Unifocus vs Synerion

Last Updated:

Our analysts compared Unifocus vs Synerion based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Unifocus Software Tool

Product Basics

Unifocus equips businesses with tools to optimize personnel scheduling, timekeeping, and workforce analytics. Its core strength lies in simplifying complex tasks like demand forecasting, automated shift creation, and real-time staff tracking. This makes it ideal for companies juggling dynamic workloads in hospitality, retail, healthcare, and similar service-oriented sectors. Key benefits include boosted employee satisfaction through flexible scheduling options, reduced labor costs via optimized staff allocation, and improved customer service due to better staffing alignment with peak demand. Popular features encompass mobile apps for employee self-service, intuitive interfaces for managers, and comprehensive reporting dashboards for data-driven decision-making. Compared to some user experiences in the broader Workforce Management landscape, Unifocus shines in its user-friendliness and focus on employee engagement. However, its pricing structure, typically based on per-user subscriptions, might be less cost-effective for smaller businesses compared to competitor models with tiered pricing or transaction fees. Ultimately, Unifocus excels at streamlining workforce management for service-driven businesses, prioritizing employee experience and data-driven optimization. Consider its user-friendly interface, employee engagement features, and pricing structure when evaluating its fit for your specific needs.

Pros
  • User-friendly interface
  • Mobile apps for employees
  • Flexible scheduling options
  • Automated shift creation
  • Comprehensive reporting
Cons
  • Per-user pricing model
  • Occasional app glitches
  • Limited customization
  • No payroll integration
  • Training for complex features
read more...
Synerion streamlines workforce management through automated scheduling, time tracking, and employee self-service tools. Ideal for mid-sized to large organizations across various industries, it simplifies operations, reduces costs, and boosts employee engagement. Popular features include mobile time clock access, real-time data insights, and advanced forecasting for optimal staffing. User reviews praise its intuitive interface, customization options, and seamless integration with payroll systems. Pricing varies based on modules chosen and number of users, typically falling within a mid-range bracket with per-user, monthly subscription fees. Compared to similar products, Synerion emphasizes user-friendliness and flexibility, making it a strong contender for businesses seeking a comprehensive and adaptable workforce management solution.

