Last Reviewed: November 27th, 2024

Best Dental Imaging Software Of 2024

What is Dental Imaging Software?

Dental Imaging Software is an essential tool designed for dental professionals to capture, store, and analyze dental images. Bridging the gap between diagnosis and treatment, it addresses issues concerning data management and accurate imaging. The main benefits include time efficiency, improved image quality for precise diagnosis, and enhanced patient understanding of their dental health conditions. Key functionalities include advanced image processing, 3D visualizations, integration with dental practice management software, and ease of access across multiple devices. Exciting features like AI-enhanced diagnostic support are under exploration. This software is crucially beneficial to dental practices, oral radiologists, and any medical field involving dental evaluations. However, some may find the software costly and potentially challenging to use without training. In a nutshell, Dental Imaging Software brings exceptional value in elevating dental care provision through advanced, integral imaging solutions while enhancing patient-practitioner communication.

What Are The Key Benefits of Dental Imaging Software?

  • Improved diagnostic accuracy
  • Enhanced image quality
  • Efficient data management
  • Advanced image processing
  • 3D visualization capabilities
  • Easy access across devices
  • Aides patient comprehension
  • Integration with practice management
  • Time and resource efficiency
  • Potential AI-enhanced features
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Overall

Based on the latest available data collected by SelectHub for 29 solutions, we determined the following solutions are the best Dental Imaging Software overall:

Start Price
$400
Monthly
Company Size
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Cloud On-Premise
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Why We Picked Solutionreach

Solutionreach user reviews paint a mixed picture. Many users praise its ease of use and effectiveness in boosting patient engagement: "It's made communication with patients much more streamlined—texting is huge for us!" However, some find the features inflexible and customization options limited, comparing it to competitors like Phreesia, which "feels more feature-rich and customizable." Technical glitches and integrations with other healthcare systems are recurring pain points. Some users report occasional system crashes and frustration with incompatible EHRs, noting, "Our scheduling software doesn't always sync smoothly with Solutionreach, which creates extra work." On the other hand, positive reviews highlight Solutionreach's automated workflows and patient feedback tools: "The automated appointment reminders have definitely reduced no-shows, and the surveys help us identify areas for improvement." Cost is a significant factor for some users, with larger practices finding it expensive compared to other options. Pricing transparency and clear breakdowns of additional fees are mentioned as areas for improvement. Overall, Solutionreach seems effective for practices prioritising communication and workflow automation, but potential users should weigh its strengths and weaknesses against competitors, considering their specific needs and technical environment.

Pros & Cons

  • Streamlined Communication: Two-way texting, email, and automated reminders improve patient engagement and reduce missed appointments.
  • Improved Scheduling: Online appointment booking 24/7 saves time for both patients and staff.
  • Enhanced Patient Satisfaction: Automated surveys and feedback collection help practices identify and address patient concerns.
  • Increased Efficiency: Automated workflows and reminders reduce manual tasks and free up staff time for patient care.
  • Data-Driven Insights: Patient feedback and appointment data provide valuable insights to improve practice operations and patient care.
  • Technical Glitches: Occasional bugs, slow loading times, or system downtime can disrupt workflows and frustrate users.
  • Limited Customization: Some users find the interface and features inflexible, with limited options to tailor the software to specific practice needs.
  • Cost Concerns: Subscription fees can be expensive for larger practices, especially those with many providers and patients.
  • Integration Challenges: Connecting Solutionreach with other healthcare systems can be complex and require technical expertise, sometimes leading to compatibility issues.
  • Customer Support Inconsistencies: Some users report slow response times, difficulty reaching knowledgeable support agents, or inconsistent resolution of issues.

Key Features

  • Action List:  Enhance productivity and tick-off pending tasks with a dynamic action list. Review appointment confirmations, trigger messages, respond to texts and more. 
  • ASAP Waitlist:  Maintain a waitlist of patients who require an early appointment. In case of cancellation, fill open appointment slots by pushing waitlist messages to patients on the list. 
  • Automated Appointment Reminders:  Reduce no-show rates by sending automated appointment reminders through text, email or phone, with options for patients to confirm, cancel or reschedule. Add appointment-specific details to ensure that patients come prepared and on-time. 
  • Automated Recare Messages:  Automate and customize reminders for preventive and follow-up care for patients with chronic conditions to build patient loyalty and increase recall revenue. 
  • Group Messages:  Send customized group messages to a specific set of patients with a specific diagnosis. 
  • Missed Appointment Messaging:  In case of missed appointments, send automated messages to patients for rescheduling. 
  • Marketing Campaigns:  Create and send individual emails or drip campaigns to specific sets of patients to deliver the right message to the right people at the right time. 
  • Net Promoter Score:  Track patient satisfaction through net promoter scores, submitted by patients after an appointment and visible on the dashboard. 
  • Patient Newsletters:  Maintain communication with patients between visits through personalized and customized newsletters, so that they contain information relevant to their diagnosis and treatment. 
  • Patient Referrals:  Set up a refer-a-friend button and link on all patient communications to facilitate referrals. 
  • Patient Surveys:  Send automated patient surveys after an appointment to track satisfaction levels and collect feedback on services. 
  • Product Notifications:  Send product notifications for patients to pick up products like contacts, glasses, supplements, cosmeceuticals and dental products. 
  • SR Conversations:  Stay HIPAA-compliant and facilitate real-time, two-way communication with patients. Enable landline for text messaging, track message history and prioritize messages for follow-ups. 
  • SR Huddle:  Create group communication channels for staff of specific patient groups to speed up communication and eliminate inefficiency or errors. 
  • SR Intake:  Manage and customize digital patient intake forms that patients can fill up prior to their appointment and share in advance to save time and ensure better services. 
  • SR Pay:  Get paid digitally and almost immediately through SR Pay by sending an electronic statement and secure payment link to patients via email and text. 
  • SR Smart Reviews:  Collect reviews and recommendations from satisfied patients with automated review requests and sync them to Facebook and Google to get more patients. 
  • SR Schedule:  Enable easy 24/7 online scheduling for patients on all channels such as website, social media pages, listing sites, texts and emails with SR Schedule. Sync existing patient data to determine if a patient is new or existing and adjust the required information to save time. 
  • SR Spotlight:  Identify inbound callers and get all relevant information, such as diagnosis, treatment, appointment history, balances and more by integrating SR Spotlight with the VoIP phone and practice management system. 
Start Price
$500
Monthly
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Why We Picked Dentrix

