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WorkForce Suite vs Worksuite

Last Updated: November 18th, 2024

Our analysts compared WorkForce Suite vs Worksuite based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Workforce Suite, formerly known as EmpCenter, is a full-service suite from Workforce Software that provides a variety of HR software to meet the needs of businesses of all sizes.

Features such as time and attendance, labor scheduling and labor analytics help streamline HR processes and facilitate interactions between managers and employees. Managers can collect, track and analyze data to recognize trends within the company and improve existing business practices.

Many users appreciate its user-friendly interface and employee engagement features, while some feel that it offers limited customization options. For pricing information, contact the vendor.

Pros

Intuitive interface
Streamlined scheduling
Mobile accessibility
Automated reports
Cost-effective

Cons

Limited customization
Occasional bugs
Basic time tracking
Learning curve for complex features
Limited integrations

Worksuite (formerly Shortlist.co) is a cloud-based software that allows businesses to find, onboard, delegate, assess and finance external employees, including freelancers and network operators, from all over the world. It offers an end-to-end life cycle service with a UI that streamlines the management of external workers. Performance tracking, vendor management, project assignments, freelancer tracking, workforce intelligence, service procurement and payments automation are just a few of its attributes.

It provides a robust tool for customizing, optimizing and automating onboarding while tracking contractors, candidates and prospects. It manages and controls resources in real time, depending on employee availability, talent and task status. Also, it aids in payment process automation by providing tax return, invoice handling and reporting attributes.

$10/User, Monthly

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Tailored to your specific needs

$45 Monthly

Free Trial is available →

Get a free price quote

Tailored to your specific needs

Small

Medium

Large

Small

Medium

Large

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Product Assistance

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Product Insights

Reduce Labor Costs: Analytics and forecasting functionalities reduce labor costs and ensure that you’re not scheduling more employees than necessary to complete tasks.
Access On-the-Go: Access the system and utilize all features directly through any internet-connected device.
Integration: Integrate with a variety of other vendors, including SAP, Oracle, Benefitfocus and more.
Improve Communication: Enable employees to use self-service tools to view HR processes and communicate with managers.

Streamline Communication: Communicate with applicants directly with text messages to improve progress through better accessibility.
Ensure Flexibility: Process onboarding and payroll faster by customizing workflows according to unique internal policy and screening mechanisms.
Enable End-To-End Automation: Provide fully automated services to streamline everything from payment to offboarding operations.
Manage Real-Time Availability: Improve recruitment decision-making by using real-time broadcasting mechanisms. Instantly view which applicant is available and which applicant isn’t.
Facilitate Creative Searches: Search for creatives based on location, talents, expertise and work history using sourcing tools.
Centralize Employee Data: Merge payroll and other hiring information into a shared location and receive all personnel-related data directly from a single designated channel.
Simplify Hiring: Assist in onboarding professionals by constructing tailor-made hiring pipelines. Keep track of all applicants at every step of the onboarding process and select the most suitable ones with an AI-based talent matching tool.
Offer Payment Mobility: Onboard and pay freelancers from over 180 countries in a matter of minutes.

Time and Attendance: Track and record data, ensure compliance with labor regulations, and automate and streamline payroll processes directly through the mobile app.
Scheduling: Allow employees to trade shifts and set preferences for their work schedule, and enable managers to review and approve shift changes before they go into effect.
Forecasting: Use accurate labor forecasts to create fair, flexible schedules that enhance employee experiences and reduce burnout. Minimize overstaffing and understaffing to ensure maximum productivity, and prevent errors and unnecessary overtime.
Absence Compliance Tracker: Comply with industry regulations such as FMLA, plan realistic schedules for employees returning to work and track general leave hours.
Analytics: Create custom reports and dashboards specific to your business needs to get a clear picture of how your team is performing. Enable notifications that alert you to important issues like unexpected overtime, urgent scheduling needs or policy violations. Use the drag-and-drop interface to generate data-driven reports in Excel, PDF and HTML formats.
Task Management: Ensure your employees have the right information, are updated, and are focused on the right tasks. Store all team files and materials in one place and create custom workflows to ensure tasks are assigned and completed by the right people.

Onboarding: Offer an automated and streamlined onboarding cycle for new hires. Leverage customized business logic, real-time analytics on onboarding and tailored templates for routing different approvals, personalized notifications, background screening, requested documentation and digitally signed paperwork.

Custom Workflows: Streamline principal operational duties, like accessing multiple approvals, running background checks and sending notifications to particular applicants, allowing management to focus on essential issues.
Rules and Business Logic: Handle repeatable business requirements to automate decision-making using sophisticated, custom-made rules and application logic.
System of Record: Employ keyword boolean searchers to access the enormous talent database, including resumes, employee documents and notes, such as PDF files.
Insights: Access data-driven insights related to every area of the onboarding process and make superior business decisions.

Freelancer Management: Internally or publicly view groups and employee catalogs. Create employee groups and track employee profiles, productivity and hours spent.

Group and Catalog: Organize and categorize employees according to their abilities, expertise and location. Create groups to connect coworkers.
Profiles: Keep track of all activities, payments, document submission and interaction with a comprehensive worker profile tracking tool.
Engagement Tracking: Get a detailed picture of which employee is working on what, right down to the particular project, in real time.
Time Tracking: Keep track of milestones and budgets, construct SOWs, and manage talent matching by leveraging AI technology.

Payments Automation: Cut down on hours spent by automating payroll processes for contractors and freelancers. Include employee emails, generate in-depth reports, track timesheets, store invoices and collect W-9/tax documents with an intuitive dashboard.

