Home > Workforce Management Software > UKG Dimensions > UKG Dimensions vs Kronos Workforce Central

UKG Dimensions vs Kronos Workforce Central

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Our analysts compared UKG Dimensions vs Kronos Workforce Central based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
UKG Dimensions Software Tool
Kronos Workforce Central Software Tool
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Product Basics

UKG Dimensions has been merged with the UKG Pro suite and is no longer available. Visit our UKG Pro page for an in-depth breakdown of what the product offers.

Previously, UKG Dimensions helped automate and streamline important processes like scheduling, payroll, compensation management and timekeeping. Integration, a mobile app and artificial intelligence support streamlined operations. Reports, data collection, talent acquisition and performance management were some of the core features offered in the product prior to it being absorbed into UKG Pro. Specialized capabilities included task management, gaming and SMS ShiftFill.
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Kronos Workforce Central is a full-service suite designed to meet the needs of businesses of all sizes, regardless of industry. Based in the cloud, it is fully scalable — giving users the flexibility to use the most important functionalities on the go, no matter how big the organization grows.

With its numerous capabilities, managers can automate and streamline many core HR tasks. It facilitates the management of an entire team, driving employee engagement and bolstering business processes.
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$4/Employee, Monthly
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Product Insights

  • Automation: Increase efficiency, streamline administration and reduce paper-based processes through automated tools and workflows. Automate enforcement of rules, regulations and compensation guidelines. 
  • AI: AI and machine learning functionality help analyze data, recommend shift changes and provide more accurate forecasts. 
  • Integration: Integrate with extensible and open APIs as well as foundational applications to access all data on a single platform and reduce the need for multiple solutions. 
  • Increased Productivity: More balanced workloads, reduced overtime and efficient performance management helps improve productivity 
  • Compliance: Stay compliant with recent changes in laws and use tools like reporting to minimize compliance risk and avoid fines and litigations. 
  • Mobile App: Access payroll information and an online self-service tool, manage schedules, and receive full data visibility and functionality. 
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  • Automation: The system can automatically perform essential workforce management functions automatically, freeing up HR managers to prioritize human-focused tasks that can’t be automated by technology. 
  • Analytics: The systems reporting and analytic functionalities provide managers with data and insights which can be viewed in the interface dashboard to give managers insights into daily business operations. 
  • Integration: Kronos Workforce Central integrates fully with other Kronos solutions to allow systems to share data and streamline workflows, making integration seamless. Users can also choose to integrate this system with other third-party products with the help of Kronos Integration Manager utility. 
  • Unified Platform:  Rather than utilizing multiple systems, users can leverage Kronos Workforce Central’s platform to complete a variety of core HR tasks, including scheduling, time tracking and productivity management. 
  • Improve Engagement:  With mobile capabilities, users can access the system to perform essential workforce management tasks and streamline communication. The app offers direct lines of communication between individual employees, managers and other teams, improving communication across the board. 
  • Boost Productivity:  Capabilities that allow users to work offline, like offline punch and Smartviews, allow employees and managers to access the system even if Kronos’ network is down, ensuring that technical issues never hinder the workforce. 
  • Greater Visibility:  Managers can access relevant employee information easily through Kronos Workforce Central. The system allows managers to view employee availability, time punches, location and what activities they’ve worked on, providing managers with a robust view of what their workforce does and when they can do it. 
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  • Timekeeping:
    •  Automatically track, manage and control attendance with real-time employee data on a centralized platform. 