Over the past year, Dentrix has been consistently praised for its comprehensive suite of features tailored specifically for dental practices, distinguishing itself from competitors with its robust scheduling, billing, and electronic health record management capabilities. Users have highlighted the software's ability to streamline operations, from appointment setting to insurance claim processing, as a significant strength. However, some users have pointed out that the learning curve can be steep for new staff members, and the initial setup process may require more time and resources than anticipated. This contrasts with some simpler, more intuitive platforms that trade off depth for ease of use.

Another point of contention has been the software's cost, with some users feeling that the price point is high, especially for smaller practices. Despite this, many argue that the investment pays off in the long run due to Dentrix's efficiency gains and the potential for reducing administrative overhead. Unique to Dentrix, its integration capabilities with various dental imaging software and third-party applications have been lauded, offering a level of interoperability that is not always found in similar products. This feature is particularly important for practices looking to maintain a high degree of customization and flexibility in their operations.

Dentrix is most suited for medium to large dental practices that require a comprehensive, all-in-one solution to manage their operations efficiently. Its depth and breadth of features, while requiring a commitment to master, offer significant advantages in terms of streamlining practice management and enhancing patient care. For practices prioritizing growth and scalability, Dentrix provides a solid foundation to build upon, despite the initial investment and learning curve. Smaller practices might weigh the cost-benefit more carefully, but for those looking to expand, Dentrix presents a compelling option.

Pros & Cons

  • Streamlined Insurance Management: Dentrix helps to simplify the insurance process, from eligibility verification and claims submission to tracking and posting payments.
  • Comprehensive Patient Charting: The software offers robust charting capabilities, allowing dental professionals to efficiently document patient information, treatment plans, and clinical notes.
  • Efficient Scheduling and Appointment Management: Dentrix provides tools for scheduling appointments, managing patient flow, and sending automated appointment reminders, which can help reduce no-shows and improve overall efficiency.
  • Integrated Imaging and Digital Radiography: Dentrix often integrates with digital imaging systems, enabling dentists to capture, store, and view radiographs directly within the software.
  • Reporting and Analytics: The software offers various reporting and analytics tools to help dental practices track key performance indicators, monitor financial health, and gain insights into practice operations.
  • Steep Learning Curve: The software's extensive features and functionalities can be overwhelming for new users, requiring significant time investment to master.
  • Cost: Dentrix is a premium dental software with a higher price point compared to some competitors, which may be a barrier for smaller practices or those with budget constraints.
  • Integrations: Integrating Dentrix with other software or systems used in a dental practice can sometimes be challenging, requiring additional configuration or customization.
  • Support: While Dentrix offers customer support, some users have reported experiencing long wait times or difficulty resolving complex issues promptly.

Key Features

  • Business Management: Includes tools like Dentrix Daily Huddle, practice advisor, management reports and office manager that streamline administrative tasks, gather and analyze data to create reports and help users run their business. 
  • Clinical Tools: Helps achieve clinical efficiency with features like Dentrix Smart Image (2D and 3D imaging software), periodontal charting, 3D clinical charting, treatment plans and automated progress notes. 
  • Patient Communication: Makes it easier to reach patients for appointments, with automatic reminders, electronic confirmations and automated year-round phone calls, text messages and emails. 
  • Billing and Collections: Optimizes the billing process and ensures speedy payments from patients and insurance providers with Dentrix eClaims (automated e-claim generation and submission), insurance manager, card payment manager and Dentrix QuickBill (automated statements and invoices). 
  • Product Integration: Integration with multiple leading dental solution providers via the Dentrix Connected system, allowing the safe and efficient purchase and implementation of IT hardware, dental equipment, network systems, data security and antivirus systems and more. 
Start Price
$179
Monthly
Company Size
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Why We Picked Open Dental

Over the past year, Open Dental has emerged as a robust contender in the dental management software arena, praised for its comprehensive feature set and customization capabilities. Users have consistently highlighted its user-friendly interface, which significantly reduces the learning curve for new staff members, and its ability to streamline dental practice operations, from appointment scheduling to billing and patient records management. A standout strength is its open-source nature, allowing for extensive customization to fit the unique needs of each dental practice. This flexibility sets it apart from competitors like Dentrix and Eaglesoft, which, while powerful, offer less room for personalization.

However, some users have pointed out weaknesses, including occasional glitches and the need for better customer support responsiveness. Despite these issues, the software's affordability compared to similar products is often cited as a major advantage, offering a high return on investment for practices looking to optimize their operations without breaking the bank. The integration capabilities with various third-party applications and services are also a significant differentiator, enabling practices to extend functionality and streamline workflows further.

Given its strengths and weaknesses, Open Dental is most suited for dental practices that prioritize flexibility, customization, and comprehensive functionality at a competitive price point. Its open-source nature is particularly appealing for practices with specific operational needs or those looking to integrate with specialized tools and services. While the occasional technical hiccup may be a drawback, the overall value and adaptability of Open Dental make it an excellent choice for practices aiming to enhance efficiency and patient care without significant investment in more rigid or expensive systems.

