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#28

DentiMax Software is ranked #28 in the Dental Imaging Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

DentiMax Software Pricing

Based on our most recent analysis, DentiMax Software pricing starts at $169 (Monthly).

Price
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Starting From
$169
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

DentiMax Software is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for DentiMax Software:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

DentiMax Software Benefits and Insights

Why use DentiMax Software?

Key differentiators & advantages of DentiMax Software

  • Streamline Scheduling and Appointments: Manage appointments, track patient histories and send automated reminders, all in one centralized platform. This reduces administrative burden and ensures smooth patient flow.
  • Simplify Billing and Claims: Create and validate insurance claims using built-in attachment requirements logic, track claim statuses and outstanding balances with drill-down capabilities, and review line items to manage billing and claims information in one spot.
  • Enhance Patient Communication: Engage patients through secure messaging, online appointment booking and automated appointment confirmations to foster better patient relationships and reduce missed appointments.
  • Improve Clinical Documentation: Create comprehensive patient charts, send e-prescriptions and streamline clinical note-taking with user-friendly tools. This enhances care quality and simplifies record-keeping.
  • Derive Data-Driven Practice Insights: Gain valuable insights into practice performance through customizable reports and analytics. Track key metrics, identify areas for improvement and make data-informed decisions.
  • Increase Staff Efficiency: Automate administrative tasks, improve team collaboration with shared patient charts and empower staff with user-friendly tools. This frees up valuable time for patient care and reduces errors.
  • Ensure Security and Compliance: Ensure patient data privacy and comply with industry regulations with robust security features. Backups, encryption and access controls safeguard sensitive information.
  • Scale Based on Growth: Accommodate your practice's evolving needs with a solution that adapts and grows with you. DentiMax offers various plans and modules to suit your specific requirements.

Industry Expertise

DentiMax caters to specific dental industry needs, providing imaging and practice management capabilities suitable for any niche. Its industry-tailored workflows and use cases translate best to small and medium-sized organizations.

DentiMax Software Reviews

Average customer reviews & user sentiment summary for DentiMax Software:

User satisfaction level icon: excellent

211 reviews

91%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of DentiMax Software reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Intuitive Interface: Users praise DentiMax's user-friendly design, making it easy to navigate and learn, even for those with limited tech experience.
  • Comprehensive Features: The software covers essential practice management tasks, including scheduling, billing, charting, patient communication and reporting.
  • Affordable Pricing: DentiMax offers competitive pricing plans, making it accessible to small and mid-sized dental practices.
  • Reliable Customer Support: Users commend DentiMax's responsive support team, available to assist with training, troubleshooting and ongoing questions.
  • Cloud-Based Option: The cloud-based version of DentiMax offers convenience and accessibility from any device with internet access.
  • Mobile Access: The DentiMax mobile app enables dentists to manage appointments, view patient charts and send messages on the go.

Cons

  • Limited Reporting Customization: Users express frustration with the limited options for tailoring reports to specific needs.
  • Third-Party Integrations: DentiMax lacks integrations with some popular third-party software, such as specific imaging systems or accounting tools.
  • Limited Mobile Functionality: The mobile app has a more limited feature set compared to the desktop version, restricting some tasks on the go.
  • Occasional Bugs and Glitches: Users report occasional software errors and glitches, requiring troubleshooting and updates.
  • Minimal Interface Customization Options: Few options exist to personalize the user interface, limiting visual preferences and workflow adjustments.

Researcher's Summary:

DentiMax shines for its user-friendly interface, affordability and reliable customer support, making it a popular choice for small and mid-sized dental practices. Users appreciate its intuitive design, even for those less tech-savvy, and its comprehensive feature set covering scheduling, billing, charting, communication and basic reporting. The competitive pricing plans are attractive, and the responsive support team is often praised for their helpfulness.

However, DentiMax has its limitations. Users crave more customization options, particularly in reporting and user interface preferences. Integrations with some desired third-party software are lacking, and the mobile app's functionality pales in comparison to the desktop version. While generally stable, occasional bugs and glitches can disrupt workflow.

Compared to competitors like Dentrix, DentiMax scores points for affordability and ease of use, but it may lack the robust reporting and customization features favored by larger practices. Open Dental offers a fully open-source alternative, but it requires more technical expertise to set up and maintain. Ultimately, the best choice depends on individual needs and priorities.

In conclusion, DentiMax caters well to practices seeking a user-friendly and affordable solution with core dental practice management features. However, limited customization options, lack of certain integrations, and a less-featured mobile app might leave users with more complex needs or specific software preferences wanting more.

