WebTMA Reviews & Pricing

by TMA Systems | Founded 1988, Tulsa, OK

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What is WebTMA?

Industry Specialties: Corporate, Education, Healthcare, Manufacturing, Public.

WebTMA is a comprehensive software solution designed to streamline maintenance management tasks, particularly as a Computerized Maintenance Management System (CMMS). It is ideally suited for industries such as healthcare, education, government, and manufacturing, where efficient asset management and maintenance operations are crucial. The software offers robust features like work order management, preventive maintenance scheduling, and asset tracking, which enhance operational efficiency and reduce downtime. Users appreciate its intuitive interface and customizable reporting capabilities, which provide valuable insights into maintenance activities. WebTMA stands out for its scalability and flexibility, accommodating the needs of both small organizations and large enterprises. While specific pricing details are not publicly available, potential users are encouraged to contact SelectHub for a tailored quote that aligns with their specific requirements. Overall, WebTMA is praised for its reliability and effectiveness in optimizing maintenance processes compared to similar products in the market.

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User Sentiment

Based on 33 reviews:

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WebTMA Pricing

Based on our most recent analysis, WebTMA pricing starts in the range of $100 - $500.

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Starting From: Undisclosed
Pricing Model: Per User, Monthly, Quote-based
Free Trial: No

Training Resources

WebTMA is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for WebTMA:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

WebTMA Benefits and Insights

Why use WebTMA?

Key differentiators & advantages of WebTMA

Enhanced Efficiency: WebTMA streamlines maintenance operations by automating routine tasks, reducing the time spent on manual data entry and allowing staff to focus on more critical activities.
Improved Asset Management: The software provides detailed insights into asset performance and lifecycle, enabling informed decisions about repairs, replacements, and upgrades.
Cost Reduction: By optimizing maintenance schedules and preventing equipment failures, WebTMA helps organizations minimize downtime and reduce repair costs.
Regulatory Compliance: WebTMA assists in maintaining compliance with industry regulations by keeping accurate records of maintenance activities and inspections.
Data-Driven Decision Making: The platform offers comprehensive reporting and analytics tools, allowing managers to make informed decisions based on real-time data.
Scalability: WebTMA can grow with your organization, accommodating increased assets and users without sacrificing performance or functionality.
Enhanced Communication: The software facilitates better communication between maintenance teams and other departments through integrated messaging and notification systems.
Resource Optimization: WebTMA helps allocate resources more effectively by providing insights into labor and material usage, ensuring optimal deployment of personnel and inventory.
Proactive Maintenance: The system supports predictive maintenance strategies by analyzing historical data to forecast potential equipment failures before they occur.
Customizable Workflows: WebTMA allows organizations to tailor workflows to their specific needs, ensuring that processes align with operational goals and industry best practices.
Mobile Accessibility: With mobile access, technicians can update work orders and access asset information on-the-go, increasing productivity and reducing response times.
Enhanced Safety: By ensuring regular maintenance and inspections, WebTMA contributes to a safer working environment, reducing the risk of accidents and equipment malfunctions.
Centralized Information: The platform consolidates all maintenance-related data into a single, accessible location, improving data accuracy and reducing the risk of information silos.
Vendor Management: WebTMA streamlines vendor interactions by tracking service contracts, performance, and costs, ensuring that external services are managed effectively.
Environmental Impact Reduction: By optimizing resource use and extending asset lifecycles, WebTMA supports sustainability initiatives and reduces the environmental footprint of maintenance operations.

Industry Expertise

WebTMA is a versatile software solution that caters to a wide range of industries, including education, healthcare, corporate, government, telecommunications, transportation, retail, and manufacturing. It's particularly well-suited for organizations with over 50 employees and those seeking to manage and maintain their capital assets while optimizing maintenance team productivity.

WebTMA Reviews

Average customer reviews & user sentiment summary for WebTMA:

33 reviews

88%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of WebTMA reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Ease of Use: WebTMA is recognized for its user-friendly design and intuitive interface, making it easy for both technical and non-technical staff to navigate and utilize its features effectively.
Robust Features: WebTMA offers a comprehensive suite of features, including work order management, preventive maintenance scheduling, asset tracking, and reporting, enabling organizations to effectively manage their maintenance operations.
Excellent Customer Support: Users consistently praise WebTMA's responsive and helpful customer support team, ensuring that any issues or questions are addressed promptly and efficiently.
Cloud-Based Accessibility: As a cloud-based solution, WebTMA provides users with the flexibility to access the system from anywhere with an internet connection, facilitating remote work and on-the-go updates.

Cons

Reporting Limitations: Some users have reported that the reporting features in WebTMA could be more robust and user-friendly.
Feature Disparity: There are concerns that new features and updates are often prioritized for SaaS customers, leaving self-hosted users with older versions and limited access to the latest advancements.

Researcher's Summary:

Is WebTMA the web to your heart when it comes to CMMS software? User reviews from the past year indicate a mixed bag. WebTMA shines with its robust task and preventive maintenance modules, allowing for efficient management of maintenance activities. Users rave about the user-friendly interface and ease of navigation, making it accessible even for beginners. The advanced reporting features and personalized dashboards empower users with valuable insights and data visualization. However, a significant drawback is the slow pace of updates for self-hosted customers, leaving them trailing behind their SaaS counterparts. Some users have also reported inconsistencies with service level agreements, with ticket resolution times ranging from days to months.

WebTMA's strength lies in its comprehensive functionality and user-friendliness, making it a suitable option for organizations of all sizes. The software's ability to streamline maintenance tasks, generate insightful reports, and provide a customizable experience has garnered praise from users. For instance, one user highlighted the software's consistency across screens, stating that "once you learn the basic navigation, you can handle virtually anything in the system." However, the slow update cycle for self-hosted deployments and occasional issues with service level agreements are areas that potential users should carefully consider.

WebTMA is best suited for organizations that prioritize a user-friendly interface, comprehensive functionality, and robust reporting capabilities. Its strengths in task management, preventive maintenance, and data visualization make it an asset for businesses looking to optimize their maintenance operations. However, organizations that require frequent updates or have strict service level agreements may want to explore alternative options or consider the SaaS version of WebTMA.

Key Features

Request Management: Track assignments and submissions on work requests to improve customer service and increase response times. Use customizable request forms to collect as many details as needed.
Materials Management: Monitor and manage materials efficiently. Organize and track inventory from quote creation to parts issuing against work or sales orders.
Custodial Management: Simplify custodial operations throughout the organization. Streamline custodial staff activities, workflow processes and cleaning supplies on a single dashboard to monitor costs.
Executive Dashboard: Get real-time access to critical information and make data-driven decisions. View KPIs in various formats such as charts, graphs, tables and digital gauges.
Fleet Management: Track vehicle information, reservations, charges and rentals to maximize the value of fleets and motor pools.
GIS Integration: Get geospatial context for maintenance operations and asset locations by integrating with geographical information systems (GIS). View workloads and location information, including asset and infrastructure history, on a digital map.
Archive and Purge: Group data into smaller batches and control visibility over important information by archiving or purging when necessary. Tag individual records to make them ineligible for archiving.
IT Service Management: Account for assets required for network and IT infrastructure, like computers, switches, routers and software. Review parts costs, work orders and depreciation values for peripheral equipment, computer networks and software.
Report Manager and Report Writer: Generate on-screen reports and print, download or send to Microsoft Excel. Use pre-formatted report templates or modify as per organizational requirements.