Pros & Cons

  • Customizable: Open Dental offers a high degree of customization to fit the specific workflows and preferences of different dental practices. This includes options for charting, treatment planning, billing, and reporting.
  • Integrated Features: The software includes a wide range of features, such as appointment scheduling, patient management, clinical charting, imaging, billing, and reporting, all integrated into one platform. This streamlines operations and reduces the need for multiple software programs.
  • Cost-Effective: Open Dental is known for its affordability, especially when compared to other dental practice management software options. It offers a one-time purchase fee rather than a subscription model, making it a cost-effective solution for dental practices.
  • Open-Source: As open-source software, Open Dental allows for greater transparency and flexibility. Users can access and modify the source code, enabling them to customize the software to their specific needs and integrate it with other systems.
  • Community Support: Open Dental has a large and active user community that provides support, shares knowledge, and contributes to the software's development. This community-driven approach ensures that the software remains relevant and responsive to the needs of dental professionals.
  • Steep Learning Curve: The software's interface can feel clunky and outdated, leading to a frustrating learning experience for new users. The sheer number of features and options can be overwhelming, and finding specific functions may require extensive exploration or reliance on tutorials.
  • Support Challenges: Getting timely and effective support can be difficult. Users have reported long wait times for responses, and the quality of assistance can vary depending on the support representative's expertise. This can be particularly frustrating when dealing with urgent issues that impact patient care or billing.
  • Customization Limitations: While Open Dental offers some customization options, it may not be as flexible as some other dental software solutions. This can be a drawback for practices with unique workflows or specific requirements that are not easily accommodated by the software's standard features.

Key Features

  • Appointments: Lets users create appointments and patient schedules, with tools to edit and modify appointments, show pop-up alerts, financials and medical notes, recall scheduling, patient communication and see production by user. 
  • Family Module: Includes tools to set up family accounts, with specified guarantors and family members, and a Super Family option for extended families. Also allows users to create family-based insurance and discount plans. 
  • Accounts: Gives users a module to create, organize and view patients’ financial and claim history, with tools to set up payment plans, installment plans, family balance aging and dues and a communications log. 
  • Treatment Plan: Allows users to create, edit, store, manage and prioritize treatment plans for patients or families. It also lets them electronically send insurance preauthorization forms. 
  • Charting: Provides a platform to enter and organize patients’ clinical info and create 3D dental charts — such as tooth, ortho and perio charts. It also lets users create and organize progress notes. 
  • Imaging: Gives users a platform to scan, store and organize most images, radiographs, forms and letters. Includes tools to scan, print, import (.doc, PDF, .xls) and acquire images from dental imaging devices. Image editing tools such as zoom, pan and crop let users modify x-rays and scans as needed. 
  • Management Module: Creates a separate area for miscellaneous management operations such as billing, deposits, inventory, accounting, email management, staff management and messaging. 
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Key Features

  • Marketing Platform: Helps acquire new patients by marketing the user’s practice, grow production using existing customer bases and run the front-office efficiently, with features such as social media and online reputation management module, automated patient communication, newsletters and campaigns. 
  • Virtual Office: Gives users a digital platform to conduct front-office operations and communicate with patients virtually, with features like an online practice portal, automated appointment reminders, online scheduling and patient forms. Allows users to perform virtual visits with teledentistry consultations, access patient details on the go and make and receive calls/text messages without using a personal number. 
  • Electronic Forms: Makes the practice paperless and streamlines check-ins with electronic forms. Allows users to create online forms on their websites, automatically email forms to new customers and eliminate paperwork at the practice by signing forms and other documents directly on an iPad. 
  • Phone Services: Allows users to set up phone systems specifically designed for dental practices, with RevenueWell phones that provide integrated services to communicate with patients, staff and vendors. Includes mobile apps, custom schedules, custom call trees, virtual fax, call monitoring and online voicemail tools. 
  • Patient Connect TV: Provides waiting room television systems to boost patient communication by broadcasting reviews, educational content, practice offerings and social media feeds. Helps improve case acceptance, shorten perceived waiting times and reduce patient anxiety with customizable content, inclusive subtitles, patient-specific programming and multi-tv support. 
  • Healthgrades Integration: Offers users a premium Healthgrades account to build a positive online reputation, collect reviews, increase online visibility and enhance branding. 
Start Price
$329
Monthly
Company Size
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Deployment
Cloud On-Premise
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Why We Picked Lighthouse 360

User reviews from the past year paint a picture of a robust and adaptable tool that can streamline dental practice operations. The software's strengths lie in its ability to meticulously track patient data, manage appointments with precision, and generate insightful reports. However, it's not all smooth sailing. Some users find the price tag a bit steep and the interface somewhat complex. Yet, these drawbacks are often outweighed by the software's unique features, such as automated appointment reminders and patient communication tools, which can save dental practices valuable time and resources. For instance, the ability to send automated appointment reminders has been shown to significantly reduce no-shows and improve patient satisfaction.

Lighthouse 360 is a beacon for dental practices seeking a comprehensive and powerful software solution. Its ability to automate routine tasks, improve patient communication, and provide valuable data insights makes it an ideal choice for practices looking to enhance efficiency and elevate patient care. While the initial investment and learning curve may require some adjustment, the long-term benefits of streamlined operations and improved patient outcomes make Lighthouse 360 a worthwhile investment for practices aiming to navigate the complexities of modern dental care.

