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What is Odigo?

Odigo is an up-and-coming software solution that ranks 69 among all Call Center Software according to our research analysts and 1 crowd-sourced review from 1 source. Starting from $0, Odigo is priced at no cost when starting and is most fitting for large businesses. Odigo can be deployed online and on-premise and is accessible from a limited set of platforms including Windows and Linux devices. Similar alternatives to Odigo include Voicespin, MiVoice Business and Placetel.
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#69

Odigo is ranked #69 in the Call Center Software for Small Businesses product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Odigo Pricing

Based on our most recent analysis, Odigo pricing starts at $0.

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Starting From
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Pricing Model
Still gathering data
Free Trial
Still gathering data

Training Resources

Odigo is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Odigo:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Odigo Reviews

Average customer reviews & user sentiment summary for Odigo:

User satisfaction level icon: fair

1 reviews

60%

of users would recommend this product

Odigo has a 'fair' User Satisfaction Rating of 60% when considering 1 user reviews from 1 recognized software review sites.

Key Features

  • Access Controls/Permissions
  • Activity Dashboard
  • AI/Machine Learning
  • Alerts / Escalation
  • Automatic Call Distribution
  • Behavior Tracking
  • Blended Call Center
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • CES Survey Structure
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Communication Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contextual Guidance
  • CSAT Survey Structure
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Event Triggered Actions
  • For Developers
  • Inbound Call Center
  • Intent Recognition
  • IVR / Voice Recognition
  • Knowledge Base Management
  • Lead Capture
  • Live Chat
  • Manual Dialer
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multiple Parties
  • Multiple Scripts
  • Multiple User Accounts
  • Natural Language Processing
  • Online Voice Transmission
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Progressive Dialer
  • Queue Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real-Time Chat
  • Reporting & Statistics
  • Role-Based Permissions
  • Self Service Portal
  • Single Sign On
  • SIP Trunking
  • SMS Messaging
  • Social Media Integration
  • Speech Recognition
  • Speech Synthesis
  • Survey/Poll Management
  • Text to Speech
  • Third Party Integrations
  • Virtual Assistant
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • VoIP
  • VoIP Connection
  • Widgets

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