Pros
  • User-friendly interface
  • Comprehensive features
  • Flexible customization
  • Seamless integrations
  • Mobile accessibility
Cons
  • Some setup complexity
  • Occasional reporting glitches
  • Limited native analytics
  • Cost for advanced modules
  • Training for complex features
read more...
$4/Employee, Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
$2/User, Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Minimize Manual Processes: Allow managers to choose all the required information to optimize workflows via a personal assistant. Get automated workforce rules, alerts digitizing labor management processes and surveys to increase operational accuracy. Limit the need for physical supplies and manual data entry to save administrative time. 
  • Navigate Labor Crisis: Use the ShiftGenius tool to augment the scheduling experience. Enable on-demand pay, perform cross-utilizations and budget adjustments, and retain more workers by effectively managing labor processes and increasing employee satisfaction. 
  • Automate Workforce Rules: Schedule staff, streamline workplace rules, assign tasks and send task communication automatically with a comprehensive set of labor management tools. 
  • Streamline Operations: Speed up business operations with real-time alerts and task reminders. Encourage employees to remain up to date with relevant management data. 
  • Simplify Tracking and Reporting: Streamline employee tracking and reporting processes. Stay on top by leveraging actionable insights from reports. 
read more...
  • Boosted Efficiency: Ditch the manual work and embrace automation. Synerion streamlines scheduling, time tracking, and communication, freeing up your time and resources for what truly matters.
  • Cost Savings Unearthed: Optimize your workforce, make smarter staffing decisions, and minimize unnecessary expenses. Synerion helps you control payroll, reduce overtime, and keep your budget on track.
  • Compliance Confidence: Stay ahead of regulations with built-in compliance features. Accurate timekeeping and adherence to labor laws ensure peace of mind and avoid costly penalties.
  • Happy and Engaged Employees: Empower your team with self-service tools and flexible schedules. Synerion fosters a sense of control and ownership, leading to increased satisfaction and productivity.
  • Data-Driven Decisions: Make informed choices based on real-time insights. Synerion's robust reporting and analytics give you the power to understand your workforce, identify trends, and optimize performance.
  • Adaptable to Your Growth: As your business evolves, so does your workforce management needs. Synerion's modular design and flexible configurations allow you to scale and customize the solution to meet your unique requirements.
  • Seamless Teamwork: Break down communication barriers and foster collaboration. Synerion connects teams through centralized scheduling, real-time updates, and task management tools, ensuring everyone is on the same page.
  • Competitive Edge Secured: A well-managed workforce is your secret weapon. Synerion helps you deliver consistent service, optimize operations, and exceed customer expectations, giving you a competitive advantage in the market.
  • Reduced Absenteeism and Overtime: Plan ahead and avoid unplanned chaos. Synerion's intelligent forecasting and scheduling tools help you manage workload effectively, minimizing absenteeism and unnecessary overtime.
  • Peace of Mind Guaranteed: Rest easy knowing your workforce management is in good hands. Synerion's secure platform, reliable features, and accurate data give you the confidence to focus on what matters most.
read more...
  • Labor Management: Support multiple labor management functions seamlessly. Manage an inclusive system to balance labor laws and workforce availability with demand forecasts and other operational variables for consistent business functions. Utilize an AI-driven, automated scheduling tool to ensure staffing hours align with labor budgets and industry standards. Deliver scheduling information and enhance schedule planning. 
  • Time and Attendance: Assist managers with multiple time and attendance monitoring methods, like logging hours worked and overtime details. Keep workers organized and adhere to labor and union compliance rules with robust time clock technology. Remain compliant with automated mobile punches, integrated time clocks and paperless attendance management technologies. 
  • Staff Surveys: Guide employees through real-time, actionable insights and feedback via STAFFScope pulse surveys that populate data-driven plans, guides, comparisons and statistics to assist in attracting qualified staff. 
  • Consulting Services: Extend labor-management capabilities by connecting with experts who can help navigate the complexities of changing labor markets and ensure holistic employee engagement. 
  • Operations Management: Enable employees to deliver better service with a comprehensive productivity ensemble tool that determines the best employees for individual requests. Delegate relevant tasks at the right moment while assisting the entire team with engagement and providing recommendations. 
read more...
  • Time and Attendance Management:  Automate timekeeping to streamline manual clock, timesheet and payroll processes, as well as minimize the risk of payroll fraud and improve productivity. It also includes: 
    •  Online data collection and management through barcode badges, magnetic stripe cards and biometrics. 
    •  Proof of attendance, ensuring adherence to all labor regulations. 
    •  Controls for labor costs to minimize errors and the chances of overpaying or underpaying. 
  • Workforce Management: Improves ROI and reduces errors with automated processes. It also supports: 
    •  Higher employee engagement through an employee self-service module. 
    •  Easy implementation with cloud and on-premise deployments. 
  • Time Clocks: Digital time clocks like biometrics, touch screen and tablet time clocks save time and money while aiding efficient workforce management. 
  • Scheduling: Automate the scheduling process for complex scenarios. Access real-time alerts for changes in the schedule to plan ahead. Also, ensure compliance with labor laws and union regulations. 
  • Absence Management: Automate the absence request process to manage sick days, partial absences, personal leave requests and more. Improve the payout process by accurately tracking leave time. 
  • Labor Costing: Pay employees accurately with different rates for their tasks and reduce non-billable hours. Manage costs and consolidate them using reports for better analysis. 
  • Reporting: Create and track KPIs and metrics using customized reporting, analytics and notifications for improved decision making and performance. 
  • Mobile Access: Access information and update changes anywhere with the mobile solution. 
    •  Employees can record attendance, request time off, track leaves and communicate seamlessly with others in the organization. 
    •  Managers can communicate with employees, manage time cards, and view and approve time off. 
  • Integrations: Integrate seamlessly with third-party applications like Deluxe, Sage, Okta, Desjardins and QuickBooks. 
read more...

Product Ranking

#87

among all
Workforce Management Software

#7

among all
Workforce Management Software

Find out who the leaders are

Analyst Rating Summary

64
61
43
0
71
88
73
0
Show More Show More
Mobile Capabilities
Dashboard and Reporting

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Unifocus
Synerion
+ Add Product + Add Product
AI-based Capabilities Dashboard And Reporting Employee Engagement And Collaboration Employee Scheduling Leave And Absence Management Mobile Capabilities Platform Capabilities And Compliances Time And Attendance Management Workforce Planning And Management 43 71 73 75 63 96 67 51 64 0 88 0 79 75 64 50 62 57 0 25 50 75 100
40%
0%
60%
0%
0%
100%
67%
0%
33%
83%
0%
17%
80%
0%
20%
0%
0%
100%
74%
0%
26%
78%
0%
22%
63%
0%
37%
75%
0%
25%
90%
0%
10%
60%
0%
40%
67%
0%
33%
47%
0%
53%
50%
0%
50%
61%
0%
39%
64%
0%
36%
57%
0%
43%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

20%
0%
80%
50%
0%
50%

User Sentiment Summary

we're gathering data
Excellent User Sentiment 122 reviews
we're gathering data
96%
of users recommend this product