Key Features

Practice Management

  • Cloud Features: 
    • Front Office Module: Streamline administrative and operational workflows with patient and insurance handling, scheduling, an advanced ledger, referral management, treatment planning, recall management, billing and payment plans, email reminders, goal setting and tracking, and other modules. 
    • Claims & Report Management: Manage claims and reports like CMS 1500 medical forms, current ADA claim forms and Medicaid reports using an interactive claim editor, report builder and audit trail. 
    • Clinical Management & Back Office Module: Increase medical efficiency with prescription writing tools, odontograms, perio+SRP charting, multi-view charting, automated clinical notes, custom template builder, lab case tracking, treatment planner, medical alert management and more. 
    • Electronic Documentation & Management: Digitize processes and documents to eliminate paperwork with electronic document organization, electronic patient/consent forms, e-signatures, tablet functionality and employee tracking tools. 
  • In-Office Features: 
    • Front Office: Automate administrative and operational tasks such as scheduling, billing, payment processing and reports. 
    • Back Office: Streamline back office clinical workflows with clinical restorative charting tools and templates, perio+SRP charting, and treatment planning modules. 
    • Appointment Book Pro: Create custom scheduler views, access and customize templates, and implement revenue goal tracking. 
    • Document Center: Manage a digital platform with a centralized database to scan, store, create and e-sign patient and practice documents. 
    • In-Office Kiosk: Enable patients and staff to perform self-service for tasks such as patient registration and health history updates. 
    • Service Integration: Integrate service add-ons like an E-Rx provider license, DentiMax Communicator (texting, email, marketing campaign, reputation and communication manager), Web Kiosk, patient education video license and professional training.  

Imaging

  • Image Management: Capture, store and edit images on a Windows tablet-compatible platform with Apteryx secure and JPEG format options, patient management integrations, intraoral X-ray sensor capture, intraoral/extraoral devices capture, panoramic and cephalometric capture, customizable layouts, and a diagnostic toolbar. 
  • Imaging Customization: Extend image management features to include image macros, custom toolbars and buttons, multiple periapical layout views, and simultaneous patient views. 
  • Mobile Connection: Access all the standard features through a cloud platform, enabling remote access, automatic backups and DICOM J2K lossless image format options. 

Approach to Common Challenges

  • Conflicting Schedules and Missed Appointments: Harness real-time appointment availability, online booking, automated reminders and two-way patient communication to reduce no-shows and optimize scheduling.
  • Time-Consuming Billing and Claims Processing: Automate insurance claim submissions, track claim statuses, generate detailed reports and streamline payment reconciliation to simplify billing and boost revenue.
  • Disconnected Patient Communication: Use secure messaging, patient portals, online appointment scheduling and automated reminders to enhance patient engagement and satisfaction.
  • Mismanaged Patient Records and Clinical Data: Manage comprehensive patient charts, customizable templates, e-prescriptions, digital imaging integration and secure storage to streamline clinical documentation and ensure compliance.
  • Complex Practice Performance Tracking and Improvement Identification: Create customizable reports, analytics dashboards and key performance indicators to help dentists make informed decisions and drive practice growth.

Cost Of Ownership

Frequently asked questions regarding DentiMax pricing include:

Q: What are the various pricing plans offered by DentiMax, and how do they differ?
A: DentiMax offers both cloud-based and on-premise solutions with monthly subscription plans. The In-Office plan starts at $169/month, while the Ultimate plan, with more features, costs $328/month. Cloud-based plans range from $299/month to $669/month, accommodating varying practice needs and budgets.

Q: Are there any additional fees or costs beyond the monthly subscription?
A: While the monthly subscription covers core features, certain add-ons like text messaging, patient portal access and e-claims incur additional fees. Hardware costs for on-premise installations and training fees for new users may also apply.

Q: Does DentiMax offer any discounts or promotions for new users?
A: Yes, DentiMax often runs promotional offers for new users, such as discounts on monthly subscriptions or free trials. Contact their sales team for the latest deals and pricing information.

Limitations

Notable limitations of DentiMax include:

  • Limited options for creating tailored reports.
  • Lacks integrations with some popular third-party software.
  • Limited features in the mobile app compared to the desktop version.
  • Few options to personalize the user interface.

Suite Support

Support hours are 7 a.m. to 5 p.m. MST, Monday through Friday. Support holidays are on New Year's Day, Labor Day, Memorial Day, Thanksgiving Day, The Fourth of July and Christmas Day.

mail_outlineEmail: [email protected].
phonePhone: (800) 704-8494.
schoolTraining: Receive training through in-office or online modes for a price — $99/hour or $297/four hours for online training and $2,999 for a five-step complete training program including online, remote and in-office training as well as periodical follow-ups and performance monitoring. Free training videos and tutorials are also available on the vendor’s website.
local_offerTickets: Not specified.

FAQ

Frequently asked questions regarding DentiMax include:

Q: Is DentiMax easy to use for staff with varying levels of tech experience?
A: DentiMax boasts a user-friendly interface and offers extensive training resources. However, some users report a slight learning curve, particularly for complex features. Overall, it's considered suitable for staff with basic computer skills.

Q: How does DentiMax compare to other popular dental practice management software?
A: DentiMax stands out for its affordability and ease of use. However, competitors like Dentrix offer more robust reporting and customization options, while Open Dental boasts a completely open-source model. Choosing the best software depends on individual needs and priorities.

Q: Does DentiMax integrate with my existing dental equipment and software?
A: DentiMax offers integrations with various imaging systems, EHRs and payment processors. However, compatibility can vary depending on specific models and versions. It's crucial to confirm compatibility with your existing equipment before committing.

Q: How secure is DentiMax in protecting patient data?
A: DentiMax prioritizes data security with features like encryption, access controls and regular backups. They comply with HIPAA regulations and industry best practices. However, it's essential to remember that cybersecurity is an ongoing responsibility, and user practices also play a crucial role.

Q: Does DentiMax offer ongoing support and updates?
A: DentiMax provides various support options, including phone, email and online resources. They also release regular software updates with new features and bug fixes. The level of support varies depending on the chosen plan, so careful consideration is necessary.
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