NEXGEN Asset Management Reviews & Pricing

by NEXGEN Asset Management | Founded 2004, Sacramento, CA

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What is NEXGEN Asset Management?

Industry Specialties: Serves asset-intensive industries

NexGen enables asset-intensive industries such as public works, manufacturing, energy and facilities to provide timely service delivery to customers. It assists enterprises in scheduling preventive maintenance activities, identifying high and low-performing assets based on accurate analysis and predicting equipment reliability.

It helps assets maintain peak performance and reduces operating costs. It mobilizes the workforce by helping them stay on top of work orders and maintenance schedules anytime, anywhere.

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User Sentiment

Based on 17 reviews:

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NEXGEN Asset Management Pricing

Based on our most recent analysis, NEXGEN Asset Management pricing starts at $175 (Per User, Monthly).

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Starting From: $175
Pricing Model: Per User, Monthly
Free Trial: No

Training Resources

NEXGEN Asset Management is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for NEXGEN Asset Management:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

NEXGEN Asset Management Benefits and Insights

Why use NEXGEN Asset Management?

Key differentiators & advantages of NEXGEN Asset Management

Reduced Equipment Downtime: NEXGEN's predictive maintenance tools help identify potential equipment issues before they cause failures, minimizing downtime and keeping operations running smoothly.
Lower Maintenance Costs: By optimizing maintenance schedules and reducing equipment failures, NEXGEN helps organizations save on repair costs, replacement parts, and labor expenses.
Improved Inventory Management: NEXGEN provides real-time visibility into spare parts inventory, enabling efficient stock control, reducing carrying costs, and preventing stockouts.
Enhanced Regulatory Compliance: The software helps organizations comply with safety and environmental regulations by tracking maintenance activities, equipment history, and compliance documentation.
Increased Asset Lifespan: Proactive maintenance practices facilitated by NEXGEN extend the lifespan of assets, maximizing return on investment and delaying costly replacements.
Data-Driven Decision Making: NEXGEN provides comprehensive data and analytics on asset performance, enabling informed decision-making regarding maintenance strategies, asset utilization, and capital investments.
Improved Productivity: By streamlining maintenance processes and reducing equipment downtime, NEXGEN helps maintenance teams work more efficiently and productively.
Enhanced Safety: NEXGEN's safety management features help organizations identify and mitigate potential safety hazards, creating a safer work environment for employees.

Industry Expertise

NEXGEN Asset Management caters specifically to the needs of the Public Sector, including local government, special districts, K-12 schools, and higher education institutions. Their EAM software assists these organizations in effectively managing assets, work orders, and maintenance operations, ultimately aiming to optimize efficiency and cost savings within the public sector.

NEXGEN Asset Management Reviews

Average customer reviews & user sentiment summary for NEXGEN Asset Management:

17 reviews

73%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of NEXGEN Asset Management reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Work Order Management: Users appreciate the intuitive interface for creating, assigning, and tracking work orders, which helps maintenance teams stay organized and efficient.
Preventive Maintenance Planning: NEXGEN's tools for scheduling and automating preventive maintenance tasks are popular for their ability to extend equipment lifespan and reduce downtime.
Comprehensive Asset Tracking: The software's ability to track asset location, condition, and maintenance history provides valuable insights for data-driven decision-making.
Mobile Accessibility: Technicians value the mobile app, which allows them to access work orders, update information, and complete tasks from their smartphones or tablets.
Reporting and Analytics: NEXGEN offers robust reporting features that help users analyze maintenance data, identify trends, and generate insights to improve operations.

Cons

Steep Learning Curve: Many users report that NEXGEN has a steep learning curve due to its complex interface and extensive features. This can make it difficult for new users to get up to speed quickly and efficiently, leading to frustration and decreased productivity during the initial implementation phase.
Customization Challenges: While NEXGEN offers a high degree of customization, some users find the process to be cumbersome and time-consuming. This can be a barrier for organizations with specific workflow requirements or unique asset management needs, as tailoring the software to their exact specifications may require significant effort and technical expertise.
Reporting Limitations: Several users mention that NEXGEN's reporting capabilities can be limiting, particularly for generating complex or ad-hoc reports. This can hinder data analysis and decision-making, as users may struggle to extract the specific information they need from the system in a user-friendly format.

Researcher's Summary:

NEXGEN Asset Management has garnered significant attention in the EAM software market over the past year, with user reviews highlighting both its strengths and weaknesses compared to competitors like IBM Maximo and SAP EAM. Users consistently praise NEXGEN's intuitive interface and ease of use, particularly for technicians and maintenance crews who can quickly access work orders, asset history, and inventory levels on mobile devices. This streamlined workflow improves efficiency and reduces downtime, a critical factor in asset-intensive industries. However, some users note that NEXGEN's reporting and analytics capabilities are not as robust as those offered by more established competitors, limiting its ability to provide comprehensive insights for strategic decision-making.

One of NEXGEN's key differentiators is its flexible deployment options, including cloud-based, on-premise, and hybrid models, catering to diverse organizational needs and IT infrastructures. This adaptability is crucial for businesses with varying compliance requirements or those transitioning from legacy systems. Additionally, users appreciate NEXGEN's strong focus on preventive maintenance, with features like automated scheduling and condition monitoring helping to extend asset lifecycles and reduce unexpected failures. While NEXGEN may not have the extensive industry-specific functionalities of some competitors, its core features and configurability make it a suitable choice for mid-sized organizations across various sectors, including manufacturing, facilities management, and utilities, seeking a user-friendly and adaptable EAM solution to optimize maintenance operations and asset performance.

Key Features

Asset Management: Develop a comprehensive asset management program with asset inventory and condition assessment reports. Keep track of all assets while reducing risk and maximizing asset lifespans.
Maintenance Management: Manage benchmark operations and preventive maintenance activities. Create, open and close work orders from the field. Track all maintenance costs from a single screen.
Service Request Management: Track customer information and service requests to improve current service levels. Update customers about service request statuses from submission to completion.
Asset Planning: Incorporate asset planning principles, such as asset lifecycle plans, funding forecasts, risk analysis and capital prioritization, into business functions. Generate asset allocation budgets and reports to keep stakeholders informed and manage resources.
Resources Management: Manage critical resources, like employees, equipment, vendors, contractors, crew and timesheets, from a unified interface. Track employee contribution to work orders, assigned equipment and costs.
Warehouse Management: Track and maintain parts inventory across multiple warehouses. Drill down from an entire warehouse to a single bin with location hierarchies. Set alerts for replenishment and order parts only when needed.