Running a hospital and maintaining the infrastructure are costly affairs. It’s unimaginable without comprehensive CMMS software. Some CMMS healthcare solutions cater to the unique needs of specialty health care providers, and others offer modules that can adapt to your hospital or practice. Here are our top-rated CMMS healthcare products.

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What This Article Covers

• Best CMMS Healthcare Solutions
  • UpKeep
  • Fiix
  • Fracttal
  • Limble CMMS
  • ServiceChannel
• Importance of CMMS in Health Care
• Next Steps

Best CMMS Healthcare Solutions

Our analysts carefully analyzed hundreds of CMMS platforms to determine which best suited the health care industry. Here are their top five solutions.

UpKeep

UpKeep is a mobile-based asset and maintenance solution. This integrated system is suitable for companies of all sizes and types. Maintenance and facility managers can use it to manage work orders, schedule preventive maintenance and monitor their assets. It helps prevent unplanned downtime and extends asset life spans.

Track and manage assets with Upkeep’s asset management feature. Source

Highest Rated Modules According to Our Data

• Work Order Management — 100
• Maintenance Request Management — 96
• Mobile CMMS — 93
• Asset Tracking — 91
• Purchase Order Management — 85

Top Benefits

• Enhance Accountability: Maintain detailed records of asset usage, facility occupancy and lockout-tagout actions for improved accountability and audit compliance.
• Minimize Downtime: Log downtime incidents and associate them with asset work order history to proactively address maintenance needs and prevent unexpected downtime.
• Reduce Manual Tasks: Automate work assignments based on location or asset type. Set up inventory management for automated spare parts reordering, reducing manual workload.
• Promote Branding: Offer clients an online request portal with customizable branding, streamlining their experience while promoting your organization’s identity.
• Improve Asset Life Span Predictions: Analyze depreciation and downtime data to assess asset life spans accurately and make informed decisions about repairing, selling or replacing equipment.

Primary Features

• Maintenance Management: Create and manage work orders with customizable checklists and schedule preventive maintenance tasks in advance.
• Reporting: Generate comprehensive reports on asset maintenance, technician efficiency and work order completion rates to gain facility-wide insights.
• Work Order Management: Set up role-based access for different users to create work orders through the customer portal or mobile app and track their progress.
• Enterprise Asset Management: Monitor asset performance and access a 360-degree view of asset life cycles, repair costs and asset information.
• Mobile App: Empower technicians with in-app messaging and on-the-go work order updates. Provide access to asset profiles and checklists, including photo attachments, for on-site issue documentation.

Limitations

• Difficult to export and import data.
• Cards aren’t visible after the work order is closed.
• Tasks are only visible to the assigned person and not team members.

Features Not Fully Supported According to Our Data

• Automatic Downtime Update — Not Supported
• AI-based Parts Forecasting — Not Supported
• Incident Management — Not Supported
• Spare Parts List View — Supported With Workarounds
• Auto-Create Corrective Work Orders — Not Supported

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Fiix

Facility managers can use Fiix to fulfill work orders, manage assets and improve performance. Users can view their maintenance schedules, enhance workflows, track progress and communicate more efficiently.

Customizable dashboards and extensive reporting give key decision-makers visibility into the business, allowing them to make data-driven asset decisions.

Manage complete maintenance data under one dashboard using Fiix. Source

Highest Rated Modules According to Our Data

• Mobile CMMS — 91
• Preventive and Predictive Maintenance — 87
• Purchase Order Management — 85
• Inventory Management — 86
• Maintenance Request Management — 85

Top Benefits

• Organize Assets: Create asset hierarchies, custom categories and groupings to efficiently manage asset information.
• Centralize Data: Maintain detailed records of all assets in a centralized repository with QR codes for easy tracking and accessibility.
• Streamline Workflows: Assign work orders to relevant maintenance staff and monitor progress for faster completion.
• Minimize Downtime: Use preventive maintenance and asset tracking capabilities to reduce downtime and identify key performance indicators (KPIs) and failure codes for issue recognition.
• Avoid Asset Failures: Create nested preventive maintenance schedules and follow detailed plans to avoid asset failures.

