Worksuite vs Softworks

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Our analysts compared Worksuite vs Softworks based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Softworks Software Tool

Product Basics

Worksuite (formerly Shortlist.co) is a cloud-based software that allows businesses to find, onboard, delegate, assess and finance external employees, including freelancers and network operators, from all over the world. It offers an end-to-end life cycle service with a UI that streamlines the management of external workers. Performance tracking, vendor management, project assignments, freelancer tracking, workforce intelligence, service procurement and payments automation are just a few of its attributes.

It provides a robust tool for customizing, optimizing and automating onboarding while tracking contractors, candidates and prospects. It manages and controls resources in real time, depending on employee availability, talent and task status. Also, it aids in payment process automation by providing tax return, invoice handling and reporting attributes.
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Softworks aims to improve workforce productivity, enhance profitability and increase operational value. Businesses can keep employees engaged and empowered with self-service modules and support by multi-disciplinary teams. It ensures that workforce plans and productivity align with the organization’s goals.

Its main capabilities include project tracking, absence management, labor scheduling and more.
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$45 Monthly
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Tailored to your specific needs
$29 Monthly
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Tailored to your specific needs
Small
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Large
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Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Streamline Communication: Communicate with applicants directly with text messages to improve progress through better accessibility. 
  • Ensure Flexibility: Process onboarding and payroll faster by customizing workflows according to unique internal policy and screening mechanisms. 
  • Enable End-To-End Automation: Provide fully automated services to streamline everything from payment to offboarding operations. 
  • Manage Real-Time Availability: Improve recruitment decision-making by using real-time broadcasting mechanisms. Instantly view which applicant is available and which applicant isn’t. 
  • Facilitate Creative Searches: Search for creatives based on location, talents, expertise and work history using sourcing tools. 
  • Centralize Employee Data: Merge payroll and other hiring information into a shared location and receive all personnel-related data directly from a single designated channel. 
  • Simplify Hiring: Assist in onboarding professionals by constructing tailor-made hiring pipelines. Keep track of all applicants at every step of the onboarding process and select the most suitable ones with an AI-based talent matching tool. 
  • Offer Payment Mobility: Onboard and pay freelancers from over 180 countries in a matter of minutes. 
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  • Efficient Operations: Automate time and attendance according to rule-based workflows and reduce mundane HR admin tasks. Boost overall efficiency by focusing on crucial tasks. 
  • Cost Control: Minimize extra payroll expenses by identifying hidden costs. Reduces repetitive and unnecessary admin functions to enhance performance. 
  • Reduced Errors: Automated scheduling saves time and minimizes manual scheduling errors. 
  • Diverse Analytics: Access actionable insights with various reports like balance, carer’s leave, violation, target, productivity and more. 
  • Less Admin Work: Allow employees to record their working hours, access schedules and leave balances, along with requesting time off on the fly. 
  • Flexible Working: Empower employees to manage their responsibilities and improve work-life balance with flexible working hours to increase productivity and retention rates. 
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  • Onboarding: Offer an automated and streamlined onboarding cycle for new hires. Leverage customized business logic, real-time analytics on onboarding and tailored templates for routing different approvals, personalized notifications, background screening, requested documentation and digitally signed paperwork. 
    • Custom Workflows: Streamline principal operational duties, like accessing multiple approvals, running background checks and sending notifications to particular applicants, allowing management to focus on essential issues. 
    • Rules and Business Logic: Handle repeatable business requirements to automate decision-making using sophisticated, custom-made rules and application logic. 
    • System of Record: Employ keyword boolean searchers to access the enormous talent database, including resumes, employee documents and notes, such as PDF files. 
    • Insights: Access data-driven insights related to every area of the onboarding process and make superior business decisions. 
  • Freelancer Management: Internally or publicly view groups and employee catalogs. Create employee groups and track employee profiles, productivity and hours spent. 
