 
  • Call Center Data: Connect online data with call centers. Predict spikes and dips in calls to prepare teams for quick issue resolutions. 
  • Protection: Detect counterfeit activities and time-sensitive opportunities. 
  • Reporting: Gain real-time insights on customer abandonment, business health and errors. Maintain comprehensive reports that can be sent to decision-makers. 

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