Primary Features

• Multi-Site Management: Facilitate real-time coordination across multiple sites with different time zones, languages and currencies.
• Failure Codes: Use pre-loaded common failure codes to enhance workflows and resolve issues efficiently.
• Spare Parts Management: Organize spare parts and materials inventory in a centralized database, set low-stock alerts, and automate reordering.
• Search Tool: Easily search the asset repository using nameplate information and other identifying details.
• Multi-Asset Functionality: Customize asset categories, establish SOPs for related assets and create single work orders for multiple assets.

Limitations

• Complex to understand, providing non-essential or limited information.
• Difficult to navigate and make changes in the initial stages.
• Can’t send emails to multiple users.

Features Not Fully Supported According to Our Data

• Offline Meter Readings Capture — Not Supported
• Automatic Downtime Update — Not Supported
• Depreciation Tracking — Not Supported
• Interactive Plans and Mapping — Not Supported
• Embedded External Content — Not Supported

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Fracttal

Fracttal is an innovative CMMS solution that harnesses IoT technology to measure environmental quality, provide real-time asset status updates and generate precise reports by seamlessly integrating with your maintenance program.

With remote accessibility from any device, it facilitates maintenance management from the field. Fracttal offers three distinct solutions for asset management, condition monitoring and fleet management.

Manage work orders, view dashboards and monitor reports with Fracttal’s mobile app. Source

Highest Rated Modules According to Our Data

• Work Order Management — 90
• Mobile CMMS — 89
• Purchase Order Management — 85
• Inventory Management — 83
• Maintenance Request Management — 81

Top Benefits

• Streamline Work Orders: Streamline work order processes and enhance collaboration among maintenance teams. Create, assign and track work orders, ensuring efficient task allocation, progress monitoring and completion.
• Improve Accessibility: Field technicians can view and update work orders, access asset information and communicate with the team on the mobile app, improving productivity and responsiveness from the field.
• Derive Valuable Insights: Generate comprehensive reports on asset performance, maintenance activities, costs and more, allowing you to identify trends, optimize processes and improve overall efficiency.
• Optimize Stock Levels: Gain better control over your inventory and optimize stock levels. Track spare parts and materials, set up reordering thresholds and receive notifications when inventory levels are low, ensuring uninterrupted maintenance operations.

Primary Features

• Asset Management: Effortlessly store and organize comprehensive asset data, including history, vendor details, documentation and more. Seamlessly import asset information from CSV or Excel files, customize asset hierarchy, and replicate records for new equipment.
• Facility Management: Efficiently manage information related to multiple facilities, such as codes, depreciation, parts and documentation, all in one centralized system.
• Maintenance Calendar: Gain a comprehensive view of upcoming work and planned maintenance tasks, allowing you to effectively group, prioritize and manage your workload.
• Work Order Management: Effectively manage work orders through an intuitive kanban layout, enabling you to easily track, prioritize and close work orders.

Limitations

• Steep learning curve.
• Limited integration options.

Features Not Fully Supported According to Our Data

• Automatic Downtime Update — Not Supported
• AI-Based Parts Forecasting — Not Supported
• Maintenance Request Form — Not Supported
• LOTO History — Not Supported

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Limble CMMS

Limble CMMS is a user-friendly platform that assists with maintenance management, inventory management, vendor management, IoT interfaces, work order management, asset management and other processes. It’s perfect for small to medium-sized companies.

Track cost of operation in Limble CMMS to avoid overspending. Source

Highest Rated Modules According to Our Data

• Work Order Management — 90
• Mobile CMMS — 89
• Purchase Order Management — 85
• Inventory Management — 83
• Maintenance Request Management — 81

Top Benefits

• Reduce Downtime: Speed up repairs by identifying asset faults and their root causes by logging, assigning and reporting problems to technicians.
• Drive Data-Based Planning: Use customized and industry-standard KPI tracking to generate reports on assets, metrics and personnel performance, allowing for specific preventive maintenance programs based on real-time operational data.
• Empower Maintenance Teams: Manage correspondence, work orders and preventive maintenance plans in a user-friendly interface. Gain real-time, actionable insights for proactive repairs and stay updated on critical asset information.
• Enhance Workflows: Improve productivity with digitized work orders, centralized ticket management and automatic data synchronization across the system, streamlining workflows.
• Automate Data Organization: Receive work orders based on priority and technician assignment, ensuring prompt completion. Maintain visual asset histories by attaching photos to work orders.

Primary Features

• Work Order Management: Organize and track work orders in a centralized database with an intuitive calendar interface and accessible from any device to manage upcoming tasks.
• Reporting: Set up custom dashboards for insight into operations and your health care organization’s performance. Track custom KPIs distributed via email.
• Inventory Management: Monitor stock levels through receiving and shipping records, set notifications for low inventory thresholds, and attach parts to work orders for efficient stock management.
• Asset Management: Maintain logs, asset profiles, a searchable database, and hierarchies with IoT sensors and QR code scanning for real-time reports on asset information.
• Mobile App: Improve communication and streamline the maintenance workflows with native Android and iOS apps, featuring speech-to-text, work order logs, push notifications and asset search capabilities for field technicians.

Limitations

• Limited capabilities on the mobile app compared to the site.
• No text descriptions with alerts and notifications.
• Missing stock withdrawal/return per work order.

Features Not Fully Supported According to Our Data

• Automatic Downtime Update — Not Supported
• Depreciation Tracking — Not Supported
• AI-Based Parts Forecasting — Not Supported
• Maintenance Request Approval — Not Supported
• User Collaboration in Mobile App — Not Supported

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ServiceChannel

ServiceChannel is a software that operates on both web and mobile platforms, providing the capability to manage processes and payments, discover contractors, monitor work orders, decrease expenses, ensure compliance, receive timely alerts, and access real-time information.

Its features include service automation, reporting, preventive maintenance, energy management and site management.

Create and customize audit trails with notes and photos on the go using ServiceChannel’s mobile app. Source

Highest Rated Modules According to Our Data

• Purchase Order Management — 98
• Maintenance Request Management — 95
• Asset Tracking — 88
• Work Order Management — 85
• Inventory Management — 80

Top Benefits

• Increase Revenue: Increase ROI by streamlining work order management, scheduling timely preventive maintenance activities and reducing asset downtime.
• Centralize Asset Management: Maintain a comprehensive database of assets, including details, maintenance history and documentation, enabling streamlined asset tracking and maintenance.
• Streamline Contractor Management: Handle all contractor interactions, including composing, sending, tracking and logging, directly within the system to ensure seamless communication and reduce the risk of lost emails.
• Automate Preventive Maintenance Planning: Schedule and automate preventive maintenance activities to reduce equipment breakdowns and improve asset life spans.

Primary Features

• Contractor Management: Simplify sourcing and vetting contractors with a commercial contractor directory. Verify credentials and insurance for compliance. Measure contractor performance and cost using detailed metrics and scorecards.
• Service Automation: Streamline business operations by automating events, tasks, processes and functions. Gain multidimensional visibility into operations and improve service efficiency.
• Financial Management: Take control of financial planning, budgeting, forecasting and asset life cycle management directly within the interface.
• Work Order Management: Effortlessly create, assign, monitor and complete work orders and maintenance requests.
• Asset and Energy Management: Track real-time asset data, maintenance histories, costs, installation dates, warranties and failure reports in a centralized view. Plan and execute preventative maintenance to minimize asset downtime.

Limitations

• No notifications for assets needed or outstanding.
• Missing website features in mobile interface.
• Slow responses from customer service.

Features Not Fully Supported According to Our Data

• Automatic Downtime Update — Not Supported
• AI-Based Parts Forecasting — Not Supported
• Speech-to-Text Dictation — Not Supported
• Inventory Valuation Methods — Not Supported
• Auto-Create Corrective Work Orders — Not Supported

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Importance of CMMS in Health Care

The various CMMS features and functionalities make it an excellent choice for health care. Health care CMMS solutions come in handy for a number of reasons.

Equipment Maintenance

In health care, the proper functioning of medical equipment is crucial for patient care and safety. CMMS plays a significant role by helping you ensure that all medical equipment is well-maintained through proactive maintenance scheduling and preventive maintenance planning.

By adhering to a regular maintenance routine, health care facilities can minimize unexpected breakdowns and equipment failures, reducing disruptions in patient care and treatment processes. This, in turn, boosts the reliability and availability of medical equipment, enabling health care providers to deliver quality care with confidence.

Compliance and Regulations

Health care facilities are subject to stringent regulatory standards to ensure patient safety and operational efficiency. CMMS aids in maintaining compliance by organizing and tracking maintenance records, certification and safety inspections.

It provides a centralized repository for all required documentation, making it easier for health care administrators to demonstrate compliance during audits and inspections. This ensures that the facility adheres to industry regulations, reduces the risk of non-compliance penalties, and maintains a safe environment for patients and staff.

Cost Management

In health care, managing operational costs is critical to financial sustainability. CMMS plays a vital role in cost management by reducing unexpected equipment breakdowns and associated repair expenses.

By implementing preventive maintenance practices, health care facilities can extend the life span of medical equipment, reducing the need for frequent replacements and new purchases. Moreover, CMMS facilitates efficient inventory management, helping you optimize stock levels for spare parts and supplies, which can lead to significant cost savings.

Workflow Optimization

Efficient workflows are essential for seamless operations within health care facilities. CMMS streamlines work order management and task assignments, making it easier for maintenance staff to prioritize and address issues promptly.

Improved communication and coordination among staff members lead to faster response times and quicker resolution of maintenance tasks. As a result, health care providers can focus on patient care without unnecessary delays caused by equipment malfunctions or maintenance backlogs.

Patient Safety

Patient safety is paramount in health care, and reliable medical equipment is critical to ensuring positive patient outcomes. CMMS helps maintain the reliability and accuracy of medical devices through regular maintenance, reducing the risk of equipment-related errors and malfunctions.

By preventing potential safety hazards, CMMS contributes to the overall safety and well-being of patients, instilling confidence in both patients and health care providers.

Information and Data

CMMS generates valuable data and analytics related to equipment performance, maintenance trends and resource use. This data-driven approach empowers health care administrators to make informed decisions about equipment maintenance and resource allocation.

By analyzing maintenance data, administrators can identify patterns, predict potential issues and implement proactive measures to optimize equipment performance and usage. This leads to more efficient resource allocation and better strategic planning for your health care facility.

Asset Life Cycle Management

Medical equipment is a significant investment for health care facilities. CMMS supports comprehensive asset life cycle management, tracking the entire life cycle of each asset from acquisition to retirement.

By closely monitoring asset performance and usage patterns, health care facilities can make well-informed decisions about equipment replacements or upgrades. This proactive approach maximizes the value of assets and ensures you’re able to replace equipment at the optimal time to minimize operational disruptions and avoid unexpected failures.

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Next Steps

No solution is perfect for every organization, but this list should give you a good jumping-off point in your CMMS healthcare software search. The difference between a hospital or practice that doesn’t use maintenance software and one that does is significant. Put the functionality of your facility first and consider implementing a CMMS today.

If you’re ready to start comparing these and other top solutions available on the market, head over to our free comparison report. It’ll help you evaluate systems side by side so you can find one that meets your specific requirements.

What CMMS system does your health care facility use? Let us know in the comments!