Home > Workforce Management Software > Worksuite > Worksuite vs Synerion

Worksuite vs Synerion

Last Updated: November 18th, 2024

Our analysts compared Worksuite vs Synerion based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Worksuite (formerly Shortlist.co) is a cloud-based software that allows businesses to find, onboard, delegate, assess and finance external employees, including freelancers and network operators, from all over the world. It offers an end-to-end life cycle service with a UI that streamlines the management of external workers. Performance tracking, vendor management, project assignments, freelancer tracking, workforce intelligence, service procurement and payments automation are just a few of its attributes.

It provides a robust tool for customizing, optimizing and automating onboarding while tracking contractors, candidates and prospects. It manages and controls resources in real time, depending on employee availability, talent and task status. Also, it aids in payment process automation by providing tax return, invoice handling and reporting attributes.

Synerion streamlines workforce management through automated scheduling, time tracking, and employee self-service tools. Ideal for mid-sized to large organizations across various industries, it simplifies operations, reduces costs, and boosts employee engagement. Popular features include mobile time clock access, real-time data insights, and advanced forecasting for optimal staffing. User reviews praise its intuitive interface, customization options, and seamless integration with payroll systems. Pricing varies based on modules chosen and number of users, typically falling within a mid-range bracket with per-user, monthly subscription fees. Compared to similar products, Synerion emphasizes user-friendliness and flexibility, making it a strong contender for businesses seeking a comprehensive and adaptable workforce management solution.

Pros

User-friendly interface
Comprehensive features
Flexible customization
Seamless integrations
Mobile accessibility

Cons

Some setup complexity
Occasional reporting glitches
Limited native analytics
Cost for advanced modules
Training for complex features

$45 Monthly

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Tailored to your specific needs

$2/User, Monthly

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Tailored to your specific needs

Small

Medium

Large

Small

Medium

Large

Windows

Mac

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Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Product Assistance

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

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Phone

Chat

FAQ

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Knowledge Base

24/7 Live Support

Phone

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Product Insights

Streamline Communication: Communicate with applicants directly with text messages to improve progress through better accessibility.
Ensure Flexibility: Process onboarding and payroll faster by customizing workflows according to unique internal policy and screening mechanisms.
Enable End-To-End Automation: Provide fully automated services to streamline everything from payment to offboarding operations.
Manage Real-Time Availability: Improve recruitment decision-making by using real-time broadcasting mechanisms. Instantly view which applicant is available and which applicant isn’t.
Facilitate Creative Searches: Search for creatives based on location, talents, expertise and work history using sourcing tools.
Centralize Employee Data: Merge payroll and other hiring information into a shared location and receive all personnel-related data directly from a single designated channel.
Simplify Hiring: Assist in onboarding professionals by constructing tailor-made hiring pipelines. Keep track of all applicants at every step of the onboarding process and select the most suitable ones with an AI-based talent matching tool.
Offer Payment Mobility: Onboard and pay freelancers from over 180 countries in a matter of minutes.

Boosted Efficiency: Ditch the manual work and embrace automation. Synerion streamlines scheduling, time tracking, and communication, freeing up your time and resources for what truly matters.
Cost Savings Unearthed: Optimize your workforce, make smarter staffing decisions, and minimize unnecessary expenses. Synerion helps you control payroll, reduce overtime, and keep your budget on track.
Compliance Confidence: Stay ahead of regulations with built-in compliance features. Accurate timekeeping and adherence to labor laws ensure peace of mind and avoid costly penalties.
Happy and Engaged Employees: Empower your team with self-service tools and flexible schedules. Synerion fosters a sense of control and ownership, leading to increased satisfaction and productivity.
Data-Driven Decisions: Make informed choices based on real-time insights. Synerion's robust reporting and analytics give you the power to understand your workforce, identify trends, and optimize performance.
Adaptable to Your Growth: As your business evolves, so does your workforce management needs. Synerion's modular design and flexible configurations allow you to scale and customize the solution to meet your unique requirements.
Seamless Teamwork: Break down communication barriers and foster collaboration. Synerion connects teams through centralized scheduling, real-time updates, and task management tools, ensuring everyone is on the same page.
Competitive Edge Secured: A well-managed workforce is your secret weapon. Synerion helps you deliver consistent service, optimize operations, and exceed customer expectations, giving you a competitive advantage in the market.
Reduced Absenteeism and Overtime: Plan ahead and avoid unplanned chaos. Synerion's intelligent forecasting and scheduling tools help you manage workload effectively, minimizing absenteeism and unnecessary overtime.
Peace of Mind Guaranteed: Rest easy knowing your workforce management is in good hands. Synerion's secure platform, reliable features, and accurate data give you the confidence to focus on what matters most.