Pros & Cons

  • Appointment Automation: Lighthouse 360 automates patient appointment reminders and confirmations, which reduces no-shows and saves staff time.
  • Patient Communication: The platform facilitates two-way texting with patients, allowing for convenient communication and improved patient engagement.
  • Online Scheduling: Lighthouse 360 offers online scheduling, enabling patients to book appointments at their convenience and potentially attracting new patients seeking this feature.
  • Recall Management: The system helps manage patient recall and reactivation efforts, ensuring patients return for necessary follow-up care and preventive services.
  • Treatment Planning: Lighthouse 360 assists with treatment planning by providing tools to track progress and communicate with patients about their treatment options.
  • Limited Customization: The inability to tailor automated messages and appointment reminders to specific patient preferences can lead to a less personalized experience.
  • Learning Curve: The initial setup and integration process can be complex and time-consuming, requiring significant effort from dental practices to fully utilize the platform's features.
  • Cost: The subscription fees associated with Lighthouse 360 may be a deterrent for smaller dental practices or those with budget constraints, especially when considering the potential return on investment.

Key Features

  • Patient Recall: Send notifications through emails and text messages to old, inactive clients to persuade them to book an appointment again.  
  • Appointment Management: Book, reschedule and cancel appointments through a web interface, optimizing time management.  
  • Client Management: Empower patients to take active part in their health care journey. Also, attract new patients and ensure smooth communication with them. 
  • Reminders: Send medication and appointment reminders to patients, helping them fulfill necessary tasks. Add a personal touch to care delivery. 
  • Patient Records Management: Collect and organize patients’ previous medical records for streamlined access by doctors. Store patient information in centralized repositories guarded by security measures.  
  • Paperless Forms: Automate claims and patient admissions with online forms available on the website or patient portal. This also simplifies claims processing, billing speeds and discharge workflows.  
Start Price
$280
Monthly
Company Size
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Cloud On-Premise
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Why We Picked Denticon

Denticon, a cloud-based practice management software developed by Planet DDS, has garnered positive feedback from users for its comprehensive features and user-friendly interface. Users appreciate the software's ability to streamline administrative tasks, such as patient scheduling, billing, and insurance claims processing, which saves them valuable time and resources. Denticon's cloud-based nature allows for convenient access from any location with an internet connection, enabling dentists to manage their practice remotely. The software's integration with other dental software, such as X-ray and imaging systems, further enhances its efficiency and convenience.

However, some users have noted that Denticon can be relatively expensive compared to other dental practice management software options. Additionally, the software's extensive features and functionalities may require a steeper learning curve for new users. Despite these drawbacks, Denticon is generally considered a valuable tool for dental practices of all sizes, particularly those seeking to improve efficiency and streamline operations. Its scalability and robust features make it well-suited for both solo practitioners and large multi-location dental groups. Denticon's ability to centralize patient records, provide advanced reporting and analytics, and facilitate seamless communication among staff members contributes to its effectiveness in enhancing practice management.

Pros & Cons

  • Appointment Scheduling: Scheduling appointments is a breeze, with features like drag-and-drop functionality and color-coded appointments for easy visualization.
  • Patient Communication: The system simplifies patient communication with features like automated appointment reminders and two-way texting, reducing no-shows and keeping patients informed.
  • Treatment Planning: Denticon aids in creating comprehensive treatment plans, allowing for clear visualization of proposed procedures and associated costs, which enhances patient understanding and case acceptance.
  • Billing and Invoicing: Streamlined billing processes with electronic claims submission and integrated payment processing make managing finances more efficient.
  • Reporting and Analytics: Denticon provides insightful reports on practice performance, patient demographics, and financial data, enabling data-driven decision-making and practice growth.
  • Steep Learning Curve: Denticon's interface can be overwhelming for new users due to its extensive features and complex workflows, requiring significant time investment to learn and navigate effectively.
  • Customization Challenges: Tailoring Denticon to specific practice needs can be difficult, often necessitating the involvement of technical support or consultants, leading to additional costs and implementation delays.
  • Reporting Limitations: Generating customized reports or extracting specific data points can be cumbersome, requiring users to navigate through multiple menus and options or rely on pre-built reports that may not fully address their needs.
  • Integration Issues: Integrating Denticon with other practice management software or imaging systems can pose challenges, potentially requiring custom development or workarounds to ensure seamless data exchange.
  • Customer Support Concerns: Some users have reported difficulties reaching Denticon's customer support or experiencing long wait times for assistance, leading to frustration and potential disruptions to practice operations.

Key Features

  • Clinical Tools: Offers multi-clinic access, intelligent perio charting, in-treatment user-flows, referral and billing. 
  • Scheduling: Includes online, multi-office and family scheduling. 
  • Back- and Front-Office Operations: Provides features like single-patient records, 835 auto-posting, task manager and eClaims. 
  • Online Patient Tools: Includes registration, patient portal and eSign portal. 
  • Analytics: Insights from features such as morning huddle (dashboard that provides detailed overviews for daily activity) and enterprise reporting with in-depth views of multiple KPIs. 
  • Patient Communication: Provides multi-touchpoint campaigns for reminders and announcements and integrated workflows. 
  • Multi-Specialty Capabilities: With modules for orthodontics (including ortho treatment plan questionnaires) and general dentistry, oral surgery, periodontal, pediatrics and endodontics. 
  • Enterprise Management: Enterprise-level features including granular user permissions and detailed audit trails of all users. 
  • Security: Including HIPAA compliance and physical plus virtual security layers, with software firewalls, Intrusion Prevention Systems (IPS) and continuous Security Information and Event Management (SIEM). 
Start Price
$200
Monthly
Company Size
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Why We Picked Eaglesoft

Eaglesoft, a dental practice management software, has garnered mixed reviews over the past year, with users highlighting both its strengths and weaknesses. Its robust feature set, including comprehensive patient record management, appointment scheduling, and insurance billing capabilities, stands out as a significant strength. Users appreciate the software's ability to streamline dental office operations, making it easier to manage day-to-day tasks efficiently. However, some users have pointed out that Eaglesoft's user interface feels outdated compared to more modern alternatives, which can lead to a steeper learning curve for new staff members. Additionally, while Eaglesoft offers a wide range of features, some users have reported that the software can be slow and occasionally prone to crashes, which can disrupt a busy dental practice.

