Symplr vs Kronos Workforce Central

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Our analysts compared Symplr vs Kronos Workforce Central based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Symplr Software Tool
Kronos Workforce Central Software Tool

Product Basics

Symplr Workforce is a software solution designed to optimize workforce management, particularly in healthcare settings. By integrating scheduling, timekeeping, and clinical communication, it streamlines processes and reduces administrative burdens. The software's ability to project overtime costs helps contain expenses and improve financial outcomes. Symplr Workforce caters to healthcare organizations seeking efficient management of both clinical and non-clinical staff, promoting staff engagement and ensuring compliance with regulations.

User experiences highlight the software's ease of use and comprehensive features, making it suitable for businesses of all sizes. Symplr Workforce is priced in the mid-range, with a per-user monthly fee, offering a valuable tool for healthcare organizations to enhance workforce productivity and efficiency.

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Kronos Workforce Central is a full-service suite designed to meet the needs of businesses of all sizes, regardless of industry. Based in the cloud, it is fully scalable — giving users the flexibility to use the most important functionalities on the go, no matter how big the organization grows.

With its numerous capabilities, managers can automate and streamline many core HR tasks. It facilitates the management of an entire team, driving employee engagement and bolstering business processes.
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$6,500 Annually
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$4/Employee, Monthly
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Product Assistance

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Knowledge Base
24/7 Live Support
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Product Insights

  • Maintain Compliance: Access and provide up-to-date compliance standards to keep employees informed of ever-changing regulations. Achieve compliance obligations via a comprehensive catalog of health care regulations and rules. 
  • Increase Efficiency: Save employees’ effort and time by reducing data duplication. Increase productivity with automated programs, enabling integration. 
  • Control Costs: Improve price regulation with operational analytics and recommendations to make well-informed decisions. 
  • Engage Staff: Enhance staff retention with sorted reports and updated schedules. Merge with other platforms to make workforce management more collaborative. 
  • Assist Patients: Foster patient trust by promoting human-centered health services and improving patient care quality. 
  • Go Mobile: Access self-scheduling, open shift management and shift trading services on the go from all devices. 
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  • Automation: The system can automatically perform essential workforce management functions automatically, freeing up HR managers to prioritize human-focused tasks that can’t be automated by technology. 
  • Analytics: The systems reporting and analytic functionalities provide managers with data and insights which can be viewed in the interface dashboard to give managers insights into daily business operations. 
  • Integration: Kronos Workforce Central integrates fully with other Kronos solutions to allow systems to share data and streamline workflows, making integration seamless. Users can also choose to integrate this system with other third-party products with the help of Kronos Integration Manager utility. 
  • Unified Platform:  Rather than utilizing multiple systems, users can leverage Kronos Workforce Central’s platform to complete a variety of core HR tasks, including scheduling, time tracking and productivity management. 
  • Improve Engagement:  With mobile capabilities, users can access the system to perform essential workforce management tasks and streamline communication. The app offers direct lines of communication between individual employees, managers and other teams, improving communication across the board. 
  • Boost Productivity:  Capabilities that allow users to work offline, like offline punch and Smartviews, allow employees and managers to access the system even if Kronos’ network is down, ensuring that technical issues never hinder the workforce. 
  • Greater Visibility:  Managers can access relevant employee information easily through Kronos Workforce Central. The system allows managers to view employee availability, time punches, location and what activities they’ve worked on, providing managers with a robust view of what their workforce does and when they can do it. 
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  • Spend Management: Handle business spending efficiently for better strategic decisions. 
  • Value Management: Pull together all documentation, security, compliance, recall, expenditures, value benchmarking and contract data to analyze capital investments, medical supplies and outsourcing. 
  • Spend Analytics: Reconcile strategic and medical goals with the practicalities of capital planning, budgeting and permissions. Compile data to facilitate informed decisions throughout the entire buying chain. 
  • Provider Evidence: Access clinical, managerial and budgetary information to identify the most effective health care products available. 
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  • Employee Self-Service: Enable the self-service function in the mobile app to allow employees to get answers to questions, view schedules, clock in and out of shifts, update their availability, swap shifts, submit requests and more. 
  • Time Tracking: The system can send real-time alerts through email or text message to notify managers of things that need immediate attention, such as employees who will be working overtime hours. By integrating this feature with payroll processing, managers can ensure that payroll is always accurate and processed on time. 
  • Scheduling: Automatically generate schedules with the system’s best-fit module to ensure optimal schedules that reduce instances of overstaffing. Employees can use the self-service functionality to view schedules through the mobile app, as well as set scheduling preferences and swap shifts with coworkers. 
  • Absence Management: Maintain productivity levels by tracking absences and gaining visibility into areas where absences are affecting labor costs. This allows managers to intervene when they notice absence trends. 
  • Core HR: Collect and measure data related to the workforce, including performance metrics. Managers can update employee profiles and benefits programs, manage schedules, ensure employees receive proper training opportunities and analyze payroll data. 
  • Payroll: Leverage the benefits of integrated time tracking by automatically calculating employee hours to process payroll. The system also helps ensure compliance by generating standard tax forms and reports to help organizations prepare for quarterly or annual audits. 
  • Reporting: Managers can create interactive charts and graphs to help recognize trends within the workforce. Managers can generate and view charts directly through the dashboard. 
  • Mobile App: The system is compatible with both IOS and Android mobile devices as well as tablets, making it easy for managers and employees to access the system remotely. Through the app, managers can respond to issues quickly and employees are able to complete tasks related to time management, submit reports and more. 
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Product Ranking

#53

among all
Workforce Management Software

#82

among all
Workforce Management Software

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User Sentiment Summary

Good User Sentiment 20 reviews
Great User Sentiment 1786 reviews
78%
of users recommend this product

Symplr has a 'good' User Satisfaction Rating of 78% when considering 20 user reviews from 2 recognized software review sites.

80%
of users recommend this product

Kronos Workforce Central has a 'great' User Satisfaction Rating of 80% when considering 1786 user reviews from 4 recognized software review sites.

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4.4 (14)
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4.0 (1218)
3.9 (10)
4.0 (491)
3.9 (10)
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4.3 (63)

Synopsis of User Ratings and Reviews

Centralized Platform: Symplr offers a centralized platform for managing various HR functions, including scheduling, time and attendance, and payroll. This can help to streamline processes and improve efficiency.
Compliance: The platform helps organizations comply with labor laws and regulations, such as the Affordable Care Act (ACA). This can help to reduce the risk of penalties and fines.
Cost Savings: By automating HR processes, Symplr can help organizations save money on labor costs. For example, the platform can help to reduce overtime costs by ensuring that employees are scheduled for the correct number of hours.
Improved Employee Satisfaction: Symplr can help to improve employee satisfaction by providing employees with self-service tools to manage their schedules and time off requests. This can help to reduce the workload on HR staff and free up their time to focus on other tasks.
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User-Friendly: The platform’s functionalities are intuitive and easy to use, as noted by approximately 80% of users who mention the system’s usability.
Functionality: Kronos Workforce Central delivers on all of the promised features and capabilities, with each of the advertised features living up to user expectation, as reported by 85% of the users who mention the functionality of the product.
Customization: About 80% of users note that native integration capabilities and customization options allow users to successfully adjust the system to meet their unique business needs.
Support: Support is responsive, knowledgable and helpful, as reported by 60% of reviewers who mention support.
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Scheduling Issues: Users report problems with creating schedules that accommodate staff availability and preferences, leading to frustration and potential understaffing.
Time and Attendance Tracking: The system's time and attendance tracking features have been described as cumbersome and inaccurate, causing payroll discrepancies and compliance issues.
Reporting and Analytics: Users express dissatisfaction with the reporting and analytics capabilities, finding them to be limited and lacking in customization options, hindering data-driven decision-making.
User Interface and Experience: The platform's user interface is often criticized for being outdated and difficult to navigate, leading to a steep learning curve and reduced user adoption.
Customer Support: Some users report challenges in receiving timely and effective support from Symplr, resulting in prolonged issue resolution times and increased frustration.
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System Speed: The platform loads slowly and users experience frequent system downtime, as reported by 100% of the users who mention system speed in their reviews of Kronos Workforce Central.
Reporting: Of the users who mention reporting, 60% say that the reporting functionality is limited and lacks customization options necessary for some industries.
Implementation: The implementation process is long and difficult, especially for users without prior IT experience, according to 85% of reviewers who mention the implementation process.
Integration: Businesses with robust needs must rely on integrations and add ons that slow the system down, as reported by 99% of users who mention the system’s integration needs.
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Workforce management can be a real headache, but is Symplr the aspirin you need? Let's simplify things by taking a look at what users have to say. Symplr receives praise for its ability to streamline credentialing processes, saving healthcare facilities valuable time and resources. Users appreciate the automation of tasks like license verification and background checks, which reduces manual effort and minimizes errors. The platform's centralized database and document management system also receive positive feedback, as they provide easy access to important information and improve overall organization. However, some users find the interface to be clunky and outdated, leading to a steeper learning curve. Additionally, the system's reporting capabilities are considered to be somewhat limited compared to competitors like IntelliCentrics. Despite these drawbacks, Symplr's strengths lie in its comprehensive features and ability to simplify complex credentialing workflows. Symplr appears to be best suited for medium to large healthcare organizations with intricate credentialing needs. Its robust functionality and automation capabilities can significantly benefit facilities dealing with a high volume of providers and complex compliance requirements. Smaller practices with simpler workflows might find the system's extensive features to be overkill and may prefer a more streamlined solution.

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Kronos Workforce Central offers a robust suite of workforce management capabilities and most users find that the system is easy to use. It’s customization capabilities allow most businesses to configure the system to meet specific business needs, and most issues with the system are resolved by contacting customer support. However, some users have found that the need for add-ons can slow the system down and can be cost prohibitive to smaller businesses. Users also note that the implementation process is lengthy and difficult. If your business requires more than the base functionality of the platform and requires significant technical support, this solution may come at a steep additional cost to the base subscription.

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