WorkForce Suite vs Skedulo

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Our analysts compared WorkForce Suite vs Skedulo based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

WorkForce Suite Software Tool
Skedulo Software Tool

Product Basics

Workforce Suite, formerly known as EmpCenter, is a full-service suite from Workforce Software that provides a variety of HR software to meet the needs of businesses of all sizes.

Features such as time and attendance, labor scheduling and labor analytics help streamline HR processes and facilitate interactions between managers and employees. Managers can collect, track and analyze data to recognize trends within the company and improve existing business practices.

Many users appreciate its user-friendly interface and employee engagement features, while some feel that it offers limited customization options. For pricing information, contact the vendor.

Pros
  • Intuitive interface
  • Streamlined scheduling
  • Mobile accessibility
  • Automated reports
  • Cost-effective
Cons
  • Limited customization
  • Occasional bugs
  • Basic time tracking
  • Learning curve for complex features
  • Limited integrations
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Skedulo Deskless Productivity Cloud is designed to help manage workers, whether they are based at a single, fixed site or are mobile. It streamlines scheduling, performance evaluations and other similar tasks to provide insights into productivity and improve efficiency.

It fosters communication between team members at every level, helping to ensure that employees and managers are always aware of changes. By automating and streamlining essential tasks, the software increases productivity and efficiency as well as fosters a positive environment for both workers and business clients.
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$10/User, Monthly
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$59/User, Monthly
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Product Assistance

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24/7 Live Support
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Product Insights

  • Reduce Labor Costs: Analytics and forecasting functionalities reduce labor costs and ensure that you’re not scheduling more employees than necessary to complete tasks.
  • Access On-the-Go: Access the system and utilize all features directly through any internet-connected device.
  • Integration: Integrate with a variety of other vendors, including SAP, Oracle, Benefitfocus and more.
  • Improve Communication: Enable employees to use self-service tools to view HR processes and communicate with managers.
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  • Easy to Use:  The clean and simple layout of the interface makes Skedulo easy to access for all skill levels. Designed with end users in mind, the platform is intuitive and easy to use. 
  • Increase Productivity:  Automate and streamline core workforce management tasks like scheduling through the centralized platform. These features free managers up, allowing them to prioritize tasks that can’t be automated and allow Skedulo to facilitate the rest, or automate them completely. 
  • Empower Employees:  Employees can receive guidance or send direct messages to headquarters through the mobile app, allowing them to maintain a real-time connection to team members. 
  • Meet Organizational Goals:  Gain transparency across stakeholder groups, leverage analytics and create high-level reports to align business strategy with business goals. 
  • Save Time:  ive time back to managers by streamlining and automating essential workforce management tasks such as scheduling and task assignments. 
  • Optimize Scheduling:  Compare jobs and tasks to employee skills, allowing Skedulo to suggest the best person for the job, or enable automated scheduling to give the platform the power to build the ideal schedule for business needs. 
  • Accessibility:  Based on the cloud, Skedulo is accessible from any desktop or mobile device to access the system’s functionalities. Users also have access to a native mobile app that provides greater usability while on the go, even when they don’t have an internet connection. 
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  • Time and Attendance: Track and record data, ensure compliance with labor regulations, and automate and streamline payroll processes directly through the mobile app.
  • Scheduling: Allow employees to trade shifts and set preferences for their work schedule, and enable managers to review and approve shift changes before they go into effect.
  • Forecasting: Use accurate labor forecasts to create fair, flexible schedules that enhance employee experiences and reduce burnout. Minimize overstaffing and understaffing to ensure maximum productivity, and prevent errors and unnecessary overtime.
  • Absence Compliance Tracker: Comply with industry regulations such as FMLA, plan realistic schedules for employees returning to work and track general leave hours.
  • Analytics: Create custom reports and dashboards specific to your business needs to get a clear picture of how your team is performing. Enable notifications that alert you to important issues like unexpected overtime, urgent scheduling needs or policy violations. Use the drag-and-drop interface to generate data-driven reports in Excel, PDF and HTML formats.
  • Task Management: Ensure your employees have the right information, are updated, and are focused on the right tasks. Store all team files and materials in one place and create custom workflows to ensure tasks are assigned and completed by the right people.
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  • Schedule Optimizer:  Enhance scheduling with the Schedule Optimizer and its automation tools. This functionality weighs customer needs against business needs to create the best possible schedule based on employee skills and availability. 
  • Dashboards:  Built-in dashboards provide visibility into KPIs, team productivity and other metrics with a single click. Users can leverage filters to create custom analytics reports without technical knowledge of the system. 
  • Reports:  Assess data and analytics to gain a 360-degree view of business operations, then create a variety of reports with custom fields and custom objects. Users can export reports to other spreadsheets or PDFs to be shared either internally or externally. 
  • Forecasting:  Leverage data analytics to forecast staffing needs and create schedules. This helps managers ensure that they have the correct number of employees with the necessary skills scheduled to work at the proper locations. 
  • Time Punches:  Enable employees to clock in and out directly through the platform, so they can make time punches from different job sites, eliminating the need for paper timesheets. Managers can also leverage tracking to ensure that employees are at the correct job site for appropriate amounts of time. 
  • Routing:  Integrate with preferred mapping applications to create ideal routes, helping employees travel from job site to job site as efficiently as possible. 
  • Schedule View:  Employees can view schedules from their mobile device along with a breakdown of the daily agenda, providing them with all of the necessary information for any given shift.  
  • Communication:  Keep team members connected through notifications, direct messaging, texts, emails, phone calls and more, ensuring that all members of the team are in contact with headquarters. Managers can also enable channels for communication or create group messages for greater team communication. 
  • Data Collection:  Allow employees to sync their data — including photos, notes and signatures — from the mobile app, so it goes directly back to the relevant department, eliminating the need for time-consuming paperwork. 
  • Mobile App:  Compatible with both Android and iOS devices, the mobile app allows managers and employees to access a variety of core functionalities and complete tasks from their mobile devices. The application’s simple interface makes it easy to use and allows users to access the features offline, promising to sync once an internet connection is established. 
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Product Ranking