    •  Access hourly, salaried and full mobile time cards and track time spent on projects, early-in and late punches. 
    •  Visualize, filter, sort and export time and attendance data through dataviews and reports. 
    •  Reduce payroll errors and costly overtime. 
  • Scheduling:
    •  Create effective schedules and have a single access point for information on shifts, time off and holidays. 
    •  Use AI capabilities to predict high and low volume units to assign labor based on demand. 
    •  View detailed schedules for daily shifts and request for changes in shifts and time off on the calendar. 
    •  Reduce payroll errors and costly overtime. 
  • Absence Management:
    •  Manage sick time, leaves and vacation time from one place. 
    •  Automatically inform team members about upcoming absences, identify absent trends and set time off thresholds. 
    •  Automate disciplinary actions and rewards and track the effect of absenteeism in real time. 
    •  Manage and store employee leave records and rewards for compliance and backup. 
  • Analytics:
    •  Dataviews give real-time access to operational data in an Excel format. 
    •  Sort, filter and group data at different levels and visualize it with charts and graphs. 
    •  Interactive reports highlight problems and opportunities. 
    •  Build and customize standard reports. 
    •  Use ad-hoc reporting to access and analyze data. 
    •  Comparative reports show current performance with company goals and objectives. 
  • Work Datasheet:
    •  Create customized forms for better data accuracy and productivity. 
    •  Transfer and access updated information through integration with ERP solutions. 
    •  Track time spent on projects, identify top and weak performers, and recalibrate performance standards accordingly. 
  • Data Collection: Capture and store information from handheld devices, badges, biometric devices and telephones. Improve productivity with self-service access to information on scheduled hours and time off, and enforce pay and attendance policies from employee punch-in. 
    • TeleTime IP: Uses telephones to gather and record time and attendance of employees working in multiple locations and traveling frequently. Enter punches, submit labor data, enter worked hours, job, labor and work rule transfers, inquire on schedules and enter meal deductions through a landline or mobile device. 
    • Universal Device Manager: A standalone application, it helps manage work on a single customizable dashboard and is integrated with all UKG Dimension solutions. Use visualized soft keys to understand clock layout and access data on multiple devices using a profile or a specific setting. 
  • HR:
    •  Source, access and track new recruits, and promote employee satisfaction with performance and compensation management. 
    •  Access one employee record and reduce reporting complications. 
    •  Automate routine tasks and manage and schedule tasks associated with job requisitions. 
    •  Stay compliant with changing labor laws and regulations. 
  • Payroll:
    •  Set a schedule to process payrolls, make mass edits, keep track of bonuses and commissions, and get real-time payroll updates. 
    •  Sort, group, filter and customize standard payroll reports. 
    •  Calculate paycheck information and make informed budget plans. 
    •  Manage and make changes in tax jurisdictions, earnings, direct deposits, deduction codes and more. 
  • Payroll Services:
    •  Integrates with UKG Dimensions Payroll and provides quarterly updates from local, state and federal codes. 
    •  Manage compliance across various tax types and jurisdictions. 
    •  Avoid filling errors and factor in requirements for taxing and taxation wage accumulations. 
    •  Make timely and accurate payments, and streamline the garnishment process. 
    •  Use ComplianceFactory SaaS, an on-demand solution, for deposit and payroll tax filing. 
    •  MasterTax helps balance, schedule, pay and file payroll tax. 
  • Talent Acquisition:
    •  Use a heat map that shows employee turnover and the areas that need more attention. 
    •  Simplify the search and application process, and set pre-screening questions to identify qualifying candidates. 
    •  Access auto-populated candidate application forms. 
    •  Use the parsing tools to extract contact details, work history, skill sets and academic credentials. 
    •  Filter candidates by skills to fit a specific role or position. 
    •  Send automated notifications and use configurable email templates to communicate with candidates. 
  • Compensation Management:  Offers a unified platform with a common interface, database and workflows. Also helps: 
    •  Automate and streamline processes. 
    •  Create compensation cycles and add merit and promotion-based salary increments. 