When compared to similar products, Eaglesoft's deep integration capabilities with dental imaging software and its comprehensive reporting features are often cited as differentiating factors. These integrations allow for a seamless workflow, which is crucial in a fast-paced dental environment. However, its higher price point and the need for on-site installation are seen as drawbacks, especially when compared to cloud-based solutions that offer more flexibility and lower upfront costs. The importance of these factors varies by practice, with larger practices often finding the robust feature set and integrations worth the investment, while smaller practices may prioritize ease of use and cost.

Eaglesoft is most suited for established dental practices looking for a comprehensive solution that can manage all aspects of their operations. Its extensive features and integrations make it a powerful tool for practices that have the resources to invest in training and infrastructure. However, for new or small practices, the complexity and cost may be prohibitive, making simpler, cloud-based solutions a better fit. Ultimately, Eaglesoft's value lies in its ability to centralize and streamline dental practice management, but its full benefits are best realized by practices prepared to navigate its learning curve and leverage its extensive capabilities.

Pros & Cons

  • Appointment Scheduling: The system offers drag-and-drop functionality for appointments, making it easy to reschedule. It also allows for blocking off time in the schedule and setting recurring appointments.
  • Patient Records: Eaglesoft provides a comprehensive view of patient information, including medical history, treatment plans, and financial records. Users appreciate the ability to customize medical history forms and treatment plan templates to fit their specific needs.
  • Imaging and X-rays: Eaglesoft seamlessly integrates with digital imaging systems, allowing users to easily capture, store, and view X-rays and other images within the patient's record. The software also includes tools for image enhancement and measurement.
  • Billing and Insurance: Eaglesoft simplifies the billing process by automating tasks such as claim generation and submission. It also includes features for managing patient payments, tracking insurance benefits, and generating reports.
  • Outdated User Interface: The user interface feels clunky and outdated, resembling older Windows applications. This can make navigation and daily use cumbersome for those accustomed to modern software design.
  • Learning Curve: Due to the complexity of the software and the non-intuitive interface, there is a steep learning curve associated with Eaglesoft. This can be time-consuming and frustrating for new users, requiring significant training and practice to become proficient.
  • Support Issues: Users have reported challenges with customer support, including long wait times and difficulty resolving technical issues. This can be a major concern for dental practices that rely on the software for daily operations.
  • Cost: Eaglesoft can be expensive, especially for smaller dental practices. The upfront cost, ongoing maintenance fees, and additional charges for training and support can strain budgets.

Key Features

  • Business Operation Management: Helps boost productivity by tracking and optimizing business performance. 
  • Administrative Tools: Automates and simplifies daily workflows and front-office administration to free up more time for providers to engage with patients. Includes modules for: 
    • Insurance Management: Coverage books, fee schedules, bulk insurance payments, supplemental insurance plans and smart claims automate insurance handling. 
    • Accounting: Automated account aging, smart invoices, family walkout, line item accounting and smart statements make accounting simpler. 
    • Scheduling: IntelliCare reminders, Quick Fill tools, family appointments, unscheduled appointments, appointment queues, arrival tracking and fast check-in streamlines scheduling. 
  • Clinical Tools: Simplifies practice management with integrations with imaging and radiography software, Dolphin 3D tools and interfaces to leading digital imaging platforms. 
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Why We Picked Dentrix Ascend

Is Dentrix Ascend a cut above the rest when it comes to dental practice management software? User reviews suggest that Dentrix Ascend is a strong contender in the dental practice management software market, particularly for its cloud-based accessibility and user-friendly interface. Users rave about the convenience of accessing patient data from any location and the seamless collaboration it enables among team members. The intuitive design garners praise for simplifying complex tasks and reducing the learning curve often associated with dental software. However, some users point out that the software's cost might be prohibitive for smaller practices, although many acknowledge that the comprehensive functionality and time-saving benefits often outweigh the financial implications.

A standout feature for many users is the robust suite of tools that streamline various aspects of practice management. From scheduling and treatment planning to billing and reporting, Dentrix Ascend offers a centralized platform that streamlines workflows and reduces administrative burden. The integration capabilities with imaging systems and digital sensors further enhance its appeal, creating a seamless digital ecosystem within the practice. Automated patient reminders are another highlight, effectively minimizing no-shows and improving appointment adherence. This proactive approach to patient communication not only optimizes schedule efficiency but also contributes to a positive patient experience.

While Dentrix Ascend receives overwhelmingly positive feedback, some users mention a learning curve, particularly for those transitioning from different systems. This suggests that while the software strives for user-friendliness, adequate training and support are essential for a smooth transition. Overall, Dentrix Ascend emerges as a top choice for practices seeking a cloud-based solution that simplifies operations, enhances patient care, and offers scalability for future growth. Its comprehensive features, intuitive design, and focus on automation make it particularly well-suited for larger practices or those looking to upgrade their existing systems and embrace a fully digital workflow.