#1

among all
Workforce Management Software

#17

among all
Workforce Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

WorkForce Suite
Skedulo
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AI-based Capabilities Dashboard And Reporting Employee Engagement And Collaboration Employee Scheduling Leave And Absence Management Mobile Capabilities Platform Capabilities And Compliances Time And Attendance Management Workforce Planning And Management 57 82 45 66 75 100 70 68 71 0 25 50 75 100
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User Sentiment Summary

Good User Sentiment 61 reviews
Great User Sentiment 9 reviews
75%
of users recommend this product

WorkForce Suite has a 'good' User Satisfaction Rating of 75% when considering 61 user reviews from 3 recognized software review sites.

89%
of users recommend this product

Skedulo has a 'great' User Satisfaction Rating of 89% when considering 9 user reviews from 1 recognized software review sites.

4.1 (31)
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4.44 (9)
4.7 (18)
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1.5 (12)
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Synopsis of User Ratings and Reviews

Time and Attendance Tracking: Capture time and pay data to accurately track employee hours and wages. This helps reduce errors and ensure compliance with labor laws.
Employee Scheduling: Easily schedule and manage employee shifts to ensure that the right labor mix is available at the right time and cost.
Absence Management: Manage absences and leaves to comply with regional labor laws and reporting requirements.
Compliance: Navigate complex labor requirements and mitigate risks with advanced compliance features, such as automated right-to-work document verifications.
Integrations: Integrate with several third-party apps to eliminate manual data entry and reduce errors, and ensure a smooth flow of information across different platforms.
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Scheduling Flexibility: Skedulo allows for the creation of highly customized schedules that cater to specific business requirements, including complex shift patterns and recurring appointments.
Mobile Accessibility: The mobile app empowers both schedulers and mobile workers with real-time access to schedules, job details, and communication tools, enhancing coordination and responsiveness.
Integrations: Skedulo integrates seamlessly with various third-party applications, such as payroll and CRM systems, streamlining data flow and reducing manual data entry.
Reporting and Analytics: Comprehensive reporting tools provide insights into key metrics like job completion rates and travel times, enabling data-driven decision-making and performance optimization.
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Potential Costs: Implementing the software involves an initial investment, including customization and training. Ensuring the system is adequately supported and maintained requires ongoing expenditure.
Difficult to Use: Some solutions can be challenging to use, especially for schedule adjustments and delegating duties, which often require administrator intervention. Data export and import processes can also be complex, with the need to export data from the system and then import it into the payroll system, without direct integration.
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Costly Investment: Skedulo's pricing structure might present a significant financial challenge for some businesses, especially smaller ones or those with tighter budgets.
Complexity: The platform's extensive features and functionalities can lead to a steep learning curve for new users, potentially requiring additional time and resources for training and onboarding.
Usability Challenges: Some users find Skedulo's interface less intuitive compared to other workforce management solutions, potentially impacting user adoption and efficiency.
Feature Limitations: While Skedulo offers a comprehensive set of features, it may not encompass all the specific functionalities required by certain businesses or industries, potentially necessitating integrations or workarounds.
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Skedulo has garnered a reputation as a user-friendly and adaptable workforce management solution that caters to businesses of all sizes. Users frequently highlight its intuitive interface and ability to streamline scheduling, time tracking, and reporting processes, ultimately saving businesses valuable time and resources. The software's flexibility allows it to accommodate diverse workforce structures and industry-specific requirements, making it a versatile tool for various organizations. However, some users have expressed concerns regarding Skedulo's pricing structure and its limitations in integrating with other systems. These drawbacks could potentially impact its suitability for businesses with budget constraints or those heavily reliant on interconnected software ecosystems. When compared to alternatives like Connecteam and ADP Workforce Now, Skedulo stands out with its robust features for managing mobile workforces, particularly in industries such as field service and healthcare. Its mobile app empowers deskless workers to access schedules, communicate with colleagues, and complete tasks efficiently. While Skedulo excels in mobile workforce management, Connecteam offers a more comprehensive suite of tools for employee engagement and communication, making it a suitable choice for businesses prioritizing those aspects. ADP Workforce Now, on the other hand, provides a broader range of HR and payroll functionalities, catering to larger enterprises with complex human capital management needs. In conclusion, Skedulo is best suited for businesses with significant mobile or deskless workforces that require a dedicated solution for scheduling, dispatching, and supporting their employees in the field. Its ease of use, flexibility, and mobile-centric features make it an invaluable tool for optimizing workforce productivity and enhancing customer service in industries where mobility is paramount. However, businesses should carefully evaluate their budget and integration requirements before committing to Skedulo, as its pricing and limited integration capabilities may pose challenges for some organizations. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest information and updates before making a decision.

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