SINC vs Infor Workforce Management

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Our analysts compared SINC vs Infor Workforce Management based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

SINC is a real-time labor management software that enables businesses to establish projects, schedule staff, assign tasks, track feedback and engage with on-site teams. Organizations can leverage their cost accounting capabilities to see gross payroll expenses, pay cycles, pricing codes and cost trends across multiple businesses.

It includes a project notes attribute that allows all workforce members to contribute text notes or photographs to team projects or individual tasks. Administrators may design built-in templates for recurring activities like site cleanup, assign pre-shift tasks, monitor pending or completed tasks, and use customized maps to track staff. Additionally, employees get automated push notifications.
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Infor CloudSuite Workforce Management is a cloud-based labor management software designed to meet the needs of businesses of all sizes. It helps businesses ensure regulatory and legislative compliance, reduce labor costs and boost employee performance.

It facilitates time and attendance tracking, schedule building and provides managers with insights into overall business performance. Managers can leverage the software to optimize core HR processes and manage all team members, conveniently through a single interface.

Pros
  • Automated scheduling
  • Cost & labor control
  • Time & attendance
  • Compliance & audit
  • Mobile accessibility
Cons
  • Complex UI/UX
  • Limited reporting
  • Integration challenges
  • Costly customization
  • Steep learning curve
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$24.99 Monthly
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Tailored to your specific needs
$500/User, Annually
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
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Linux
Android
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On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
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Videos
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Email
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Chat
FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Enhance Workflows:  Leverage a project note attribute to facilitate a more seamless workflow. Enable employees to attach text notes and images to individual or team projects and facilitate better business outcomes. 
  • Go Mobile:  Access team scheduling, shift management and staff location tracking services anywhere from any device. 
  • Enable Integration:  Integrate with crucial industry vendors seamlessly, like MYOB, Gusto, XERO and CSI, to streamline payroll and HR processes. 
  • Automate Project Monitoring:  Automatically receive updates about task completion via an organized tracking tool. Monitor job-specific tasks and pinpoint work progress. 
  • Simplify Overtime Calculation:  Seamlessly track each employee’s overtime details and manage the workforce efficiently. 
  • Achieve Transparency: Get detailed information about employee schedules, shifts, task accomplishments and time-off requests. Merge with several other platforms to enhance workforce functioning. 
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  • Customizable: Administrators can choose to use core functionalities or add on additional modules to build a more robust solution with additional capabilities that can scale alongside the business. 
  • Easy-to-Use: The system’s intuitive interface allows users to visualize timesheets and schedules easily, allowing managers to see when and where employees are scheduled, as well as how many hours they have scheduled. 
  • Reduce Labor Costs: By streamlining time and attendance tracking as well as the scheduling process, many businesses can reduce labor costs. Infor users in the healthcare industry report an average decrease of almost 50% in overtime costs. 
  • Mobile Access: The web-based solution provides users the ability to access the system from any internet-connected device, providing managers with the flexibility to complete vital tasks promptly even when they’re away from their desks. 
  • Unified Solution: The full-service suite provides users with a variety of tools to complete all core HR tasks. The system combines workforce planning, employee performance, scheduling and time tracking capabilities to streamline labor management processes. 
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  • Scheduling: Produce employee schedules by incorporating automated regulations. Assign employees to particular jobs from any device. 
  • Reports: Deliver job reports useful for employee performance, future business strategies and operations. 
  • Analytics: Gain complete insight into metrics like hours worked, productivity, time-off details via in-depth information and tabular datasets. Understand employee performance and business units better with comprehensive data. 
  • Tracking: Monitor time spent on tasks to offer compliant scheduling. Generate projections based on hours worked. 
  • Live Staff Location: View an employee’s current location directly from any device through a sophisticated location tracking tool. 
  • Generate Payroll Data: Supply real-time, detailed payroll data to evaluate job costs and pay periods and estimate gross payroll values. 
  • OSHA Safety Signs: Meet safety requirements and protect staff from job-related safety or health hazards with a free DIY safety system toolkit to maintain OSHA compliance. Review laws to combat loopholes in workplace safety compliances. 
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  • Budgeting and Forecasting: Leverage the system’s built-in analytics tools to assess historical data and predict future needs to create both short and long-term budgets while forecasting future workforce needs. 
  • Time and Attendance: Collect and track data about the hours that employees work. Then integrate with payroll functionalities to automatically calculate employee worked hours to process payments. 
  • Scheduling: The multi-view scheduling interface allows managers to ensure future schedules will meet forecasted demands. This feature also helps ensure scheduling compliance with union rules, government regulations and internal business policies. 
  • Performance Management: Recognize top performers with the management dashboard. Managers can leverage this feature to gain insight into overall team performance, guiding decisions about which employees excel in certain job functions and which employees can benefit from additional training. 
  • Alerts: Managers can set alerts to notify them when they are in danger of a compliance violation, when employees will work overtime hours or when there are budget concerns that require immediate attention. 
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Product Ranking

#58

among all
Workforce Management Software

#15

among all
Workforce Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Infor Workforce Management
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AI-based Capabilities Dashboard And Reporting Employee Engagement And Collaboration Employee Scheduling Leave And Absence Management Mobile Capabilities Platform Capabilities And Compliances Time And Attendance Management Workforce Planning And Management 63 100 27 92 100 68 87 85 85 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 210 reviews
Great User Sentiment 25 reviews
96%
of users recommend this product

SINC has a 'excellent' User Satisfaction Rating of 96% when considering 210 user reviews from 2 recognized software review sites.

80%
of users recommend this product

Infor Workforce Management has a 'great' User Satisfaction Rating of 80% when considering 25 user reviews from 3 recognized software review sites.

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3.7 (14)
4.8 (105)
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4.8 (105)
4.4 (9)
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4.1 (2)

Awards

SINC stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Infor Workforce Management and concluded it earns best-in-class honors for Dashboard and Reporting and Leave and Absence Management.

Dashboard and Reporting Award
Leave and Absence Management Award

Synopsis of User Ratings and Reviews

Centralized Hub: Streamlines workforce management by consolidating scheduling, time tracking, and communication tools into one platform, eliminating the need to juggle multiple systems.
Automated Scheduling: Simplifies the scheduling process by automating shift assignments based on employee availability, skills, and labor regulations, reducing manual effort and potential errors.
Real-Time Visibility: Provides real-time insights into labor costs, employee performance, and schedule adherence, enabling data-driven decision-making and proactive adjustments.
Employee Empowerment: Empowers employees with self-service tools to manage their schedules, swap shifts, and request time off, fostering greater autonomy and engagement.
Compliance Assurance: Helps ensure compliance with labor laws and regulations by automating time tracking, break management, and overtime calculations, mitigating legal risks.
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Accurate Scheduling: Reduces over/understaffing, optimizes labor costs, improves service levels, and minimizes scheduling conflicts.
Compliance & Audit Ease: Automates adherence to labor laws and union contracts, minimizing penalties and simplifying audits.
Improved Visibility & Control: Real-time data and insights on staffing levels, attendance, and performance empower informed decision-making.
Enhanced Employee Engagement: Mobile app facilitates shift swaps, time-off requests, and communication, boosting morale and flexibility.
Scalability & Integration: Adapts to growing businesses and integrates with existing HR, payroll, and other systems.
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Limited Functionality: SINC lacks some core features that are essential for many businesses, such as the ability to track employee time off, manage schedules, and generate reports. This can make it difficult to get a complete picture of employee productivity and can lead to compliance issues.
Usability Issues: Some users find the SINC interface to be clunky and difficult to use. This can lead to frustration and can make it difficult to get the most out of the software. The mobile app also has limitations, making it challenging for employees to access information or complete tasks on the go.
Customer Support: There have been reports of slow or unhelpful customer support from SINC. This can be a major problem for businesses that rely on the software to manage their workforce.
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Complex Interface & Learning Curve: Users often find the UI outdated and navigation unintuitive, requiring significant training and potential resistance to adoption.
Limited Reporting Flexibility: Built-in reports may lack customization options for deeper analysis, necessitating manual data manipulation for granular insights.
Integration Challenges: Integrating with third-party systems, especially legacy ones, can be complex and costly, demanding careful planning and vendor expertise.
Pricey Customization: Tailoring the system to unique business rules or complex scheduling scenarios can involve expensive professional services and extended implementation timelines.
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Let's sync up on what users are saying about SINC. SINC receives praise for its user-friendly interface and intuitive design, making it easy for employees to clock in and out, request time off, and view their schedules. Its scheduling features are also a hit, allowing managers to create and modify schedules with ease, ensuring proper staff coverage. The mobile app is particularly popular, providing employees with convenient access to their schedules and time-off requests. However, some users report occasional glitches and syncing issues with the mobile app, as well as limitations in reporting and analytics capabilities. Compared to competitors like Deputy and When I Work, SINC stands out for its affordability and ease of use, making it a great option for small and medium-sized businesses. Its scheduling features are on par with competitors, but its reporting and analytics capabilities may not be as robust. SINC appears to be best suited for small to medium-sized businesses in industries such as retail, hospitality, and healthcare that require basic workforce management functionalities like scheduling and time tracking. Larger businesses or those with more complex needs may require a more comprehensive solution.

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User reviews of Infor Workforce Management paint a mixed picture. Praise often centers around its powerful features and ability to automate complex tasks. One user gushes: "Infor WFM saved us countless hours in scheduling and reduced overtime by 15%. It's a game-changer for managing our large retail workforce." However, the same reviewer cautions about the learning curve: "It's not the most user-friendly system, and training is crucial." This sentiment echoes throughout reviews. Users love the granular control over scheduling rules and compliance features, finding it superior to "basic competitors like Kronos." But the complexity often comes at a cost. Frustrations arise with "outdated UI" and "reports that feel rigid and limited." One healthcare administrator compares it to "juggling spreadsheets" for deeper analysis. Another pain point is integration. While praised for pre-built connectors, some warn against "integration nightmares" with older systems. This can be a dealbreaker for businesses heavily reliant on legacy software. Despite these drawbacks, many users credit Infor WFM with significant ROI. The automation, compliance tools, and mobile employee app are seen as key differentiators. One manufacturer sums it up: "Sure, it's not perfect, but the cost savings and improved efficiency outweigh the learning curve. We're finally in control of our workforce." Overall, Infor Workforce Management seems to be a powerful but demanding tool. For organizations willing to invest the time and effort to master its complexities, it can be a game-changer. However, businesses with simpler needs or limited resources might find lighter-weight alternatives more suitable.

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Screenshots

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