    •  Define budget for each cycle in a spreadsheet interface as well as set the approval workflow and salary structure. 
    •  Restrict access to functionality and sensitive information to ensure security. 
    •  Use mass-finalize to review and approve increments for all employees. 
  • Compensation Management:
    •  Outline and communicate goals to individuals and groups. 
    •  Get instant insight into individual goal status and reviews through the year. 
    •  Automate performance review cycles through notifications and reminders that keep track of feedback, approvals and forms. 
    •  Create customized and job-specific review profiles and define what skills and attributes to measure. 
    •  Keep track of employee progress, training completion and certifications, and development milestones through customized reporting. 
  • ACA Manager:
    •  Access detailed reports and audits of payroll, timekeeping and HR. 
    •  Access real-time and historical data on ATA status for the organization and individual employees. 
    •  A dashboard provides insight on regular and hourly labor pools. 
    •  Automated alerts notify when an employee crosses the eligibility limit. 
  • Healthcare Analytics:
    •  Get insights into pay period data and determine if goals for labor hours, costs and overtime are met. 
    •  Access real-time information to identify trends and take necessary steps. 
    •  Core reports provide information on overtime and help manage labor costs. 
  • SMS ShiftFill: Automatically process shift fills through the employee pool, maintain staffing levels through text and allow employees to accept and fill open shifts through mobile phones. View critical information, access audits, track reports and take immediate actions on the homepage. 
  • Gaming: Automate processes to meet IRS and GITCA requirements, and process, allocate and distribute tips and tokens. Maintain and track employee certifications, restrict locations based on skills and conduct punch-in, punch-out and tip declarations. 
  • Task Management:
    •  Create, prioritize, track and assign one-time or recurring tasks to the right person and receive notification on completion of task. 
    •  Schedule, conduct and report store audits. 
    •  Connect store employees with subject experts from within the organization who help address issues. 
    •  Allow the support team to assign and resolve tickets themselves. 
    •  Personalize content based on location, profile and role. 
    •  Create a custom news feed to celebrate achievements, promote opportunities and share articles from a personalized dashboard. 
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  • Employee Self-Service: Enable the self-service function in the mobile app to allow employees to get answers to questions, view schedules, clock in and out of shifts, update their availability, swap shifts, submit requests and more. 
  • Time Tracking: The system can send real-time alerts through email or text message to notify managers of things that need immediate attention, such as employees who will be working overtime hours. By integrating this feature with payroll processing, managers can ensure that payroll is always accurate and processed on time. 
  • Scheduling: Automatically generate schedules with the system’s best-fit module to ensure optimal schedules that reduce instances of overstaffing. Employees can use the self-service functionality to view schedules through the mobile app, as well as set scheduling preferences and swap shifts with coworkers. 
  • Absence Management: Maintain productivity levels by tracking absences and gaining visibility into areas where absences are affecting labor costs. This allows managers to intervene when they notice absence trends. 
  • Core HR: Collect and measure data related to the workforce, including performance metrics. Managers can update employee profiles and benefits programs, manage schedules, ensure employees receive proper training opportunities and analyze payroll data. 
  • Payroll: Leverage the benefits of integrated time tracking by automatically calculating employee hours to process payroll. The system also helps ensure compliance by generating standard tax forms and reports to help organizations prepare for quarterly or annual audits. 
  • Reporting: Managers can create interactive charts and graphs to help recognize trends within the workforce. Managers can generate and view charts directly through the dashboard. 
  • Mobile App: The system is compatible with both IOS and Android mobile devices as well as tablets, making it easy for managers and employees to access the system remotely. Through the app, managers can respond to issues quickly and employees are able to complete tasks related to time management, submit reports and more. 
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User Sentiment Summary