Pros & Cons

  • Intuitive Design: Dentrix Ascend is recognized for its user-friendly interface, which makes it easy to navigate and use, even for new or less tech-savvy team members.
  • Centralized Records: The system provides a centralized location for all patient information, including medical history, treatment plans, and billing details, which streamlines operations and reduces the risk of errors.
  • Streamlined Scheduling: Dentrix Ascend offers efficient scheduling tools that simplify appointment booking, minimize gaps in the schedule, and reduce no-shows through automated appointment reminders.
  • Integrated Billing: The software includes integrated billing and invoicing features, simplifying financial processes, tracking patient balances, and generating reports for improved financial management.
  • Cloud-Based Accessibility: Being cloud-based, Dentrix Ascend allows secure access to patient data from any location with an internet connection, making it convenient for dentists and staff to stay connected.
  • Pricing Concerns: Dentrix Ascend lacks transparent pricing information, requiring potential customers to contact sales for quotes, which can be frustrating for practices comparing software options.
  • Limited Support Options: The software's limited support hours and absence of mobile app support can be inconvenient for practices needing assistance outside of regular business hours or on the go.
  • Missing Features: Some users have expressed frustration over the absence of certain features they consider essential for their practice's workflow, potentially requiring workarounds or integrations with other software.

Key Features

  • Cloud-Based Platform: Access patient data and practice management tools from any device with internet connectivity.
  • Intuitive Dashboard: Provides a comprehensive overview of practice performance metrics, appointment schedules, and patient information.
  • Patient Communication Tools: Integrated email and text messaging capabilities for appointment reminders and patient follow-ups.
  • Electronic Health Records (EHR): Securely store and manage patient records, including treatment plans, medical histories, and clinical notes.
  • Scheduling and Appointment Management: Advanced scheduling features, including drag-and-drop functionality and automated appointment confirmations.
  • Billing and Insurance Management: Streamline billing processes with electronic claims submission, payment tracking, and insurance verification.
  • Clinical Charting: Detailed and customizable charting tools for documenting patient exams, treatments, and progress notes.
  • Reporting and Analytics: Generate detailed reports on practice performance, financials, and patient demographics to inform decision-making.
  • Role-Based Access Control: Ensure data security and compliance by assigning specific access permissions to different staff roles.
  • Patient Portal: Allow patients to access their health records, appointment schedules, and billing information online.
  • Imaging Integration: Seamlessly integrate with digital imaging systems for storing and viewing X-rays and other diagnostic images.
  • Task Management: Assign and track tasks within the practice to ensure efficient workflow and accountability.
  • Customizable Templates: Use pre-built or custom templates for treatment plans, clinical notes, and patient communications.
  • Mobile Access: Utilize mobile-friendly interfaces for managing practice operations on-the-go.
  • Data Backup and Recovery: Automatic data backups and recovery options to protect against data loss.
  • Third-Party Integrations: Connect with other software solutions such as accounting systems, marketing tools, and more.
  • Training and Support: Access to comprehensive training resources and customer support for troubleshooting and guidance.
Start Price
$299
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Key Features

  • Electronic Forms: YAPI True Paperless allows patients and users to complete and sign registration and consent forms and treatment plans virtually using their mobile devices or computers. This helps eliminate all printing, scanning and other paperwork, boosting efficiency and streamlining workflows. It also includes separate options for Spanish and pediatric forms. 
  • Practice Dashboard: Gives a bird’s eye view of the entire practice, with tools to track patient activity and data and send customizable alerts. It also allows users to detect missing patient data, send and receive real-time patient notifications, as well as continuous care and medical alerts. 
  • Intra-office Messaging: Improves communication within the office with color-coded pop-up messages, notifications through smartwatches/phones and comprehensive communication logs. 
  • Appointment Reminders and Recall: Sends automated personalized communications to patients to reduce missed appointments and last-minute cancellations. The Recall Manager helps reactivate past-due patients and boosts patient engagement. 
  • Online Remote Access: The YAPI POP (Practice Online Portal) allows users to access their practices remotely using mobile devices, helping manage after-hour emergencies and boost provider availability. 
  • Online Review Requests: Provides users with tools to send automated online review requests to patients with YAPI InstaReview. It helps boost the users’ online reputations through public positive reviews and private negative remarks. 
  • Phone Assistant: Enhances dental phone systems to make communication with patients easier and more efficient. Integrates with most leading practice management systems to auto-populate patient data in the phone system. It also features VoIP integrations. 
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Key Features

  • CS Imaging: Integrates 2D/3D imaging and CAD/CAM solutions to provide a single platform for image storage, editing, display and management. 
    • 2D Imaging: Helps patient communication and boosts case acceptance with image gallery dashboards, simultaneous display and enhancement, darkroom mode (for full-screen displays) and DICOM interoperability. 
    • 3D Imaging: Enhances diagnostic and treatment planning capabilities with add-on modules for prosthetic-driven implant planning, access to CBCT images and multi-disciplinary integrations. 
  • CS Model: Uses a CBCT system to scan conventional impressions and create precise 3D models for orthodontic application. Produces open STL format files that can be imported into third-party software and uses advanced algorithms to analyze measurements to determine arch length, overbite, tooth size and other basic distances. It also integrates with third-party printers to create accurate 3D prints. 
  • CS Restore: Aids restorative dentistry by automating the restoration design process to create single tooth restorations more efficiently. Features single-click occlusion design, automatic restoration thickness, automated 3D model design and algorithm-driven automatic preparation margins that can be manually edited. 
  • Exocad Smile Creator: Integrates with intraoral scanners to help cosmetic dentistry with smile design solutions for aesthetic smile makeovers. Aligns 2D photos with 3D data precisely, converting images to 3D objects that can be matched with 3D scans of teeth. Includes inbuilt smile libraries, real-time design previews and visualization tools. 
  • Logicon Caries Detector: Helps detect caries more efficiently and accurately than traditional methods with detection and diagnosis tools like PreScan (detects, locates and classifies potential proximal caries), storage and display tools that manage caries data and integrations with external scanners and cameras. 
  • OMS Imaging: Enables oral and maxillofacial surgeons to make accurate diagnoses with editing features, presentation tools, records automation and comprehensive reports. Integrates with optional add-on modules for OMS analysis, OMS planning and prosthetic-driven implant planning. 
  • Orthodontic Imaging: Lets orthodontists enhance patient communication, make accurate diagnoses and optimize their workflows with chairside editing tools, automated intraoral records and image integration and management tools. 

