TeleCRM Reviews & Pricing

by TeleCRM | Founded 2019, Gurgaon, Haryana, India

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Overview Pricing Benefits Reviews Features

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What is TeleCRM?

Industry Specialties: Enterprise Software, Telecommunications.

TeleCRM is a dynamic software solution designed to streamline customer relationship management tasks, making it particularly beneficial for sales teams and small to medium-sized enterprises. It excels in industries like real estate, finance, and education, where managing client interactions efficiently is crucial. The platform offers robust features such as automated follow-ups, lead management, and detailed analytics, which empower users to enhance productivity and customer engagement. Users appreciate its intuitive interface and the ability to customize workflows to suit specific business needs. Compared to similar products, TeleCRM is praised for its affordability and ease of use, though pricing specifics are best obtained directly from SelectHub to tailor to individual requirements. Its unique selling point lies in its seamless integration capabilities and the ability to scale with growing business demands, making it a versatile choice for those seeking a comprehensive CRM solution.

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User Sentiment

Based on 2 reviews:

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TeleCRM Pricing

Based on our most recent analysis, TeleCRM pricing starts at $9 (Monthly).

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Starting From: $8.55
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

TeleCRM is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for TeleCRM:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

TeleCRM Benefits and Insights

Why use TeleCRM?

Key differentiators & advantages of TeleCRM

Enhanced Customer Insights: TeleCRM provides detailed analytics and reporting, allowing businesses to understand customer behavior and preferences, leading to more personalized service.
Streamlined Communication: By centralizing all customer interactions, TeleCRM ensures that team members have access to the latest communication history, reducing response times and improving customer satisfaction.
Increased Sales Efficiency: Automated task management and follow-up reminders help sales teams focus on high-priority leads, increasing conversion rates and revenue.
Improved Team Collaboration: With shared access to customer data and notes, team members can collaborate more effectively, ensuring consistent messaging and service delivery.
Scalable Solutions: TeleCRM adapts to the growing needs of a business, supporting an expanding customer base without compromising on performance or service quality.
Cost-Effective Operations: By automating routine tasks and reducing manual data entry, TeleCRM lowers operational costs and frees up resources for strategic initiatives.
Enhanced Data Security: With robust security protocols, TeleCRM protects sensitive customer information, ensuring compliance with data protection regulations.
Customizable Workflows: Businesses can tailor TeleCRM to fit their unique processes, enhancing productivity and ensuring that the software aligns with their operational goals.
Real-Time Updates: Instant access to the latest customer information enables teams to make informed decisions quickly, improving agility and responsiveness.
Improved Customer Retention: By tracking customer interactions and feedback, TeleCRM helps businesses identify and address issues proactively, leading to higher customer loyalty.
Seamless Integration: TeleCRM integrates with existing tools and platforms, ensuring a smooth transition and minimizing disruption to current workflows.
Comprehensive Training and Support: With extensive resources and support, businesses can maximize the benefits of TeleCRM, ensuring a quick and effective implementation.
Enhanced Lead Management: TeleCRM's lead scoring and nurturing capabilities help prioritize prospects, ensuring that sales efforts are focused on the most promising opportunities.
Data-Driven Decision Making: Access to comprehensive data analytics empowers businesses to make strategic decisions based on real-time insights, driving growth and innovation.
Reduced Administrative Burden: By automating repetitive tasks, TeleCRM allows teams to focus on high-value activities, improving overall productivity and job satisfaction.

Industry Expertise

TeleCRM is a software solution specifically designed for sales teams, focusing on streamlining sales processes and improving team efficiency through automation and detailed insights. It's best suited for businesses that rely heavily on telecalling and want to manage their sales operations from a single platform, particularly those in industries like real estate, insurance, and financial services where lead generation and follow-up are crucial.

TeleCRM Reviews

Average customer reviews & user sentiment summary for TeleCRM:

2 reviews

80%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of TeleCRM reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Ease of Use: TeleCRM is praised by users for its user-friendly interface, which is particularly helpful for users who have struggled with more complex CRMs in the past.
Effectiveness: Users have found TeleCRM to be an effective tool for managing their daily marketing activities, indicating its ability to streamline and improve marketing workflows.
Customer Support: Users have reported positive experiences with TeleCRM's customer support team, suggesting that the company is responsive and helpful in addressing user inquiries and issues.

Cons

Limited Features: TeleCRM lacks some desirable features such as built-in call recording and VoIP calling, which are commonly offered by other CRM solutions.

Researcher's Summary:

Is TeleCRM the only CRM that rings true for your business? User reviews from the past year suggest that TeleCRM is a breath of fresh air for sales teams struggling with overly complicated CRM systems. Users consistently highlight its remarkable ease of use, with one reviewer even mentioning that getting started with TeleCRM was a "breeze." This simplicity is a key differentiating factor for TeleCRM, as many users had previously resorted to using clunky spreadsheets due to the complexity of other CRM options.

While TeleCRM excels in its user-friendliness, some users noted that it lacks certain advanced features found in more comprehensive CRM solutions. For instance, features like call recording and VoIP calling, while on the roadmap, are yet to be integrated. This suggests that TeleCRM might not be the best fit for businesses requiring a full suite of advanced CRM functionalities.

Overall, TeleCRM appears to be a perfect fit for small to medium-sized businesses or teams who are new to using a CRM and prioritize simplicity and ease of use. Its strength lies in streamlining sales calls and communication, making it an ideal choice for businesses heavily reliant on phone-based sales. However, businesses with more complex needs or those looking for a feature-rich CRM might need to explore other options.

Key Features

Notable TeleCRM features include:

Automated Call Logging: Automatically records call details, saving time and ensuring accurate data capture.
Lead Management: Organizes and tracks leads efficiently, allowing for easy follow-up and prioritization.
Customizable Dashboards: Offers personalized views of key metrics and data, tailored to individual user needs.
Integration Capabilities: Seamlessly connects with popular tools like WhatsApp, Google Calendar, and more for streamlined workflows.
Real-Time Notifications: Alerts users instantly about important updates or tasks, ensuring timely actions.
Task Automation: Automates repetitive tasks such as follow-up reminders, freeing up time for more strategic activities.
Detailed Analytics: Provides in-depth reports and insights into sales performance and customer interactions.
Mobile App Access: Enables users to manage CRM functions on-the-go with a fully-featured mobile application.
Secure Data Storage: Ensures all customer data is stored securely with encryption and regular backups.
Custom Fields: Allows users to create fields specific to their business needs, enhancing data relevance and utility.
Role-Based Access Control: Grants permissions based on user roles, ensuring data security and appropriate access levels.
Call Recording: Records calls for quality assurance and training purposes, with easy retrieval and playback options.
Email Integration: Syncs with email platforms to manage communications directly from the CRM interface.
Pipeline Management: Visualizes sales processes, helping teams track progress and identify bottlenecks.
Contact Management: Centralizes all customer information, making it easily accessible and manageable.
Follow-Up Scheduling: Simplifies the scheduling of follow-ups, ensuring no lead is left unattended.
Customizable Reports: Generates reports tailored to specific business requirements, aiding in strategic decision-making.
Multi-Channel Communication: Supports communication across various channels, including SMS, email, and calls, from a single platform.
Data Import/Export: Facilitates easy migration of data into and out of the CRM system, ensuring continuity and flexibility.
Team Collaboration Tools: Enhances teamwork with features like shared notes and task assignments.