    • Group and Catalog: Organize and categorize employees according to their abilities, expertise and location. Create groups to connect coworkers. 
    • Profiles: Keep track of all activities, payments, document submission and interaction with a comprehensive worker profile tracking tool. 
    • Engagement Tracking: Get a detailed picture of which employee is working on what, right down to the particular project, in real time. 
    • Time Tracking: Keep track of milestones and budgets, construct SOWs, and manage talent matching by leveraging AI technology. 
  • Payments Automation: Cut down on hours spent by automating payroll processes for contractors and freelancers. Include employee emails, generate in-depth reports, track timesheets, store invoices and collect W-9/tax documents with an intuitive dashboard. 
    • Invoice Management: Monitor invoices systematically using a single dashboard. Oversee budgets, approvals, purchase orders and cost codes. 
    • Reports: Access detailed reports, leveraging a BI dashboard on freelancers’ spending segmented by sector, cost code and locality. Obtain all payment-related information by email or directly download them in XLSX and CSV formats. 
    • SOW and Services Procurement: Generate and handle sourcing events utilizing intuitive eRFx tools. Create and manage freelance contracts efficiently, leveraging an intuitive interface. 
  • Workforce Intelligence: Provide complete visibility of various metrics to control work and provide insight for better business planning. Connect data in a centralized place and provide data transparency via an intuitive analytic tool. Understand internal policies and essential laws better through real-time information. 
    • Compliance Reports: Leverage complete datasets to reduce business risk. Get a detailed perspective of onboarding activities and spot major compliance factors. Enhance contractor engagement and take account of corporate policies and applicable legislation. 
    • Budget and Financial Dashboards: Take advantage of key indicators like cost-per-hire and labor pay for more efficient business operation. Identify the most costly service categories, reasonable geographic regions or the best worker category for a particular project. Use valuable data to estimate budgets and assess tax exposure. 
    • Resourcing Metrics: Get a holistic picture of employees and workforce engagements with resourcing metrics. Highlight active requisitions based on service requirement, evaluate freelancer traits, like duration and diversity, and monitor project staffing imbalances. 
    • Time-Based Intelligence: Meet hiring goals with a comprehensive time-to-hire tracker. Discover requisition-related breakdowns with relevant analytics and variables. Compare real-time data to historical values seamlessly for better progress. 
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  • Time and Attendance Management: Record and analyze employee working hours and attendance. Offers in-depth graphic reports based on employee schedules, time off, attendance trends, overtime and more. Employees can log their work hours using the clocking terminal. 
  • Automated Scheduling: Simplify tedious scheduling processes while ensuring regulatory compliance. Schedules available employees into shifts and rosters to save time and extra costs. 
  • Leave Management: Generate reports on employee planned and unplanned absences and manage them conveniently. Access real-time attendance information to reduce the expense of unplanned absences and handle leave entitlements. 
  • Core HR Management: Manages information about payroll, benefits, performance and more and helps: 
    •  Securely store and access employee information. 
    •  Track company assets like laptops, company cars, mobile phones and more. 
    •  Receive automated alerts about regulatory compliance and expiry of employee skills. 
    •  Get email reminders and customized alerts for deadlines. 
  • Employee Self-Service: Make employees self-reliant by allowing them to record their work hours and access work schedules. Let employees update personal details, apply for time off and access flexitime and leave balances. 
  • Project Tracking: Automate project management processes and minimize administration activities to increase productivity. Aligns project expenses with the organization’s budget. 
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Product Ranking

#61

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Workforce Management Software

#113

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Workforce Management Software

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User Sentiment Summary

Excellent User Sentiment 53 reviews
Great User Sentiment 36 reviews
90%
of users recommend this product

Worksuite has a 'excellent' User Satisfaction Rating of 90% when considering 53 user reviews from 1 recognized software review sites.

86%
of users recommend this product

Softworks has a 'great' User Satisfaction Rating of 86% when considering 36 user reviews from 2 recognized software review sites.

4.51 (53)
4.28 (18)
n/a
4.3 (18)

Awards

Worksuite stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

No awards.