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Buyer's Guide

Dental Imaging Software Is All About Performing Dental X-Rays and Identifying Dental Conditions

Dental Imaging Software BG Intro

The right dental solution can simplify workflows and help your teams effectively treat more patients per day. If you’re in the market for new dental imaging software, we can help you approach your software selection to find a system that matches your unique needs.

These solutions provide numerous features that can streamline a dental clinic's daily operations. You access patient data and share files with specialists or other internal departments.

They’re a massive improvement over film-based radiography equipment that previously required a darkroom to process images.

Purchasing a dental imaging solution might be a daunting task, as there are many considerations you need to make. With that in mind, we’ve prepared this guide with in-depth research on pricing, features and benefits associated with dental imaging applications. Stay tuned.

Executive Summary

  • Dental imaging software helps clinics manage digital images efficiently.
  • A typical dental imaging application provides features such as image adjustments, drawing tools, treatment simulation and more.
  • Prior to purchasing software, create a list of questions for potential vendors.
What This Guide Covers

What Is Dental Imaging Software?

Dental imaging software is a type of medical technology that professionals use to take, evaluate and store oral X-rays. Gone are the days when dental clinics used film-based radiography equipment and a darkroom to process images.

Digital imaging solutions reduce the time taken to click and prepare images for use. You can take and process dental X-rays in minutes with these applications. Dental staff can provide X-ray services without a fuss by placing sensors, pans or intraoral cameras.

Today, dental imaging software provides 2D and 3D images along with CAD/CAM dentistry designs for dental images.

Imaging software often comes with features such as imaging interfaces, patient browsers, image adjustments and more. They also may offer complete medical practice management modules along with providing imaging capabilities.

Overall, dental imaging software is a must have in today’s clinics. It assists dentists and specialists in accurately measuring patients’ dental structures and providing quick diagnoses. Apart from that, it also automates clinical processes tied to patient care and streamlines complex restoration appointments.

Benefits

Dental imaging software comes bearing various benefits for clinics. Most solutions automate mundane tasks. They also provide better security measures and encryption capabilities to keep patient data safe.

Let’s look at some of the primary benefits dental imaging solutions have to offer.

Dental Imaging Software Benefits

Improve Accessibility

Dental imaging software can improve accessibility in various ways.

For starters, with cloud-based solutions, you can access X-ray images and documents from anywhere using mobile devices.

Even on-premise solutions improve accessibility by letting you pull up digital files wherever necessary in your clinic rather than digging through filing cabinets for physical images.

Additionally, you can store electronic health records, notes and treatment plans alongside images, letting you access everything you need for a patient in one place.

Protect Sensitive Data

According to HIPAA, all medical clinics must install security measures to protect patient data at all costs. Dental imaging software usually has basic security applications to safeguard patients’ X-ray images and medical files.

In addition, cloud-based applications have data centers with several layers of security and, thus, are less prone to hacking. Further, you can implement additional security protocols to ensure protection.

Digitize File Storage

Dental imaging software provides storage for everything from accounting records to patient schedules. Medical image data files can take up several GBs of space in storage. Therefore, having unlimited storage space is essential.

Cloud dental imaging solutions offer flexible storage options in exchange for a cost. However, if you have an on-premise setup, you may need to upgrade your digital storage space yourself.

Reduce Treatment Time

With dental imaging software at their disposal, dental professionals can provide diagnosis and create treatment plans faster. They can take digital photos, 2D and 3D scans, and X-rays to get a better view of the areas that require treatment.

Unlike traditional X-ray images that have to be developed, dental imaging software provides accurate images almost instantaneously. With near-instant processing, you can evaluate patient conditions and start providing treatment faster.

Features & Functionality

2D/3D Drawing

Highlight specific portions of an image and add respective notes.

3D drawings can also help with treatment plan creation, helping you manipulate individual teeth and parts of the projection.

Image Editing

Dental imaging software provides additional tools to adjust contrast, brightness and other color specifications in images.

They can also zoom in to view, magnify and modify images. Add filters and manipulate the images according to your requirements.

Treatment Planer & Simulations

Create treatment plans using modern tools to improve patient outcomes. Show patients simulations of each care plan to educate them about the potential outcomes.

Allow patients to see what the teeth or gums will look like post treatment with digital simulations. You can also save simulations to patients’ existing charts.

Measuring Tools

With dental imaging software, you can calculate spaces between teeth, distance from one point to another and more. In addition, you can measure anything in the image vertically, horizontally and diagonally.

Cephalometric tracing

Use cephalometric tracing to note exact measurements and positions of teeth, gums and skeletal bones. Usually, you perform the process when patients have dental malocclusions and skeletal discrepancies.

File Sharing

Share patient charts and medical files easily with orthodontists for specialized treatments.

With native capabilities that support interoperability or through integrations with EHR systems, you can send files to other locations in your organization or even other clinics altogether.

Educational Tools

With 3D modeling, you can show images to patients at different angles to educate them about the necessary treatments.

Software Comparison Strategy

With many dental imaging software solutions offering similar features and capabilities (and more solutions available at that), you might need help determining the correct solution for your practice! We’ve got you covered.

You can reference our Lean Selection methodology article for a detailed breakdown of how to best approach your software comparison journey. But here’s the abridged version.

Start by evaluating your goals and business needs thoroughly. Analyze your implementation and features requirements.

While you’re certain to find X-ray capabilities in dental imaging systems, you may require additional features such as cone-beam computed tomography (CBCT).

