Dovetail Reviews & Pricing

by Gaargle Solutions | Founded 2010, Montreal, Canada

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Overview Pricing Benefits Reviews Features

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What is Dovetail?

Industry Specialties: Dental

A cloud-based electronic dental record and practice management solution, Dovetail (acquired by Planet DDS) helps dental clinics and hospitals drive clinical productivity and business efficiency. It is a practice management solution that possesses a flexible architecture to automate clinical workflows and automate tasks. It allows clinics to migrate to a paperless system and provides a robust suite of applications to ramp up communications.

With features such as claims management, medical billing, treatment planning and more, the software serves dental practices globally.

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Dovetail Pricing

Based on our most recent analysis, Dovetail pricing starts at $30 (Per User, Monthly).

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Starting From: $30
Pricing Model: Per User, Monthly
Free Trial: No

Training Resources

Dovetail is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Dovetail:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Dovetail Benefits and Insights

Why use Dovetail?

Key differentiators & advantages of Dovetail

Maximize Clinic Efficiency: Go paperless and take the heavy lifting off your staffs’ shoulders. Share files and medical prescriptions seamlessly without needing paper ever again.
Get Quick Access: Create notes, manage appointments and send alerts to patients remotely. Access the website and files from anywhere, anytime.
Manage Practice Efficiently: From appointments to billing, stay on top of it all. Manage workflows and allocate staff to more revenue-driven tasks.
Customize Records: Leverage existing templates to record, write and save medical notes. Create new templates to customize recordkeeping according to specific requirements.

Industry Expertise

Caters to dental clinics and hospitals of all sizes.

Synopsis of User Ratings and Reviews

Based on an aggregate of Dovetail reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Centralized Research Repository: Dovetail facilitates the creation of a single, easily accessible location for storing and managing all research data, eliminating the need to search through scattered files and folders.
Enhanced Collaboration: The platform fosters seamless collaboration among team members by enabling them to share insights, tag colleagues in comments, and work together on analysis and synthesis of research findings.
Streamlined Analysis Process: Dovetail simplifies the analysis process by providing tools for highlighting key information, creating tags and notes, and identifying patterns and themes across datasets.
Improved Data Visualization: The platform offers various data visualization options, such as charts and graphs, to help researchers better understand and communicate their findings.
Integration with Other Tools: Dovetail integrates with other popular research and productivity tools, such as Trello and Slack, allowing for a more streamlined workflow.

Cons

Limited Functionality for Dental Practices: Dovetail's features may not be a perfect fit for the specific workflows and needs of dental clinics, potentially leading to inefficiencies or a lack of necessary tools.
Learning Curve and Complexity: The platform's interface and features can have a steep learning curve, requiring significant time and effort for dental teams to become proficient, which may disrupt daily operations during the transition.
Cost Considerations: Depending on the size and needs of the dental practice, Dovetail's pricing structure may be a concern, especially for smaller clinics or those with budget constraints.

Researcher's Summary:

Dovetail has garnered positive user reviews, with many praising its user-friendly interface and robust feature set for qualitative data analysis. Users appreciate the platform's intuitive design, making it easy to learn and navigate, even for those without prior experience with similar software. Dovetail's transcription capabilities and support for various media formats, including audio, video, and text, have also been well-received, streamlining the research process for users. The platform's ability to facilitate collaboration among team members has been highlighted as a significant advantage, enabling seamless sharing of insights and analysis.

While Dovetail offers a comprehensive set of features, some users have noted that the platform can be expensive, especially for smaller teams or individual researchers. Additionally, while Dovetail integrates with several popular tools, some users have expressed a desire for more extensive integration options. Despite these limitations, Dovetail is generally considered a valuable tool for researchers and businesses seeking to analyze qualitative data effectively. Its ease of use, collaborative features, and support for various media formats make it well-suited for teams of all sizes and experience levels who need to gather insights from customer feedback, interviews, and other qualitative data sources.

Key Features

E-Prescriptions: Bid farewell to paper-based prescriptions and allow doctors to focus more on the patients during consultation.
Dovetail Connect: With an inter/intra-office communication tool, stay in touch with doctors in the facility and across cities.
Claims Management: Accept, process and send claims to insurance companies and agents quickly. Automate claims processes to save time for staff.
Reminders: Send medicine and appointment reminders to patients on time to add a personal touch to care delivery.
Patient Records Management: Update patients’ data anytime and store them in a centralized repository to make them accessible to doctors.
Medical Billing: Save precious patient and billing department time by automating payment processing workflows.
Treatment Planning: Leverage a pre-approved list of procedures, insurance codes and allotted time per schedule to create the best possible treatment plan for patients.
Orthodontic Charting: Enable doctors to perform quick analyses of patients’ elastics through visual records.