Synopsis of User Ratings and Reviews

Scheduling Flexibility: Easily create and manage employee schedules with drag-and-drop functionality, accommodating shift swaps and time-off requests.
Labor Cost Control: Track labor costs in real-time, compare scheduled versus actual hours, and receive alerts for potential overtime to optimize staffing and prevent unnecessary expenses.
Compliance Assurance: Ensure adherence to labor laws and regulations with built-in compliance features, including break management and overtime calculations, minimizing compliance risks.
Employee Engagement: Empower employees with self-service options to view schedules, request time off, and swap shifts, fostering a sense of ownership and control over their work-life balance.
Communication Streamlining: Communicate schedule updates and important announcements directly to employees through the platform, keeping everyone informed and reducing miscommunication.
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Simplified Time Tracking: Many users appreciate the straightforward time tracking functionality, highlighting its ease of use for employees to clock in and out.
Automated Scheduling: Users frequently mention the convenience of automated scheduling, enabling them to effortlessly create and manage employee schedules.
Leave Management Streamlining: The platform's leave management system is praised for simplifying the process of requesting, approving, and tracking employee leave.
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Limited Customization: Worksuite's scheduling features may not be flexible enough to accommodate the complex staffing needs of some businesses, especially those with variable shift patterns or unique labor regulations.
Mobile App Functionality: The mobile app has received some criticism for occasional glitches and a lack of certain features available on the desktop version, which can hinder on-the-go workforce management.
Integrations: While Worksuite offers integrations with some payroll and HR systems, it may not have a comprehensive selection compared to other workforce management solutions, potentially requiring manual data transfer for certain businesses.
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Limited Mobile Functionality: Some users have expressed frustration with the mobile app, citing limited functionality and difficulty with tasks like approving time off requests.
Reporting Complexities: A number of users have reported that generating reports can be cumbersome and time-consuming, particularly when needing to combine data from different modules.
Occasional System Glitches: While generally considered reliable, some users have mentioned encountering occasional system glitches or errors that disrupt their workflow.
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Worksuite generally receives positive feedback, with users highlighting its scheduling and time tracking features as major strengths. The platform's ability to streamline employee scheduling, track work hours, and manage payroll efficiently is a significant draw for businesses. Users appreciate the intuitive interface and comprehensive reporting tools, which provide valuable insights into workforce productivity and labor costs. However, some users note that Worksuite's mobile app functionality could be improved, particularly in terms of its user interface and feature set. In comparison to competitors like Deputy and When I Work, Worksuite is often praised for its affordability and ease of use, making it a suitable choice for small and medium-sized businesses. While it may not offer the same level of advanced features as some of its pricier counterparts, Worksuite's core functionalities effectively address the essential workforce management needs of many organizations. Overall, Worksuite appears to be a good fit for businesses seeking a user-friendly and cost-effective solution for managing their workforce. Its scheduling, time tracking, and payroll features are well-regarded, and its intuitive interface makes it accessible to users with varying levels of technical expertise. However, businesses with complex workforce management requirements or those that prioritize mobile app functionality may want to explore alternative options.

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Does Softworks really make workforce management a soft touch? User reviews from the past year suggest that Softworks is a user-friendly and flexible solution that can be customized to meet the specific needs of an organization. Users appreciate the ability to choose which features they want to use and how they want them to work. For example, one user praised the software's flexibility in allowing them to track employee time and attendance in a way that met their company's specific needs. Another user highlighted the software's ease of use, noting that even employees with limited computer skills were able to quickly learn how to use the system. However, some users have reported that the software can be expensive and that the customer support can be slow to respond to requests. Despite these drawbacks, many users believe that Softworks is a valuable tool that can help organizations improve their workforce management processes. The software is particularly well-suited for organizations with a large number of employees or complex scheduling needs. Its robust feature set and customization options make it a good choice for businesses that need a comprehensive solution to manage their workforce.

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