Worksuite vs Unifocus

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Our analysts compared Worksuite vs Unifocus based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Unifocus Software Tool

Product Basics

Worksuite (formerly Shortlist.co) is a cloud-based software that allows businesses to find, onboard, delegate, assess and finance external employees, including freelancers and network operators, from all over the world. It offers an end-to-end life cycle service with a UI that streamlines the management of external workers. Performance tracking, vendor management, project assignments, freelancer tracking, workforce intelligence, service procurement and payments automation are just a few of its attributes.

It provides a robust tool for customizing, optimizing and automating onboarding while tracking contractors, candidates and prospects. It manages and controls resources in real time, depending on employee availability, talent and task status. Also, it aids in payment process automation by providing tax return, invoice handling and reporting attributes.
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Unifocus equips businesses with tools to optimize personnel scheduling, timekeeping, and workforce analytics. Its core strength lies in simplifying complex tasks like demand forecasting, automated shift creation, and real-time staff tracking. This makes it ideal for companies juggling dynamic workloads in hospitality, retail, healthcare, and similar service-oriented sectors. Key benefits include boosted employee satisfaction through flexible scheduling options, reduced labor costs via optimized staff allocation, and improved customer service due to better staffing alignment with peak demand. Popular features encompass mobile apps for employee self-service, intuitive interfaces for managers, and comprehensive reporting dashboards for data-driven decision-making. Compared to some user experiences in the broader Workforce Management landscape, Unifocus shines in its user-friendliness and focus on employee engagement. However, its pricing structure, typically based on per-user subscriptions, might be less cost-effective for smaller businesses compared to competitor models with tiered pricing or transaction fees. Ultimately, Unifocus excels at streamlining workforce management for service-driven businesses, prioritizing employee experience and data-driven optimization. Consider its user-friendly interface, employee engagement features, and pricing structure when evaluating its fit for your specific needs.

Pros
  • User-friendly interface
  • Mobile apps for employees
  • Flexible scheduling options
  • Automated shift creation
  • Comprehensive reporting
Cons
  • Per-user pricing model
  • Occasional app glitches
  • Limited customization
  • No payroll integration
  • Training for complex features
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$45 Monthly
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$4/Employee, Monthly
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Product Assistance

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Knowledge Base
24/7 Live Support
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Product Insights