Great User Sentiment 238 reviews
Great User Sentiment 1786 reviews
80%
of users recommend this product

UKG Dimensions has a 'great' User Satisfaction Rating of 80% when considering 238 user reviews from 4 recognized software review sites.

80%
of users recommend this product

Kronos Workforce Central has a 'great' User Satisfaction Rating of 80% when considering 1786 user reviews from 4 recognized software review sites.

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4.4 (14)
3.9 (147)
4.0 (1218)
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4.0 (491)
4.0 (35)
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4.3 (19)
4.3 (63)
4.2 (37)
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Synopsis of User Ratings and Reviews

Streamlined Scheduling: Reduces conflicts, minimizes overtime, accommodates preferences.
Accurate Time Tracking: Automates calculations, ensures compliance, cuts manual effort.
Simplified Absence Management: Proactive staffing based on leave trends, tracks requests.
Enhanced Compliance: Automates adherence to labor laws, reduces legal risks.
Empowered Employees: Self-service options for schedules, time off, communication.
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User-Friendly: The platform’s functionalities are intuitive and easy to use, as noted by approximately 80% of users who mention the system’s usability.
Functionality: Kronos Workforce Central delivers on all of the promised features and capabilities, with each of the advertised features living up to user expectation, as reported by 85% of the users who mention the functionality of the product.
Customization: About 80% of users note that native integration capabilities and customization options allow users to successfully adjust the system to meet their unique business needs.
Support: Support is responsive, knowledgable and helpful, as reported by 60% of reviewers who mention support.
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Steep Learning Curve: Initial setup and training can be complex.
Occasional Glitches: Minor bugs and technical issues reported.
Limited Customization: Some users desire more flexibility in features.
Costly: Subscription fees can be high for larger organizations.
Performance Slowdown: Potential lag in response times with large datasets.
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System Speed: The platform loads slowly and users experience frequent system downtime, as reported by 100% of the users who mention system speed in their reviews of Kronos Workforce Central.
Reporting: Of the users who mention reporting, 60% say that the reporting functionality is limited and lacks customization options necessary for some industries.
Implementation: The implementation process is long and difficult, especially for users without prior IT experience, according to 85% of reviewers who mention the implementation process.
Integration: Businesses with robust needs must rely on integrations and add ons that slow the system down, as reported by 99% of users who mention the system’s integration needs.
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UKG Dimensions' user reviews paint a contrasting picture, balancing praise for its powerful features and user-friendly interface with frustration towards its learning curve and occasional glitches. Fans love its impact on streamlining workflows. One reviewer beams, "Scheduling nightmares vanished with UKG Dimensions! It handles preferences, minimizes overtime, and saves us endless hours compared to ADP Workforce Now." Another appreciates its time tracking, stating, "Automated calculations and compliance features in UKG Dimensions shielded us from payroll errors and fines we faced with Kronos." However, the initial learning curve can be daunting. A user laments, "Getting started with UKG Dimensions felt overwhelming, and training could be more comprehensive compared to Kronos." Minor technical issues also pop up, like one user who shares, "The UKG Dimensions mobile app had a few bugs, but their support team addressed them quickly, unlike ADP's slow response times." In terms of user experience, some find UKG Dimensions more intuitive and pleasant to use compared to competitors. A user who switched from ADP says, "UKG Dimensions is much easier to navigate and feels less clunky than ADP." However, others criticize its limited customization options, with a user mentioning, "Kronos offers more flexibility in tailoring features to our specific needs, which UKG Dimensions lacks." Cost is a recurring theme. While many acknowledge the value for money, some find it expensive, especially for larger organizations. A user acknowledges, "UKG Dimensions is powerful, but the subscription fees can be hefty compared to ADP's more budget-friendly options." Overall, UKG Dimensions receives positive feedback for its functionality and usability, but potential users should be prepared for the learning curve and higher cost. Comparing with competitors is wise if seeking high customization or a budget-friendly option. Ultimately, the choice hinges on individual needs and priorities.

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Kronos Workforce Central offers a robust suite of workforce management capabilities and most users find that the system is easy to use. It’s customization capabilities allow most businesses to configure the system to meet specific business needs, and most issues with the system are resolved by contacting customer support. However, some users have found that the need for add-ons can slow the system down and can be cost prohibitive to smaller businesses. Users also note that the implementation process is lengthy and difficult. If your business requires more than the base functionality of the platform and requires significant technical support, this solution may come at a steep additional cost to the base subscription.

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