Onboarding: Offer an automated and streamlined onboarding cycle for new hires. Leverage customized business logic, real-time analytics on onboarding and tailored templates for routing different approvals, personalized notifications, background screening, requested documentation and digitally signed paperwork.

Custom Workflows: Streamline principal operational duties, like accessing multiple approvals, running background checks and sending notifications to particular applicants, allowing management to focus on essential issues.
Rules and Business Logic: Handle repeatable business requirements to automate decision-making using sophisticated, custom-made rules and application logic.
System of Record: Employ keyword boolean searchers to access the enormous talent database, including resumes, employee documents and notes, such as PDF files.
Insights: Access data-driven insights related to every area of the onboarding process and make superior business decisions.

Freelancer Management: Internally or publicly view groups and employee catalogs. Create employee groups and track employee profiles, productivity and hours spent.

Group and Catalog: Organize and categorize employees according to their abilities, expertise and location. Create groups to connect coworkers.
Profiles: Keep track of all activities, payments, document submission and interaction with a comprehensive worker profile tracking tool.
Engagement Tracking: Get a detailed picture of which employee is working on what, right down to the particular project, in real time.
Time Tracking: Keep track of milestones and budgets, construct SOWs, and manage talent matching by leveraging AI technology.

Payments Automation: Cut down on hours spent by automating payroll processes for contractors and freelancers. Include employee emails, generate in-depth reports, track timesheets, store invoices and collect W-9/tax documents with an intuitive dashboard.

Invoice Management: Monitor invoices systematically using a single dashboard. Oversee budgets, approvals, purchase orders and cost codes.
Reports: Access detailed reports, leveraging a BI dashboard on freelancers’ spending segmented by sector, cost code and locality. Obtain all payment-related information by email or directly download them in XLSX and CSV formats.
SOW and Services Procurement: Generate and handle sourcing events utilizing intuitive eRFx tools. Create and manage freelance contracts efficiently, leveraging an intuitive interface.

Workforce Intelligence: Provide complete visibility of various metrics to control work and provide insight for better business planning. Connect data in a centralized place and provide data transparency via an intuitive analytic tool. Understand internal policies and essential laws better through real-time information.

Compliance Reports: Leverage complete datasets to reduce business risk. Get a detailed perspective of onboarding activities and spot major compliance factors. Enhance contractor engagement and take account of corporate policies and applicable legislation.
Budget and Financial Dashboards: Take advantage of key indicators like cost-per-hire and labor pay for more efficient business operation. Identify the most costly service categories, reasonable geographic regions or the best worker category for a particular project. Use valuable data to estimate budgets and assess tax exposure.
Resourcing Metrics: Get a holistic picture of employees and workforce engagements with resourcing metrics. Highlight active requisitions based on service requirement, evaluate freelancer traits, like duration and diversity, and monitor project staffing imbalances.
Time-Based Intelligence: Meet hiring goals with a comprehensive time-to-hire tracker. Discover requisition-related breakdowns with relevant analytics and variables. Compare real-time data to historical values seamlessly for better progress.

Time and Attendance Management: Automate timekeeping to streamline manual clock, timesheet and payroll processes, as well as minimize the risk of payroll fraud and improve productivity. It also includes:

Online data collection and management through barcode badges, magnetic stripe cards and biometrics.
Proof of attendance, ensuring adherence to all labor regulations.
Controls for labor costs to minimize errors and the chances of overpaying or underpaying.

Workforce Management: Improves ROI and reduces errors with automated processes. It also supports:

Higher employee engagement through an employee self-service module.
Easy implementation with cloud and on-premise deployments.

Time Clocks: Digital time clocks like biometrics, touch screen and tablet time clocks save time and money while aiding efficient workforce management.
Scheduling: Automate the scheduling process for complex scenarios. Access real-time alerts for changes in the schedule to plan ahead. Also, ensure compliance with labor laws and union regulations.
Absence Management: Automate the absence request process to manage sick days, partial absences, personal leave requests and more. Improve the payout process by accurately tracking leave time.
Labor Costing: Pay employees accurately with different rates for their tasks and reduce non-billable hours. Manage costs and consolidate them using reports for better analysis.
Reporting: Create and track KPIs and metrics using customized reporting, analytics and notifications for improved decision making and performance.
Mobile Access: Access information and update changes anywhere with the mobile solution.

Employees can record attendance, request time off, track leaves and communicate seamlessly with others in the organization.
Managers can communicate with employees, manage time cards, and view and approve time off.

Integrations: Integrate seamlessly with third-party applications like Deluxe, Sage, Okta, Desjardins and QuickBooks.

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#7

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Analyst Rating Summary

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User Sentiment Summary

90%

of users recommend this product

Worksuite has a 'excellent' User Satisfaction Rating of 90% when considering 53 user reviews from 1 recognized software review sites.

96%

of users recommend this product

Synerion has a 'excellent' User Satisfaction Rating of 96% when considering 122 user reviews from 4 recognized software review sites.

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4.8 (2)

4.51 (53)

4.82 (61)

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4.8 (58)

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4.0 (1)

Awards

Synopsis of User Ratings and Reviews

Scheduling Flexibility: Easily create and manage employee schedules with drag-and-drop functionality, accommodating shift swaps and time-off requests.

Labor Cost Control: Track labor costs in real-time, compare scheduled versus actual hours, and receive alerts for potential overtime to optimize staffing and prevent unnecessary expenses.

Compliance Assurance: Ensure adherence to labor laws and regulations with built-in compliance features, including break management and overtime calculations, minimizing compliance risks.

Employee Engagement: Empower employees with self-service options to view schedules, request time off, and swap shifts, fostering a sense of ownership and control over their work-life balance.

Communication Streamlining: Communicate schedule updates and important announcements directly to employees through the platform, keeping everyone informed and reducing miscommunication.

Intuitive: All the users who mention this aspect observe that intuitive capabilities are a key benefit of the product.

User-Friendly: More than 90% of user feedback on this element reports that the product offers a navigable and user-friendly interface.

Scheduling: A robust suite of features supports effective scheduling, according to 75% of users who mention this feature.

Customer Service: All reviews that discuss this aspect suggest that customer service is quick and responsive when it comes to issue resolution.

Limited Customization: Worksuite's scheduling features may not be flexible enough to accommodate the complex staffing needs of some businesses, especially those with variable shift patterns or unique labor regulations.

Mobile App Functionality: The mobile app has received some criticism for occasional glitches and a lack of certain features available on the desktop version, which can hinder on-the-go workforce management.

Integrations: While Worksuite offers integrations with some payroll and HR systems, it may not have a comprehensive selection compared to other workforce management solutions, potentially requiring manual data transfer for certain businesses.

Steeper learning curve: Users report a less intuitive interface and a need for dedicated training to master its features.

Limited mobile app: Key functions like timesheet approvals and shift swapping are missing from the mobile app, restricting on-the-go productivity.

Reporting customization: Creating tailored reports can be challenging due to restrictions in report design and data filtering options.

Customer support responsiveness: Users cite varying response times and occasional delays in resolving technical issues.

Integration challenges: Some users have encountered difficulties integrating Synerion with specific payroll systems or HR platforms, leading to data inconsistencies.

Worksuite generally receives positive feedback, with users highlighting its scheduling and time tracking features as major strengths. The platform's ability to streamline employee scheduling, track work hours, and manage payroll efficiently is a significant draw for businesses. Users appreciate the intuitive interface and comprehensive reporting tools, which provide valuable insights into workforce productivity and labor costs. However, some users note that Worksuite's mobile app functionality could be improved, particularly in terms of its user interface and feature set. In comparison to competitors like Deputy and When I Work, Worksuite is often praised for its affordability and ease of use, making it a suitable choice for small and medium-sized businesses. While it may not offer the same level of advanced features as some of its pricier counterparts, Worksuite's core functionalities effectively address the essential workforce management needs of many organizations. Overall, Worksuite appears to be a good fit for businesses seeking a user-friendly and cost-effective solution for managing their workforce. Its scheduling, time tracking, and payroll features are well-regarded, and its intuitive interface makes it accessible to users with varying levels of technical expertise. However, businesses with complex workforce management requirements or those that prioritize mobile app functionality may want to explore alternative options.

With an interface that is easy to implement, understand and navigate, Synerion automates and streamlines all major workforce management processes, according to user feedback. The product also offers a suite of efficient features for workforce scheduling and reporting to maintain control on labor costs while improving efficiency. Reviews also suggest that all other features offered are intuitive, and on the rare occasions that glitches occur, the customer service team is responsive and well-versed to tackle most issues. Without any notable cons to speak of, the product can be a great pick for companies looking to automate and enhance their workforce management capabilities.

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FAQ

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