  • Streamline Communication: Communicate with applicants directly with text messages to improve progress through better accessibility. 
  • Ensure Flexibility: Process onboarding and payroll faster by customizing workflows according to unique internal policy and screening mechanisms. 
  • Enable End-To-End Automation: Provide fully automated services to streamline everything from payment to offboarding operations. 
  • Manage Real-Time Availability: Improve recruitment decision-making by using real-time broadcasting mechanisms. Instantly view which applicant is available and which applicant isn’t. 
  • Facilitate Creative Searches: Search for creatives based on location, talents, expertise and work history using sourcing tools. 
  • Centralize Employee Data: Merge payroll and other hiring information into a shared location and receive all personnel-related data directly from a single designated channel. 
  • Simplify Hiring: Assist in onboarding professionals by constructing tailor-made hiring pipelines. Keep track of all applicants at every step of the onboarding process and select the most suitable ones with an AI-based talent matching tool. 
  • Offer Payment Mobility: Onboard and pay freelancers from over 180 countries in a matter of minutes. 
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  • Minimize Manual Processes: Allow managers to choose all the required information to optimize workflows via a personal assistant. Get automated workforce rules, alerts digitizing labor management processes and surveys to increase operational accuracy. Limit the need for physical supplies and manual data entry to save administrative time. 
  • Navigate Labor Crisis: Use the ShiftGenius tool to augment the scheduling experience. Enable on-demand pay, perform cross-utilizations and budget adjustments, and retain more workers by effectively managing labor processes and increasing employee satisfaction. 
  • Automate Workforce Rules: Schedule staff, streamline workplace rules, assign tasks and send task communication automatically with a comprehensive set of labor management tools. 
  • Streamline Operations: Speed up business operations with real-time alerts and task reminders. Encourage employees to remain up to date with relevant management data. 
  • Simplify Tracking and Reporting: Streamline employee tracking and reporting processes. Stay on top by leveraging actionable insights from reports. 
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  • Onboarding: Offer an automated and streamlined onboarding cycle for new hires. Leverage customized business logic, real-time analytics on onboarding and tailored templates for routing different approvals, personalized notifications, background screening, requested documentation and digitally signed paperwork. 
    • Custom Workflows: Streamline principal operational duties, like accessing multiple approvals, running background checks and sending notifications to particular applicants, allowing management to focus on essential issues. 
    • Rules and Business Logic: Handle repeatable business requirements to automate decision-making using sophisticated, custom-made rules and application logic. 
    • System of Record: Employ keyword boolean searchers to access the enormous talent database, including resumes, employee documents and notes, such as PDF files. 
    • Insights: Access data-driven insights related to every area of the onboarding process and make superior business decisions. 
  • Freelancer Management: Internally or publicly view groups and employee catalogs. Create employee groups and track employee profiles, productivity and hours spent. 
    • Group and Catalog: Organize and categorize employees according to their abilities, expertise and location. Create groups to connect coworkers. 
    • Profiles: Keep track of all activities, payments, document submission and interaction with a comprehensive worker profile tracking tool. 
    • Engagement Tracking: Get a detailed picture of which employee is working on what, right down to the particular project, in real time. 
    • Time Tracking: Keep track of milestones and budgets, construct SOWs, and manage talent matching by leveraging AI technology. 
  • Payments Automation: Cut down on hours spent by automating payroll processes for contractors and freelancers. Include employee emails, generate in-depth reports, track timesheets, store invoices and collect W-9/tax documents with an intuitive dashboard. 
    • Invoice Management: Monitor invoices systematically using a single dashboard. Oversee budgets, approvals, purchase orders and cost codes. 
    • Reports: Access detailed reports, leveraging a BI dashboard on freelancers’ spending segmented by sector, cost code and locality. Obtain all payment-related information by email or directly download them in XLSX and CSV formats. 
    • SOW and Services Procurement: Generate and handle sourcing events utilizing intuitive eRFx tools. Create and manage freelance contracts efficiently, leveraging an intuitive interface. 
  • Workforce Intelligence: Provide complete visibility of various metrics to control work and provide insight for better business planning. Connect data in a centralized place and provide data transparency via an intuitive analytic tool. Understand internal policies and essential laws better through real-time information. 
    • Compliance Reports: Leverage complete datasets to reduce business risk. Get a detailed perspective of onboarding activities and spot major compliance factors. Enhance contractor engagement and take account of corporate policies and applicable legislation. 
    • Budget and Financial Dashboards: Take advantage of key indicators like cost-per-hire and labor pay for more efficient business operation. Identify the most costly service categories, reasonable geographic regions or the best worker category for a particular project. Use valuable data to estimate budgets and assess tax exposure. 
    • Resourcing Metrics: Get a holistic picture of employees and workforce engagements with resourcing metrics. Highlight active requisitions based on service requirement, evaluate freelancer traits, like duration and diversity, and monitor project staffing imbalances. 
    • Time-Based Intelligence: Meet hiring goals with a comprehensive time-to-hire tracker. Discover requisition-related breakdowns with relevant analytics and variables. Compare real-time data to historical values seamlessly for better progress. 
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  • Labor Management: Support multiple labor management functions seamlessly. Manage an inclusive system to balance labor laws and workforce availability with demand forecasts and other operational variables for consistent business functions. Utilize an AI-driven, automated scheduling tool to ensure staffing hours align with labor budgets and industry standards. Deliver scheduling information and enhance schedule planning. 
  • Time and Attendance: Assist managers with multiple time and attendance monitoring methods, like logging hours worked and overtime details. Keep workers organized and adhere to labor and union compliance rules with robust time clock technology. Remain compliant with automated mobile punches, integrated time clocks and paperless attendance management technologies. 
  • Staff Surveys: Guide employees through real-time, actionable insights and feedback via STAFFScope pulse surveys that populate data-driven plans, guides, comparisons and statistics to assist in attracting qualified staff. 
  • Consulting Services: Extend labor-management capabilities by connecting with experts who can help navigate the complexities of changing labor markets and ensure holistic employee engagement. 
  • Operations Management: Enable employees to deliver better service with a comprehensive productivity ensemble tool that determines the best employees for individual requests. Delegate relevant tasks at the right moment while assisting the entire team with engagement and providing recommendations. 
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Product Ranking

#61

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Workforce Management Software

#87

among all
Workforce Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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AI-based Capabilities Dashboard And Reporting Employee Engagement And Collaboration Employee Scheduling Leave And Absence Management Mobile Capabilities Platform Capabilities And Compliances Time And Attendance Management Workforce Planning And Management 43 71 73 75 63 96 67 51 64 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 53 reviews
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90%
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Worksuite has a 'excellent' User Satisfaction Rating of 90% when considering 53 user reviews from 1 recognized software review sites.