Invoice Management: Monitor invoices systematically using a single dashboard. Oversee budgets, approvals, purchase orders and cost codes.
Reports: Access detailed reports, leveraging a BI dashboard on freelancers’ spending segmented by sector, cost code and locality. Obtain all payment-related information by email or directly download them in XLSX and CSV formats.
SOW and Services Procurement: Generate and handle sourcing events utilizing intuitive eRFx tools. Create and manage freelance contracts efficiently, leveraging an intuitive interface.

Workforce Intelligence: Provide complete visibility of various metrics to control work and provide insight for better business planning. Connect data in a centralized place and provide data transparency via an intuitive analytic tool. Understand internal policies and essential laws better through real-time information.

Compliance Reports: Leverage complete datasets to reduce business risk. Get a detailed perspective of onboarding activities and spot major compliance factors. Enhance contractor engagement and take account of corporate policies and applicable legislation.
Budget and Financial Dashboards: Take advantage of key indicators like cost-per-hire and labor pay for more efficient business operation. Identify the most costly service categories, reasonable geographic regions or the best worker category for a particular project. Use valuable data to estimate budgets and assess tax exposure.
Resourcing Metrics: Get a holistic picture of employees and workforce engagements with resourcing metrics. Highlight active requisitions based on service requirement, evaluate freelancer traits, like duration and diversity, and monitor project staffing imbalances.
Time-Based Intelligence: Meet hiring goals with a comprehensive time-to-hire tracker. Discover requisition-related breakdowns with relevant analytics and variables. Compare real-time data to historical values seamlessly for better progress.

Product Ranking

#1

among all
Workforce Management Software

#61

among all
Workforce Management Software

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Analyst Rating Summary

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User Sentiment Summary

75%

of users recommend this product

WorkForce Suite has a 'good' User Satisfaction Rating of 75% when considering 61 user reviews from 3 recognized software review sites.

90%

of users recommend this product

Worksuite has a 'excellent' User Satisfaction Rating of 90% when considering 53 user reviews from 1 recognized software review sites.

4.1 (31)

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4.51 (53)

4.7 (18)

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1.5 (12)

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Awards

Synopsis of User Ratings and Reviews

Time and Attendance Tracking: Capture time and pay data to accurately track employee hours and wages. This helps reduce errors and ensure compliance with labor laws.

Employee Scheduling: Easily schedule and manage employee shifts to ensure that the right labor mix is available at the right time and cost.

Absence Management: Manage absences and leaves to comply with regional labor laws and reporting requirements.

Compliance: Navigate complex labor requirements and mitigate risks with advanced compliance features, such as automated right-to-work document verifications.

Integrations: Integrate with several third-party apps to eliminate manual data entry and reduce errors, and ensure a smooth flow of information across different platforms.

Scheduling Flexibility: Easily create and manage employee schedules with drag-and-drop functionality, accommodating shift swaps and time-off requests.

Labor Cost Control: Track labor costs in real-time, compare scheduled versus actual hours, and receive alerts for potential overtime to optimize staffing and prevent unnecessary expenses.

Compliance Assurance: Ensure adherence to labor laws and regulations with built-in compliance features, including break management and overtime calculations, minimizing compliance risks.

Employee Engagement: Empower employees with self-service options to view schedules, request time off, and swap shifts, fostering a sense of ownership and control over their work-life balance.

Communication Streamlining: Communicate schedule updates and important announcements directly to employees through the platform, keeping everyone informed and reducing miscommunication.

Potential Costs: Implementing the software involves an initial investment, including customization and training. Ensuring the system is adequately supported and maintained requires ongoing expenditure.

Difficult to Use: Some solutions can be challenging to use, especially for schedule adjustments and delegating duties, which often require administrator intervention. Data export and import processes can also be complex, with the need to export data from the system and then import it into the payroll system, without direct integration.

Limited Customization: Worksuite's scheduling features may not be flexible enough to accommodate the complex staffing needs of some businesses, especially those with variable shift patterns or unique labor regulations.

Mobile App Functionality: The mobile app has received some criticism for occasional glitches and a lack of certain features available on the desktop version, which can hinder on-the-go workforce management.

Integrations: While Worksuite offers integrations with some payroll and HR systems, it may not have a comprehensive selection compared to other workforce management solutions, potentially requiring manual data transfer for certain businesses.

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Worksuite generally receives positive feedback, with users highlighting its scheduling and time tracking features as major strengths. The platform's ability to streamline employee scheduling, track work hours, and manage payroll efficiently is a significant draw for businesses. Users appreciate the intuitive interface and comprehensive reporting tools, which provide valuable insights into workforce productivity and labor costs. However, some users note that Worksuite's mobile app functionality could be improved, particularly in terms of its user interface and feature set. In comparison to competitors like Deputy and When I Work, Worksuite is often praised for its affordability and ease of use, making it a suitable choice for small and medium-sized businesses. While it may not offer the same level of advanced features as some of its pricier counterparts, Worksuite's core functionalities effectively address the essential workforce management needs of many organizations. Overall, Worksuite appears to be a good fit for businesses seeking a user-friendly and cost-effective solution for managing their workforce. Its scheduling, time tracking, and payroll features are well-regarded, and its intuitive interface makes it accessible to users with varying levels of technical expertise. However, businesses with complex workforce management requirements or those that prioritize mobile app functionality may want to explore alternative options.

Screenshots

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FAQ

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