Systems with advanced features or add-ons typically cost more. So having detailed dental software requirements will help you determine needs vs. wants and pick a solution that matches.

It’s also good to conduct an analysis of the vendors you want to do business with. Read about the vendors on independent ranking websites and look up their user ratings to gain a proper understanding about their offerings and costs.

Now’s the time to put your industry connections to good use as well. You may be in touch with other clinics who’ve successfully implemented dental imaging software. Ask what has and hasn’t worked for them.

Cost & Pricing Considerations

Although it’s impossible to pinpoint every factor that influence pricing for every dental imaging solution, we can put together a list of influencers that remain constant.

On the flip side, cloud deployment provides flexible payment options. In addition, vendors host the servers where all the work takes place. So you just have to pay subscription fees to access the system.

You also have to pay attention to hidden costs that vary from vendor to vendor, so make sure to ask about those. Some processes that may come with additional fees include:

  • Implementation
  • Customization
  • Upgrades
  • Data migration
  • Integrations

Most Popular Dental Imaging Software

Now that you have a better understanding of the features, benefits and pricing considerations of dental imaging software, it’s time to see the most popular solutions out there. Here’s a list of the most promising medical imaging solutions that are creating a buzz on the market.

Solutionreach

A cloud-based system, Solutionreach streamlines communication channels between patients and providers to demonstrate meaningful use. Its features include appointment reminders, marketing campaign creation, appointment scheduling and more.

It supports third-party software integrations and provides a patient-first mobile app to initiate messaging between patients and dental professionals.

Solutionreach

Improve patient communications by sending important messages to patients directly. Source

Dentrix

Dentrix helps dental practices manage time-consuming tasks like scheduling appointments and managing medical records. It caters to practices of all sizes.

It offers several tools for dental practices, such as treatment planners, insurance claim records and more, to take the heavy lifting off their shoulders. Its other features include business management, patient communication and a dental medical billing module.

Dentrix

Create digital dental charts to better understand dental structure and issues. Source

Open Dental

Open Dental is an open-source, on-premise practice management system that acts as an all-in-one solution for dental practices.

With features like paperless processing, practice management and more, it automates mundane administrative tasks. It also offers modules for preparing treatment plans, scheduling appointments and taking dental images to streamline clinical tasks.

In addition, it can run on multiple operating systems including Windows, Linux and MacOS.

Open Dental

Organize patients’ clinical information in dental charts. Source

 

 

Questions To Ask

Preparing a set of internal questions is essential. You need to evaluate your existing infrastructure to address the underlying gaps.

We’ve prepared some questions which will help you get things started:

  • Will my existing infrastructure be capable of supporting the new software?
  • Will my staff need extensive training?
  • How will a new system solve existing workflow issues?
  • Do we need a suite that includes documenting, billing and scheduling capabilities or just an imaging solution?
  • Do we need advanced features like cone-beam computed tomography?

Dental Imaging Software Key Questions To Ask

Similar to internal questions, you must prepare another list of questions for vendors. This list will contain all the questions you and the team have regarding the software and vendor.

Below is a list of questions that’ll help you get started:

  • Do you charge extra for implementation and maintenance?
  • Do you offer customer support and training? Do I have to pay anything extra for them?
  • How does the dental imaging solution handle data security?
  • How often does the software receive updates?
  • What are the core strengths of the software?

Next Steps

Dental imaging software streamlines a dental clinic’s daily operations. It plays a crucial role in clicking and storing dental X-rays that help dentists gain valuable insights into a patient’s condition.

Not only that, but it also helps them create proper treatment plans to provide better care to patients. Now that you plan to buy a dental imaging solution, details such as benefits, and cost considerations are some factors to look at.

Need more help still? Get started today with our free comparison report to gain insight into top software leaders. It houses detailed feature rankings and key information about dental imaging software on the market.

Picking the right solution might feel daunting but this buyer’s guide will help you in your quest. Good luck!

Product Comparisons

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Technical Content Writer
As a technical writer and market analyst at SelectHub, Samikshan creates content for construction takeoff, medical EMR, EHR and ambulatory niches. He is a bibliophile and an ardent football fan with an unquenchable thirst for adventure. Outside business hours, one can find him on the football pitch or in his room, listening to metal music and patting his cat, Newton.
Technical Research By Dhanasri Yasam
Senior Analyst
As a Senior Research Analyst, Dhanasri Yasam works in key categories like EHR, EMR, business intelligence and HR. In her role, she conducts primary research, collects and analyzes empirical data, and draws evidence-based conclusions. She also has extensive experience gathering requirements for client projects. Dhanasri holds a B-tech in Computer Science and Engineering from Dr. M.G.R. Educational and Research Institute, Chennai and an MBA in Finance and Marketing from Aurora's Business School, Hyderabad.
Technical Review By Manan Roy
Principal Analyst
Manan is a native of Tezpur, Assam (India), who currently lives in Kolkata, West Bengal (India). At SelectHub, he works on categories like CRM, HR, PPM, BI, and EHR. He has a Bachelor of Technology in CSE from The Gandhi Institute of Engineering and Technology, a Master of Technology from The Institute of Engineering and Management IT, and an MBA in Finance from St. Xavier's College. He's published two research papers, one in a conference and the other in a journal, during his Master of Technology.
Edited By Ryan McElroy
Content Editor
Ryan McElroy is a Content Editor and Senior Market Analyst at SelectHub who writes and edits content on various software types, along with their broader concepts and the industries they serve, including medical, construction, CMMS, supply chain management and legal. He studied at the University of Missouri (Mizzou) and earned his BA in Journalism in 2016. During his free time, you’ll find Ryan playing video/card/board games, sipping coffee and reading speculative fiction, or listening to music his loved ones often describe as “headache-inducing.”