Our analysts compared UKG Dimensions vs Infor Workforce Management based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all Workforce Management Software
UKG Dimensions has a 'great' User Satisfaction Rating of 80% when considering 238 user reviews from 4 recognized software review sites.
Infor Workforce Management has a 'great' User Satisfaction Rating of 80% when considering 25 user reviews from 3 recognized software review sites.
SelectHub research analysts have evaluated Infor Workforce Management and concluded it earns best-in-class honors for Dashboard and Reporting and Leave and Absence Management.
UKG Dimensions' user reviews paint a contrasting picture, balancing praise for its powerful features and user-friendly interface with frustration towards its learning curve and occasional glitches. Fans love its impact on streamlining workflows. One reviewer beams, "Scheduling nightmares vanished with UKG Dimensions! It handles preferences, minimizes overtime, and saves us endless hours compared to ADP Workforce Now." Another appreciates its time tracking, stating, "Automated calculations and compliance features in UKG Dimensions shielded us from payroll errors and fines we faced with Kronos." However, the initial learning curve can be daunting. A user laments, "Getting started with UKG Dimensions felt overwhelming, and training could be more comprehensive compared to Kronos." Minor technical issues also pop up, like one user who shares, "The UKG Dimensions mobile app had a few bugs, but their support team addressed them quickly, unlike ADP's slow response times." In terms of user experience, some find UKG Dimensions more intuitive and pleasant to use compared to competitors. A user who switched from ADP says, "UKG Dimensions is much easier to navigate and feels less clunky than ADP." However, others criticize its limited customization options, with a user mentioning, "Kronos offers more flexibility in tailoring features to our specific needs, which UKG Dimensions lacks." Cost is a recurring theme. While many acknowledge the value for money, some find it expensive, especially for larger organizations. A user acknowledges, "UKG Dimensions is powerful, but the subscription fees can be hefty compared to ADP's more budget-friendly options." Overall, UKG Dimensions receives positive feedback for its functionality and usability, but potential users should be prepared for the learning curve and higher cost. Comparing with competitors is wise if seeking high customization or a budget-friendly option. Ultimately, the choice hinges on individual needs and priorities.
User reviews of Infor Workforce Management paint a mixed picture. Praise often centers around its powerful features and ability to automate complex tasks. One user gushes: "Infor WFM saved us countless hours in scheduling and reduced overtime by 15%. It's a game-changer for managing our large retail workforce." However, the same reviewer cautions about the learning curve: "It's not the most user-friendly system, and training is crucial." This sentiment echoes throughout reviews. Users love the granular control over scheduling rules and compliance features, finding it superior to "basic competitors like Kronos." But the complexity often comes at a cost. Frustrations arise with "outdated UI" and "reports that feel rigid and limited." One healthcare administrator compares it to "juggling spreadsheets" for deeper analysis. Another pain point is integration. While praised for pre-built connectors, some warn against "integration nightmares" with older systems. This can be a dealbreaker for businesses heavily reliant on legacy software. Despite these drawbacks, many users credit Infor WFM with significant ROI. The automation, compliance tools, and mobile employee app are seen as key differentiators. One manufacturer sums it up: "Sure, it's not perfect, but the cost savings and improved efficiency outweigh the learning curve. We're finally in control of our workforce." Overall, Infor Workforce Management seems to be a powerful but demanding tool. For organizations willing to invest the time and effort to master its complexities, it can be a game-changer. However, businesses with simpler needs or limited resources might find lighter-weight alternatives more suitable.
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