Synerion has a 'excellent' User Satisfaction Rating of 96% when considering 122 user reviews from 4 recognized software review sites.

n/a
4.8 (2)
n/a
4.82 (61)
n/a
4.8 (58)
n/a
4.0 (1)

Awards

we're gathering data

Synerion stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Enhanced scheduling efficiency: Automates forecasting and schedule creation, reducing time spent on manual tasks and optimizing staffing levels based on demand.
Improved labor cost control: Provides insights into labor costs and identifies opportunities for savings through schedule optimization and overtime reduction.
Streamlined time and attendance: Simplifies time tracking, attendance management, and payroll processing with accurate data and automated workflows.
Enhanced employee engagement: Empowers employees with self-service options like mobile scheduling access, shift bidding, and time-off requests, fostering greater ownership and flexibility.
Robust compliance support: Helps ensure adherence to labor laws and regulations with built-in compliance features, reducing the risk of penalties and ensuring fair treatment.
Actionable insights and reporting: Offers real-time and historical data on labor costs, productivity, and schedule adherence, guiding data-driven decisions to improve workforce performance.
Show more
Intuitive: All the users who mention this aspect observe that intuitive capabilities are a key benefit of the product.
User-Friendly: More than 90% of user feedback on this element reports that the product offers a navigable and user-friendly interface.
Scheduling: A robust suite of features supports effective scheduling, according to 75% of users who mention this feature.
Customer Service: All reviews that discuss this aspect suggest that customer service is quick and responsive when it comes to issue resolution.
Show more
Initial setup and configuration can be complex: Implementing Unifocus can require significant upfront investment in time and resources for customization and integration with existing systems.
Steeper learning curve for some users: While Unifocus offers a user-friendly interface, some features and functionalities may require training for less tech-savvy users.
Limited customization options for certain workflows: Unifocus may not offer the level of customization needed for highly specialized or niche workforce management requirements.
Integration challenges with older systems: Integrating Unifocus with older HR or payroll systems may require additional development or workarounds.
Potentially higher costs for larger enterprises: While Unifocus offers flexible pricing, the cost for larger organizations with complex needs can be significant.
Show more
Steeper learning curve: Users report a less intuitive interface and a need for dedicated training to master its features.
Limited mobile app: Key functions like timesheet approvals and shift swapping are missing from the mobile app, restricting on-the-go productivity.
Reporting customization: Creating tailored reports can be challenging due to restrictions in report design and data filtering options.
Customer support responsiveness: Users cite varying response times and occasional delays in resolving technical issues.
Integration challenges: Some users have encountered difficulties integrating Synerion with specific payroll systems or HR platforms, leading to data inconsistencies.
Show more

Users praise Unifocus for its efficiency boost, especially in scheduling. One reviewer gushed, "It went from a five-hour manual process to a 15-minute automated schedule!" This translates to cost savings and improved employee engagement, as another user highlighted, "Employees love the self-service features and flexible scheduling options. Morale is definitely higher." However, some users found the initial setup daunting, with one cautioning, "Be prepared to invest time and resources in customization and integration." Others mentioned a learning curve for some features, suggesting "more intuitive navigation and better training resources" could be helpful. Compared to competitors, Unifocus shines in compliance support. One user contrasted, "Unifocus's built-in compliance tools are a lifesaver compared to the manual tracking nightmare with our old system." This reduces compliance risks and ensures fair treatment of employees, a crucial factor for many businesses. Overall, Unifocus seems to be a powerful tool for optimizing workforce management, but implementation and user training deserve careful consideration. Its strength in compliance makes it stand out, while addressing initial setup complexity and user experience nuances could further solidify its position as a leading choice.

Show more

With an interface that is easy to implement, understand and navigate, Synerion automates and streamlines all major workforce management processes, according to user feedback. The product also offers a suite of efficient features for workforce scheduling and reporting to maintain control on labor costs while improving efficiency. Reviews also suggest that all other features offered are intuitive, and on the rare occasions that glitches occur, the customer service team is responsive and well-versed to tackle most issues. Without any notable cons to speak of, the product can be a great pick for companies looking to automate and enhance their workforce management capabilities.

Show more

Screenshots

Top Alternatives in Workforce Management Software


ADP Workforce Now

Agendrix

Calabrio

Connecteam

Dayforce

Deputy

Humanity

Infor Workforce Management

Legion WFM

NICE Workforce Management

Oracle HCM Cloud

Quinyx

SuccessFactors

Synerion

Verint Workforce Management

Workcloud Workforce Optimization

WorkForce Suite

Related Categories

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings