Softworks vs Legion WFM

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Our analysts compared Softworks vs Legion WFM based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Softworks Software Tool

Product Basics

Softworks aims to improve workforce productivity, enhance profitability and increase operational value. Businesses can keep employees engaged and empowered with self-service modules and support by multi-disciplinary teams. It ensures that workforce plans and productivity align with the organization’s goals.

Its main capabilities include project tracking, absence management, labor scheduling and more.
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Legion, a Workforce Management (WFM) software, automates and streamlines employee scheduling, time tracking, and communication for organizations of all sizes. Its core strength lies in optimizing labor costs and boosting operational efficiency through features like AI-powered forecasting, real-time schedule adjustments, and mobile accessibility for employees. Legion caters well to service-oriented businesses with unpredictable demand, such as healthcare or retail, but its flexibility also suits larger enterprises seeking centralized workforce management. Users praise its intuitive interface, reporting capabilities, and seamless integration with payroll systems. While pricing varies based on specific needs and modules, Legion generally falls within the mid-range of WFM solutions, offering subscription plans with per-user fees and annual billing cycles.

Pros
  • Streamlines scheduling
  • Boosts efficiency
  • Mobile accessibility
  • Cost optimization
  • Integrations
Cons
  • Learning curve
  • Limited reporting options
  • Pricey for small teams
  • Customization limitations
  • Integrations not seamless
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$29 Monthly
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Tailored to your specific needs
Small
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Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
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Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
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Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Efficient Operations: Automate time and attendance according to rule-based workflows and reduce mundane HR admin tasks. Boost overall efficiency by focusing on crucial tasks. 
  • Cost Control: Minimize extra payroll expenses by identifying hidden costs. Reduces repetitive and unnecessary admin functions to enhance performance. 
  • Reduced Errors: Automated scheduling saves time and minimizes manual scheduling errors. 
  • Diverse Analytics: Access actionable insights with various reports like balance, carer’s leave, violation, target, productivity and more. 
  • Less Admin Work: Allow employees to record their working hours, access schedules and leave balances, along with requesting time off on the fly. 
  • Flexible Working: Empower employees to manage their responsibilities and improve work-life balance with flexible working hours to increase productivity and retention rates. 
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  • Accuracy: Make accurate demand forecasts according to time-based patterns like seasonality and holidays using a machine learning model. The model continually improves itself by monitoring forecast results and projections. 
  • Efficient Data Processing: Store and process large amounts of data without delays for better demand forecasting and improved overall efficiency using AI. 
  • Simplified Calculations: Automate the calculation of optimal labor hours based on expected demand and customer standards for smarter planning and scheduling. 
  • Customizability: Adjust tasks and roles according to business-specific requirements. Add information into automated scheduling to effectively assign responsibilities. 
  • Cost Control: Keep labor costs in check to stay within the organization’s budget.Create efficient schedules using AI-based computations based on business specifications. 
  • Improved Labor Efficiency: Assign suitable responsibilities to employees according to skills and locations, leading to better efficiency. Categorize employees with badges like key holders and service pro. 
  • Accessibility: Facilitate mobile-driven engagement where employees can indicate schedule and location preferences and access their schedules on the go. 
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  • Time and Attendance Management: Record and analyze employee working hours and attendance. Offers in-depth graphic reports based on employee schedules, time off, attendance trends, overtime and more. Employees can log their work hours using the clocking terminal. 
  • Automated Scheduling: Simplify tedious scheduling processes while ensuring regulatory compliance. Schedules available employees into shifts and rosters to save time and extra costs. 
  • Leave Management: Generate reports on employee planned and unplanned absences and manage them conveniently. Access real-time attendance information to reduce the expense of unplanned absences and handle leave entitlements. 
  • Core HR Management: Manages information about payroll, benefits, performance and more and helps: 
    •  Securely store and access employee information. 
    •  Track company assets like laptops, company cars, mobile phones and more. 
    •  Receive automated alerts about regulatory compliance and expiry of employee skills. 
    •  Get email reminders and customized alerts for deadlines. 
  • Employee Self-Service: Make employees self-reliant by allowing them to record their work hours and access work schedules. Let employees update personal details, apply for time off and access flexitime and leave balances. 
  • Project Tracking: Automate project management processes and minimize administration activities to increase productivity. Aligns project expenses with the organization’s budget. 
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  • Demand Forecasting: Automate demand forecasting to ensure quality customer experiences. 
    •  Offers automatic and accurate demand forecasts with ever-improving machine learning capabilities and integration of internal and external variables. 
    •  Enables single-click creation of optimal labor plans. 
    •  Generate what-if scenarios like new channels, seasonality and more for accuracy. 
  • Labor Optimization: Compute workload using AI and create task-based models efficiently. Integrate external data and access staffing guidance visualizations for convenient analysis. 
  • Automated Scheduling: Create optimal AI-driven schedules quickly. Simplifies labor compliance rules and business policies and ensures fair allocation of work. Access complete schedules and revision history. 
  • Employee Engagement: Lets employees decide when, how and where they want to work. Supports self-service shift swaps and time-off requests. 
    •  Receive and/or claim offers for extra work. 
    •  Handles scheduling and location preferences. 
    •  Allows managers to approve time off requests and access forecasts on the fly. 
  • Attendance and Payroll Management:
    •  Provides alerts for compliance violations. 
    •  Tracks inputs like overtime, meal premiums and more. 
    •  Automatically computes premium pay and offers predictable pay. 
    •  Auto-aggregates attendance records with schedules. 
    •  Facilitates seamless clock-in and out despite network issues. 
  • Self-Service Analytics: Explore self-service data and create customized reports using ad hoc reporting. Create, customize and share dashboards to access actionable insights. 
  • Integration: Integrate seamlessly with third-party APIs using pre-built connectors in most HRIS and POS systems. 
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Product Ranking

#113

among all
Workforce Management Software

#140

among all
Workforce Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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AI-based Capabilities Dashboard And Reporting Employee Engagement And Collaboration Employee Scheduling Leave And Absence Management Mobile Capabilities Platform Capabilities And Compliances Time And Attendance Management Workforce Planning And Management 96 60 86 100 71 21 100 62 71 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 36 reviews
Great User Sentiment 14 reviews
86%
of users recommend this product

Softworks has a 'great' User Satisfaction Rating of 86% when considering 36 user reviews from 2 recognized software review sites.

86%
of users recommend this product

Legion WFM has a 'great' User Satisfaction Rating of 86% when considering 14 user reviews from 1 recognized software review sites.

4.28 (18)
n/a
4.3 (18)
4.3 (14)

Awards

No awards.

SelectHub research analysts have evaluated Legion WFM and concluded it earns best-in-class honors for Employee Scheduling and Platform Capabilities and Compliances.

Employee Scheduling Award
Platform Capabilities and Compliances Award

Synopsis of User Ratings and Reviews

Simplified Time Tracking: Many users appreciate the straightforward time tracking functionality, highlighting its ease of use for employees to clock in and out.
Automated Scheduling: Users frequently mention the convenience of automated scheduling, enabling them to effortlessly create and manage employee schedules.
Leave Management Streamlining: The platform's leave management system is praised for simplifying the process of requesting, approving, and tracking employee leave.
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Saves time on scheduling: Legion automates tasks like schedule creation and time tracking, freeing up managers for other priorities.
Boosts efficiency: AI-powered features optimize staffing levels and reduce labor costs.
Improves communication: Mobile app and real-time updates keep employees informed and engaged.
Empowers employees: Self-service features and flexible scheduling options increase employee satisfaction.
Reduces compliance risks: Legion helps ensure adherence to labor laws and regulations.
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Limited Mobile Functionality: Some users have expressed frustration with the mobile app, citing limited functionality and difficulty with tasks like approving time off requests.
Reporting Complexities: A number of users have reported that generating reports can be cumbersome and time-consuming, particularly when needing to combine data from different modules.
Occasional System Glitches: While generally considered reliable, some users have mentioned encountering occasional system glitches or errors that disrupt their workflow.
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Learning curve: Initial setup and configuration can be complex for some users, requiring training and adaptation.
Limited reporting customization: While offering basic reports, advanced customization options for specific data analysis needs might be lacking.
Pricey for small teams: Subscription cost can be high for small businesses with limited budgets compared to basic scheduling needs.
Customization limitations: While offering flexibility, Legion may not be adaptable enough for highly specific industry regulations or workflows.
Occasional integration issues: Some users report minor data syncing issues between Legion and other platforms.
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Does Softworks really make workforce management a soft touch? User reviews from the past year suggest that Softworks is a user-friendly and flexible solution that can be customized to meet the specific needs of an organization. Users appreciate the ability to choose which features they want to use and how they want them to work. For example, one user praised the software's flexibility in allowing them to track employee time and attendance in a way that met their company's specific needs. Another user highlighted the software's ease of use, noting that even employees with limited computer skills were able to quickly learn how to use the system. However, some users have reported that the software can be expensive and that the customer support can be slow to respond to requests. Despite these drawbacks, many users believe that Softworks is a valuable tool that can help organizations improve their workforce management processes. The software is particularly well-suited for organizations with a large number of employees or complex scheduling needs. Its robust feature set and customization options make it a good choice for businesses that need a comprehensive solution to manage their workforce.

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Legion's user reviews paint a picture of a powerful, yet sometimes demanding, workforce management tool. Users laud its robust scheduling features, highlighting the drag-and-drop interface for effortless shift creation and the automated rule engine that simplifies complex scheduling needs. One reviewer gushes, "Legion's scheduling is like magic. It takes care of everything, from conflicts to overtime, and keeps everyone happy." However, some find the learning curve steeper compared to competitors like Deputy. One user comments, "It's not as intuitive as Deputy, but once you get the hang of it, Legion is much more powerful." This trade-off between initial ease-of-use and advanced functionality is a recurring theme. Legion's mobile app also receives mixed reviews. While some appreciate its convenience for employees, others find it clunky and lacking features compared to standalone timekeeping apps. This highlights a potential area for improvement, especially as mobile usage becomes increasingly important. Ultimately, Legion shines for businesses with complex scheduling needs and a willingness to invest in training. As one reviewer aptly puts it, "If you're looking for a basic scheduling tool, Legion might be overkill. But if you need something that can handle intricate requirements and grow with your business, it's a game-changer."

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