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4.51 (53)
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Awards

Worksuite stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Scheduling Flexibility: Easily create and manage employee schedules with drag-and-drop functionality, accommodating shift swaps and time-off requests.
Labor Cost Control: Track labor costs in real-time, compare scheduled versus actual hours, and receive alerts for potential overtime to optimize staffing and prevent unnecessary expenses.
Compliance Assurance: Ensure adherence to labor laws and regulations with built-in compliance features, including break management and overtime calculations, minimizing compliance risks.
Employee Engagement: Empower employees with self-service options to view schedules, request time off, and swap shifts, fostering a sense of ownership and control over their work-life balance.
Communication Streamlining: Communicate schedule updates and important announcements directly to employees through the platform, keeping everyone informed and reducing miscommunication.
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Enhanced scheduling efficiency: Automates forecasting and schedule creation, reducing time spent on manual tasks and optimizing staffing levels based on demand.
Improved labor cost control: Provides insights into labor costs and identifies opportunities for savings through schedule optimization and overtime reduction.
Streamlined time and attendance: Simplifies time tracking, attendance management, and payroll processing with accurate data and automated workflows.
Enhanced employee engagement: Empowers employees with self-service options like mobile scheduling access, shift bidding, and time-off requests, fostering greater ownership and flexibility.
Robust compliance support: Helps ensure adherence to labor laws and regulations with built-in compliance features, reducing the risk of penalties and ensuring fair treatment.
Actionable insights and reporting: Offers real-time and historical data on labor costs, productivity, and schedule adherence, guiding data-driven decisions to improve workforce performance.
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Limited Customization: Worksuite's scheduling features may not be flexible enough to accommodate the complex staffing needs of some businesses, especially those with variable shift patterns or unique labor regulations.
Mobile App Functionality: The mobile app has received some criticism for occasional glitches and a lack of certain features available on the desktop version, which can hinder on-the-go workforce management.
Integrations: While Worksuite offers integrations with some payroll and HR systems, it may not have a comprehensive selection compared to other workforce management solutions, potentially requiring manual data transfer for certain businesses.
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Initial setup and configuration can be complex: Implementing Unifocus can require significant upfront investment in time and resources for customization and integration with existing systems.
Steeper learning curve for some users: While Unifocus offers a user-friendly interface, some features and functionalities may require training for less tech-savvy users.
Limited customization options for certain workflows: Unifocus may not offer the level of customization needed for highly specialized or niche workforce management requirements.
Integration challenges with older systems: Integrating Unifocus with older HR or payroll systems may require additional development or workarounds.
Potentially higher costs for larger enterprises: While Unifocus offers flexible pricing, the cost for larger organizations with complex needs can be significant.
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Worksuite generally receives positive feedback, with users highlighting its scheduling and time tracking features as major strengths. The platform's ability to streamline employee scheduling, track work hours, and manage payroll efficiently is a significant draw for businesses. Users appreciate the intuitive interface and comprehensive reporting tools, which provide valuable insights into workforce productivity and labor costs. However, some users note that Worksuite's mobile app functionality could be improved, particularly in terms of its user interface and feature set. In comparison to competitors like Deputy and When I Work, Worksuite is often praised for its affordability and ease of use, making it a suitable choice for small and medium-sized businesses. While it may not offer the same level of advanced features as some of its pricier counterparts, Worksuite's core functionalities effectively address the essential workforce management needs of many organizations. Overall, Worksuite appears to be a good fit for businesses seeking a user-friendly and cost-effective solution for managing their workforce. Its scheduling, time tracking, and payroll features are well-regarded, and its intuitive interface makes it accessible to users with varying levels of technical expertise. However, businesses with complex workforce management requirements or those that prioritize mobile app functionality may want to explore alternative options.

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Users praise Unifocus for its efficiency boost, especially in scheduling. One reviewer gushed, "It went from a five-hour manual process to a 15-minute automated schedule!" This translates to cost savings and improved employee engagement, as another user highlighted, "Employees love the self-service features and flexible scheduling options. Morale is definitely higher." However, some users found the initial setup daunting, with one cautioning, "Be prepared to invest time and resources in customization and integration." Others mentioned a learning curve for some features, suggesting "more intuitive navigation and better training resources" could be helpful. Compared to competitors, Unifocus shines in compliance support. One user contrasted, "Unifocus's built-in compliance tools are a lifesaver compared to the manual tracking nightmare with our old system." This reduces compliance risks and ensures fair treatment of employees, a crucial factor for many businesses. Overall, Unifocus seems to be a powerful tool for optimizing workforce management, but implementation and user training deserve careful consideration. Its strength in compliance makes it stand out, while addressing initial setup complexity and user experience nuances could further solidify its position as a leading choice.

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