Symplr vs Reflexis

Last Updated:

Our analysts compared Symplr vs Reflexis based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Symplr Software Tool
Reflexis Software Tool

Product Basics

Symplr Workforce is a software solution designed to optimize workforce management, particularly in healthcare settings. By integrating scheduling, timekeeping, and clinical communication, it streamlines processes and reduces administrative burdens. The software's ability to project overtime costs helps contain expenses and improve financial outcomes. Symplr Workforce caters to healthcare organizations seeking efficient management of both clinical and non-clinical staff, promoting staff engagement and ensuring compliance with regulations.

User experiences highlight the software's ease of use and comprehensive features, making it suitable for businesses of all sizes. Symplr Workforce is priced in the mid-range, with a per-user monthly fee, offering a valuable tool for healthcare organizations to enhance workforce productivity and efficiency.

read more...
Reflexis (acquired by Zebra Technologies) is a Workforce Management (WFM) software platform that helps businesses optimize labor scheduling and workforce performance. It's particularly suited for organizations with large, complex workforces across various locations, such as retail chains, hospitality groups, and healthcare providers. Key benefits include improved scheduling accuracy, reduced labor costs, and boosted employee engagement. Popular features encompass demand forecasting, automated scheduling, time and attendance tracking, and performance analytics. User reviews praise its intuitive interface, scalability, and reporting capabilities. Compared to similar WFM products, Reflexis stands out for its focus on AI-powered automation and optimization. However, its pricing reflects this advanced functionality, typically falling within a higher range compared to simpler WFM options. Costs can vary based on specific modules, the number of users, and implementation complexity.

Pros
  • Intuitive interface
  • Accurate scheduling
  • AI-powered automation
  • Comprehensive analytics
  • Scalable for large businesses
Cons
  • Higher price point
  • Complex implementation
  • Steeper learning curve
  • Limited customization
  • Potential for bugs
read more...
$6,500 Annually
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
$3/User, Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Maintain Compliance: Access and provide up-to-date compliance standards to keep employees informed of ever-changing regulations. Achieve compliance obligations via a comprehensive catalog of health care regulations and rules. 
  • Increase Efficiency: Save employees’ effort and time by reducing data duplication. Increase productivity with automated programs, enabling integration. 
  • Control Costs: Improve price regulation with operational analytics and recommendations to make well-informed decisions. 
  • Engage Staff: Enhance staff retention with sorted reports and updated schedules. Merge with other platforms to make workforce management more collaborative. 
  • Assist Patients: Foster patient trust by promoting human-centered health services and improving patient care quality. 
  • Go Mobile: Access self-scheduling, open shift management and shift trading services on the go from all devices. 
read more...
  • Optimization: Receive alerts and analysis of schedule efficiency on the fly. Generate accurate labor forecasts and schedules with an intuitive UI, which is AI-supported. 
  • Accuracy: Ensure that employees can accurately clock in and out hassle-free with time clock modules that rely on facial recognition and voice control. 
  • Mobility: Monitor key metrics on the go to improve decisions and gain actionable insights into compliance and performance. Handle a variety of modern retail problems on a smartphone or tablet. 
  • Safe and Compliant: Ensure compliance with complex pay rules, union contracts, labor laws and business policies to improve productivity and avoid timekeeping conflicts. 
  • Data-Driven: Pre-plan tasks and schedules based on insights from analytical reports to ensure improved efficiency by assigning the right person to the right task. 
  • Improved Employee Engagement: Provide greater control to employees for schedules and shifts, leading to better productivity and work-life balance. 
read more...
  • Spend Management: Handle business spending efficiently for better strategic decisions. 
  • Value Management: Pull together all documentation, security, compliance, recall, expenditures, value benchmarking and contract data to analyze capital investments, medical supplies and outsourcing. 
  • Spend Analytics: Reconcile strategic and medical goals with the practicalities of capital planning, budgeting and permissions. Compile data to facilitate informed decisions throughout the entire buying chain. 
  • Provider Evidence: Access clinical, managerial and budgetary information to identify the most effective health care products available. 
read more...
  • Workforce Manager: Optimize labor budgeting, forecasting and scheduling with AI support. Anticipate demand to ensure accurate scheduling of the right associate at the right spot. 
  • Time and Attendance Management: Track time accurately with time clocks to control labor costs. Optimize time tracking by eliminating data errors, time-consuming reporting, out-of-compliance issues and more. 
  • Employee Self-Service: Enable employees to be in control of their schedules while ensuring their alignment with business policies. To streamline scheduling for managers, associates can: 
    •  Access weekly or monthly schedules. 
    •  Submit times to pick up or swap shifts. 
    •  Request and edit time off. 
    •  View accrual leave balances and more. 
  • Customer Appointments: Comply with regulations and ensure safety by managing on-site traffic. For flexibility and convenience, customers can: 
    •  Book, reschedule and terminate appointments. 
    •  Sync appointments to their personal calendar. 
    •  Review appointment details with ease. 
  • Reporting and Analytics: Create a variety of drag-and-drop reports like punch audit, employee availability, store level execution and more. Discover trends and gain insights into store and labor operations using advanced analytics. 
read more...

Product Ranking

#53

among all
Workforce Management Software

#65

among all
Workforce Management Software

Find out who the leaders are

Analyst Rating Summary

we're gathering data
74
we're gathering data
we're gathering data
we're gathering data
we're gathering data
we're gathering data
we're gathering data
Show More Show More

User Sentiment Summary

Good User Sentiment 20 reviews
we're gathering data
78%
of users recommend this product

Symplr has a 'good' User Satisfaction Rating of 78% when considering 20 user reviews from 2 recognized software review sites.

we're gathering data
3.9 (10)
n/a
3.9 (10)
n/a

Synopsis of User Ratings and Reviews

Centralized Platform: Symplr offers a centralized platform for managing various HR functions, including scheduling, time and attendance, and payroll. This can help to streamline processes and improve efficiency.
Compliance: The platform helps organizations comply with labor laws and regulations, such as the Affordable Care Act (ACA). This can help to reduce the risk of penalties and fines.
Cost Savings: By automating HR processes, Symplr can help organizations save money on labor costs. For example, the platform can help to reduce overtime costs by ensuring that employees are scheduled for the correct number of hours.
Improved Employee Satisfaction: Symplr can help to improve employee satisfaction by providing employees with self-service tools to manage their schedules and time off requests. This can help to reduce the workload on HR staff and free up their time to focus on other tasks.
Show more
Accurate Scheduling: Reduces labor costs and overtime by optimizing schedules based on demand, employee skills, and preferences.
Improved Efficiency: Automates tasks like scheduling, time tracking, and reporting, freeing up managers' time for other priorities.
Enhanced Employee Engagement: Mobile app access, self-service options, and better communication tools boost employee satisfaction and reduce turnover.
Data-Driven Decisions: Comprehensive analytics provide insights into labor costs, productivity, and compliance, enabling data-backed decision making.
Scalability and Flexibility: Adapts to the needs of growing businesses and handles complex scheduling requirements across multiple locations.
Show more
Scheduling Issues: Users report problems with creating schedules that accommodate staff availability and preferences, leading to frustration and potential understaffing.
Time and Attendance Tracking: The system's time and attendance tracking features have been described as cumbersome and inaccurate, causing payroll discrepancies and compliance issues.
Reporting and Analytics: Users express dissatisfaction with the reporting and analytics capabilities, finding them to be limited and lacking in customization options, hindering data-driven decision-making.
User Interface and Experience: The platform's user interface is often criticized for being outdated and difficult to navigate, leading to a steep learning curve and reduced user adoption.
Customer Support: Some users report challenges in receiving timely and effective support from Symplr, resulting in prolonged issue resolution times and increased frustration.
Show more
High Cost: Reflexis can be expensive compared to simpler WFM options, especially for smaller businesses or those with basic scheduling needs.
Complex Implementation: Setting up and configuring Reflexis can be complex, requiring technical expertise and potentially involving additional consulting costs.
Steeper Learning Curve: Users, especially managers, may require training to adapt to the interface and utilize the platform's full potential.
Limited Customization: While offering flexibility, Reflexis may not cater to highly specific or niche scheduling requirements of certain industries.
Potential for Bugs and Glitches: As with any complex software, Reflexis can encounter occasional bugs or technical issues that disrupt operations.
Show more

Workforce management can be a real headache, but is Symplr the aspirin you need? Let's simplify things by taking a look at what users have to say. Symplr receives praise for its ability to streamline credentialing processes, saving healthcare facilities valuable time and resources. Users appreciate the automation of tasks like license verification and background checks, which reduces manual effort and minimizes errors. The platform's centralized database and document management system also receive positive feedback, as they provide easy access to important information and improve overall organization. However, some users find the interface to be clunky and outdated, leading to a steeper learning curve. Additionally, the system's reporting capabilities are considered to be somewhat limited compared to competitors like IntelliCentrics. Despite these drawbacks, Symplr's strengths lie in its comprehensive features and ability to simplify complex credentialing workflows. Symplr appears to be best suited for medium to large healthcare organizations with intricate credentialing needs. Its robust functionality and automation capabilities can significantly benefit facilities dealing with a high volume of providers and complex compliance requirements. Smaller practices with simpler workflows might find the system's extensive features to be overkill and may prefer a more streamlined solution.

Show more

Reflexis user reviews paint a picture of a powerful yet demanding WFM solution. Praised for its AI-driven accuracy, automation capabilities, and comprehensive analytics, users commend its ability to "reduce scheduling headaches" and "boost efficiency across the board." One manager gushes, "Finally, a system that takes the guesswork out of scheduling and gives us real control over labor costs." However, the complexity comes at a price. Users highlight the "steep learning curve" and "hefty price tag" as major drawbacks. Compared to competitors like Kronos or ADP, Reflexis is seen as "more feature-rich but less user-friendly," particularly for smaller businesses. One reviewer cautions, "If you need a simple scheduling tool, this might be overkill." The differentiating factor lies in Reflexis' focus on automation and optimization. Users cite its "intelligent forecasting" and "self-service options for employees" as major strengths, freeing up time for managers to focus on other aspects of their jobs. One user aptly summarizes, "Reflexis isn't just about scheduling; it's about streamlining the entire workforce management process." Ultimately, Reflexis is a powerful tool for businesses seeking advanced WFM capabilities and data-driven insights. But its complexity and cost may deter those with simpler needs. As one user concludes, "If you're willing to invest the time and resources, Reflexis can be a game-changer. But for basic scheduling, there might be better options out there."

Show more

Screenshots

Top Alternatives in Workforce Management Software


ADP Workforce Now

Agendrix

Calabrio

Connecteam

Dayforce

Deputy

Humanity

Infor Workforce Management

Legion WFM

NICE Workforce Management

Oracle HCM Cloud

Quinyx

SuccessFactors

Synerion

Unifocus

Verint Workforce Management

Workcloud Workforce Optimization

WorkForce Suite

Related Categories

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings