Top Reflexis Alternatives & Competitors For 2024

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Looking for alternatives to Reflexis? Many users crave user-friendly and feature-rich solutions for tasks like Employee Scheduling, Mobile Capabilities, and Leave and Absence Management. Leveraging crowdsourced data from over 1,000 real Workforce Management Software selection projects based on 400+ capabilities, we present a comparison of Reflexis to leading industry alternatives like Infor Workforce Management, JDA Workforce Management, Crew, and SINC.

Reflexis Software Tool
JDA Workforce Management Software Tool
Crew Software Tool

Product Basics

Reflexis (acquired by Zebra Technologies) is a Workforce Management (WFM) software platform that helps businesses optimize labor scheduling and workforce performance. It's particularly suited for organizations with large, complex workforces across various locations, such as retail chains, hospitality groups, and healthcare providers. Key benefits include improved scheduling accuracy, reduced labor costs, and boosted employee engagement. Popular features encompass demand forecasting, automated scheduling, time and attendance tracking, and performance analytics. User reviews praise its intuitive interface, scalability, and reporting capabilities. Compared to similar WFM products, Reflexis stands out for its focus on AI-powered automation and optimization. However, its pricing reflects this advanced functionality, typically falling within a higher range compared to simpler WFM options. Costs can vary based on specific modules, the number of users, and implementation complexity.

Pros
  • Intuitive interface
  • Accurate scheduling
  • AI-powered automation
  • Comprehensive analytics
  • Scalable for large businesses
Cons
  • Higher price point
  • Complex implementation
  • Steeper learning curve
  • Limited customization
  • Potential for bugs
read more...
Infor CloudSuite Workforce Management is a cloud-based labor management software designed to meet the needs of businesses of all sizes. It helps businesses ensure regulatory and legislative compliance, reduce labor costs and boost employee performance.

It facilitates time and attendance tracking, schedule building and provides managers with insights into overall business performance. Managers can leverage the software to optimize core HR processes and manage all team members, conveniently through a single interface.

Pros
  • Automated scheduling
  • Cost & labor control
  • Time & attendance
  • Compliance & audit
  • Mobile accessibility
Cons
  • Complex UI/UX
  • Limited reporting
  • Integration challenges
  • Costly customization
  • Steep learning curve
read more...
JDA Workforce Management (now called Blue Yonder) helps users to strategically plan how to best utilize team members based on their strengths and weaknesses. It's able to assist with labor planning, budgeting, scheduling and task management along with a variety of other vital tasks.

The WFM system comes fully equipped with mobile capabilities that benefit the entire team. Individual employees are able to utilize mobile tools that will help increase their work productivity and help them to provide a better customer experience.
read more...
Crew is a team management software that connects frontline employees, fosters employee interactions and drives real-time business results. It assists businesses in aligning and managing frontline team member goals and communication to increase productivity.

Team communication, shift scheduling, employee appreciation, document and task management, employee surveys and enterprise management are its main attributes.
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SINC is a real-time labor management software that enables businesses to establish projects, schedule staff, assign tasks, track feedback and engage with on-site teams. Organizations can leverage their cost accounting capabilities to see gross payroll expenses, pay cycles, pricing codes and cost trends across multiple businesses.

It includes a project notes attribute that allows all workforce members to contribute text notes or photographs to team projects or individual tasks. Administrators may design built-in templates for recurring activities like site cleanup, assign pre-shift tasks, monitor pending or completed tasks, and use customized maps to track staff. Additionally, employees get automated push notifications.
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Product Assistance

Documentation
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Live Online
Videos
Webinars
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Knowledge Base
24/7 Live Support
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24/7 Live Support
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24/7 Live Support
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24/7 Live Support
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Product Ranking

#65

among all
Workforce Management Software

#15

among all
Workforce Management Software

#8

among all
Workforce Management Software

#43

among all
Workforce Management Software

#58

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Workforce Management Software

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Analyst Rating Summary

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AI-based Capabilities
Dashboard and Reporting
Employee Engagement and Collaboration
Employee Scheduling
Integrations and Extensibility
Dashboard and Reporting
Leave and Absence Management
Employee Scheduling
Platform Capabilities and Compliances
Time and Attendance Management
AI-based Capabilities
Dashboard and Reporting
Employee Engagement and Collaboration
Employee Scheduling
Integrations and Extensibility
AI-based Capabilities
Dashboard and Reporting
Employee Engagement and Collaboration
Employee Scheduling
Integrations and Extensibility
AI-based Capabilities
Dashboard and Reporting
Employee Engagement and Collaboration
Employee Scheduling
Integrations and Extensibility

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Reflexis
Infor Workforce Management
JDA Workforce Management
Crew
SINC
+ Add Product + Add Product
AI-based Capabilities Dashboard and Reporting Employee Engagement and Collaboration Employee Scheduling Leave and Absence Management Mobile Capabilities Platform Capabilities and Compliances Time and Attendance Management Workforce Planning and Management 63 100 27 92 100 68 87 85 85 0 25 50 75 100
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User Sentiment Summary

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Great User Sentiment 25 reviews
Good User Sentiment 26 reviews
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Excellent User Sentiment 210 reviews
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80%
of users recommend this product

Infor Workforce Management has a 'great' User Satisfaction Rating of 80% when considering 25 user reviews from 3 recognized software review sites.

78%
of users recommend this product

JDA Workforce Management has a 'good' User Satisfaction Rating of 78% when considering 26 user reviews from 3 recognized software review sites.

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96%
of users recommend this product

SINC has a 'excellent' User Satisfaction Rating of 96% when considering 210 user reviews from 2 recognized software review sites.

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Awards

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Dashboard and Reporting Award
Leave and Absence Management Award
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User Favorite Award

Synopsis of User Ratings and Reviews

Accurate Scheduling: Reduces labor costs and overtime by optimizing schedules based on demand, employee skills, and preferences.
Improved Efficiency: Automates tasks like scheduling, time tracking, and reporting, freeing up managers' time for other priorities.
Enhanced Employee Engagement: Mobile app access, self-service options, and better communication tools boost employee satisfaction and reduce turnover.
Data-Driven Decisions: Comprehensive analytics provide insights into labor costs, productivity, and compliance, enabling data-backed decision making.
Scalability and Flexibility: Adapts to the needs of growing businesses and handles complex scheduling requirements across multiple locations.
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Accurate Scheduling: Reduces over/understaffing, optimizes labor costs, improves service levels, and minimizes scheduling conflicts.
Compliance & Audit Ease: Automates adherence to labor laws and union contracts, minimizing penalties and simplifying audits.
Improved Visibility & Control: Real-time data and insights on staffing levels, attendance, and performance empower informed decision-making.
Enhanced Employee Engagement: Mobile app facilitates shift swaps, time-off requests, and communication, boosting morale and flexibility.
Scalability & Integration: Adapts to growing businesses and integrates with existing HR, payroll, and other systems.
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Automated Scheduling: JDA Workforce Management excels in automating scheduling processes, factoring in demand forecasts, employee preferences, and regulatory requirements to create optimized schedules.
Demand Forecasting: The software provides robust forecasting capabilities, enabling businesses to anticipate staffing needs based on historical data, trends, and predicted demand fluctuations.
Integration with HR and Payroll: JDA Workforce Management seamlessly integrates with existing HR and payroll systems, streamlining processes such as time tracking, leave management, and payroll processing.
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Scheduling Flexibility: Crew's scheduling tools allow for easy shift swapping and open shift filling, which can be helpful for employees who need to adjust their work schedules on short notice.
Communication: Crew's communication features allow for easy communication between managers and employees, which can help to improve team collaboration and efficiency. The platform offers features like group messaging, one-on-one chat, and announcements, which can be used to share important information, provide feedback, and answer questions.
Task Management: Crew's task management features allow managers to assign tasks to employees and track their progress. This can help to ensure that tasks are completed on time and to the required standard. The platform also allows managers to set deadlines, track progress, and provide feedback on tasks.
Time Tracking: Crew's time tracking features allow employees to clock in and out of their shifts, and managers to track employee hours. This can help to ensure that employees are paid accurately for their time worked. The platform also allows managers to generate reports on employee hours, which can be used for payroll and other purposes.
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Centralized Hub: Streamlines workforce management by consolidating scheduling, time tracking, and communication tools into one platform, eliminating the need to juggle multiple systems.
Automated Scheduling: Simplifies the scheduling process by automating shift assignments based on employee availability, skills, and labor regulations, reducing manual effort and potential errors.
Real-Time Visibility: Provides real-time insights into labor costs, employee performance, and schedule adherence, enabling data-driven decision-making and proactive adjustments.
Employee Empowerment: Empowers employees with self-service tools to manage their schedules, swap shifts, and request time off, fostering greater autonomy and engagement.
Compliance Assurance: Helps ensure compliance with labor laws and regulations by automating time tracking, break management, and overtime calculations, mitigating legal risks.
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High Cost: Reflexis can be expensive compared to simpler WFM options, especially for smaller businesses or those with basic scheduling needs.
Complex Implementation: Setting up and configuring Reflexis can be complex, requiring technical expertise and potentially involving additional consulting costs.
Steeper Learning Curve: Users, especially managers, may require training to adapt to the interface and utilize the platform's full potential.
Limited Customization: While offering flexibility, Reflexis may not cater to highly specific or niche scheduling requirements of certain industries.
Potential for Bugs and Glitches: As with any complex software, Reflexis can encounter occasional bugs or technical issues that disrupt operations.
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Complex Interface & Learning Curve: Users often find the UI outdated and navigation unintuitive, requiring significant training and potential resistance to adoption.
Limited Reporting Flexibility: Built-in reports may lack customization options for deeper analysis, necessitating manual data manipulation for granular insights.
Integration Challenges: Integrating with third-party systems, especially legacy ones, can be complex and costly, demanding careful planning and vendor expertise.
Pricey Customization: Tailoring the system to unique business rules or complex scheduling scenarios can involve expensive professional services and extended implementation timelines.
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Integration Issues: Some users have reported difficulties integrating JDA Workforce Management with other essential business systems, such as HRIS and payroll software. This lack of seamless integration can lead to data silos and manual workarounds.
Complex Configuration: Setting up and configuring JDA Workforce Management can be a complex and time-consuming process, often requiring significant IT involvement. This can present challenges for businesses without dedicated IT resources.
Steep Learning Curve: The software's user interface and navigation can be challenging to learn for new users. Businesses may need to invest in additional training and support to ensure their staff can effectively use the system.
Reporting Limitations: Some users have expressed dissatisfaction with the reporting capabilities of JDA Workforce Management, citing difficulties in extracting specific data or customizing reports to meet their unique business needs.
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Limited Scheduling Features: Crew's scheduling capabilities may not be robust enough for businesses with complex staffing needs, such as those requiring shift bidding or advanced availability management.
Mobile App Limitations: The mobile app's functionality may be limited compared to the web version, potentially hindering employees' ability to manage their schedules or communicate effectively on-the-go.
Integrations: Crew may have limited integrations with other workforce management or payroll systems, potentially requiring manual data entry and increasing the risk of errors.
Customer Support: Some users have reported challenges with Crew's customer support, including long wait times or difficulty resolving issues effectively.
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Limited Functionality: SINC lacks some core features that are essential for many businesses, such as the ability to track employee time off, manage schedules, and generate reports. This can make it difficult to get a complete picture of employee productivity and can lead to compliance issues.
Usability Issues: Some users find the SINC interface to be clunky and difficult to use. This can lead to frustration and can make it difficult to get the most out of the software. The mobile app also has limitations, making it challenging for employees to access information or complete tasks on the go.
Customer Support: There have been reports of slow or unhelpful customer support from SINC. This can be a major problem for businesses that rely on the software to manage their workforce.
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Reflexis user reviews paint a picture of a powerful yet demanding WFM solution. Praised for its AI-driven accuracy, automation capabilities, and comprehensive analytics, users commend its ability to "reduce scheduling headaches" and "boost efficiency across the board." One manager gushes, "Finally, a system that takes the guesswork out of scheduling and gives us real control over labor costs." However, the complexity comes at a price. Users highlight the "steep learning curve" and "hefty price tag" as major drawbacks. Compared to competitors like Kronos or ADP, Reflexis is seen as "more feature-rich but less user-friendly," particularly for smaller businesses. One reviewer cautions, "If you need a simple scheduling tool, this might be overkill." The differentiating factor lies in Reflexis' focus on automation and optimization. Users cite its "intelligent forecasting" and "self-service options for employees" as major strengths, freeing up time for managers to focus on other aspects of their jobs. One user aptly summarizes, "Reflexis isn't just about scheduling; it's about streamlining the entire workforce management process." Ultimately, Reflexis is a powerful tool for businesses seeking advanced WFM capabilities and data-driven insights. But its complexity and cost may deter those with simpler needs. As one user concludes, "If you're willing to invest the time and resources, Reflexis can be a game-changer. But for basic scheduling, there might be better options out there."

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User reviews of Infor Workforce Management paint a mixed picture. Praise often centers around its powerful features and ability to automate complex tasks. One user gushes: "Infor WFM saved us countless hours in scheduling and reduced overtime by 15%. It's a game-changer for managing our large retail workforce." However, the same reviewer cautions about the learning curve: "It's not the most user-friendly system, and training is crucial." This sentiment echoes throughout reviews. Users love the granular control over scheduling rules and compliance features, finding it superior to "basic competitors like Kronos." But the complexity often comes at a cost. Frustrations arise with "outdated UI" and "reports that feel rigid and limited." One healthcare administrator compares it to "juggling spreadsheets" for deeper analysis. Another pain point is integration. While praised for pre-built connectors, some warn against "integration nightmares" with older systems. This can be a dealbreaker for businesses heavily reliant on legacy software. Despite these drawbacks, many users credit Infor WFM with significant ROI. The automation, compliance tools, and mobile employee app are seen as key differentiators. One manufacturer sums it up: "Sure, it's not perfect, but the cost savings and improved efficiency outweigh the learning curve. We're finally in control of our workforce." Overall, Infor Workforce Management seems to be a powerful but demanding tool. For organizations willing to invest the time and effort to master its complexities, it can be a game-changer. However, businesses with simpler needs or limited resources might find lighter-weight alternatives more suitable.

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User reviews from the past year present a mixed bag. On the upside, JDA Workforce Management consistently earns praise for its robust reporting features, which streamline HR tasks, especially for larger teams. Users also appreciate the software's ability to optimize schedules based on projected demand, ensuring that businesses have the right people in the right place at the right time. However, a recurring pain point is the lack of seamless integration with other business systems, such as HRIS and payroll software, creating a significant hurdle for companies reliant on interconnected workflows. This integration hiccup, coupled with reports of a complex implementation process, makes JDA Workforce Management better suited for larger enterprises with dedicated IT resources. Smaller businesses, especially those seeking plug-and-play solutions, might find the software's complexity and potential integration roadblocks to be dealbreakers.

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Is your team rowing in different directions? Crew might just be the oar you need to get everyone in sync. Over the past year, user reviews paint a picture of Crew as a robust scheduling and communication tool, particularly well-suited for deskless teams in industries like retail, hospitality, and healthcare. Users frequently highlight Crew's scheduling flexibility, allowing managers to easily create and modify schedules, while employees appreciate the ability to swap shifts and request time off directly through the app. The built-in communication features, including group messaging and one-on-one chats, are lauded for fostering team collaboration and streamlining communication, especially for dispersed teams. Crew's strength lies in its mobile-first design, making it accessible and convenient for employees who are always on the go. However, some users note that Crew's time and attendance tracking could be more comprehensive, lacking features like geofencing and detailed reporting. Integrations with payroll systems are also limited, which can create additional manual work for administrators. While Crew offers a free plan, several key features, such as task management and advanced reporting, are reserved for paid plans, which can be a drawback for smaller businesses. In comparison to competitors like When I Work and 7shifts, Crew stands out with its user-friendly interface and focus on employee engagement. Features like shout-outs and team surveys contribute to a positive work environment and help managers stay connected with their teams. Crew's emphasis on communication and scheduling flexibility makes it an ideal choice for businesses with a large, deskless workforce that values employee engagement and streamlined operations. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest features and integrations before making a decision.

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Let's sync up on what users are saying about SINC. SINC receives praise for its user-friendly interface and intuitive design, making it easy for employees to clock in and out, request time off, and view their schedules. Its scheduling features are also a hit, allowing managers to create and modify schedules with ease, ensuring proper staff coverage. The mobile app is particularly popular, providing employees with convenient access to their schedules and time-off requests. However, some users report occasional glitches and syncing issues with the mobile app, as well as limitations in reporting and analytics capabilities. Compared to competitors like Deputy and When I Work, SINC stands out for its affordability and ease of use, making it a great option for small and medium-sized businesses. Its scheduling features are on par with competitors, but its reporting and analytics capabilities may not be as robust. SINC appears to be best suited for small to medium-sized businesses in industries such as retail, hospitality, and healthcare that require basic workforce management functionalities like scheduling and time tracking. Larger businesses or those with more complex needs may require a more comprehensive solution.

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Top Alternatives in Workforce Management Software


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Humanity

Infor Workforce Management

Legion WFM

NICE Workforce Management

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Quinyx

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