Reflexis vs Push Operations

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Our analysts compared Reflexis vs Push Operations based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Reflexis Software Tool

Product Basics

Reflexis (acquired by Zebra Technologies) is a Workforce Management (WFM) software platform that helps businesses optimize labor scheduling and workforce performance. It's particularly suited for organizations with large, complex workforces across various locations, such as retail chains, hospitality groups, and healthcare providers. Key benefits include improved scheduling accuracy, reduced labor costs, and boosted employee engagement. Popular features encompass demand forecasting, automated scheduling, time and attendance tracking, and performance analytics. User reviews praise its intuitive interface, scalability, and reporting capabilities. Compared to similar WFM products, Reflexis stands out for its focus on AI-powered automation and optimization. However, its pricing reflects this advanced functionality, typically falling within a higher range compared to simpler WFM options. Costs can vary based on specific modules, the number of users, and implementation complexity.

Pros
  • Intuitive interface
  • Accurate scheduling
  • AI-powered automation
  • Comprehensive analytics
  • Scalable for large businesses
Cons
  • Higher price point
  • Complex implementation
  • Steeper learning curve
  • Limited customization
  • Potential for bugs
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Push Operations is a comprehensive software solution designed to streamline workforce management tasks. It is particularly well-suited for the restaurant and hospitality industries, where managing a dynamic workforce with varying schedules and compliance requirements is a daily challenge. The software offers significant benefits by automating scheduling, time tracking, payroll processing, and HR management, thereby reducing administrative overhead and increasing operational efficiency. Among its most popular features are real-time labor cost tracking and employee self-service portals, which enhance both managerial oversight and employee satisfaction. When compared to similar products, users often highlight Push Operations for its user-friendly interface and the specificity of its features tailored to the needs of service-oriented businesses. Pricing for Push Operations is typically structured on a per-employee, per-month basis, making it scalable for businesses of different sizes, though specifics can vary based on the range of functionalities a business opts to utilize.

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Product Assistance

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24/7 Live Support
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Product Insights

  • Optimization: Receive alerts and analysis of schedule efficiency on the fly. Generate accurate labor forecasts and schedules with an intuitive UI, which is AI-supported. 
  • Accuracy: Ensure that employees can accurately clock in and out hassle-free with time clock modules that rely on facial recognition and voice control. 
  • Mobility: Monitor key metrics on the go to improve decisions and gain actionable insights into compliance and performance. Handle a variety of modern retail problems on a smartphone or tablet. 
  • Safe and Compliant: Ensure compliance with complex pay rules, union contracts, labor laws and business policies to improve productivity and avoid timekeeping conflicts. 
  • Data-Driven: Pre-plan tasks and schedules based on insights from analytical reports to ensure improved efficiency by assigning the right person to the right task. 
  • Improved Employee Engagement: Provide greater control to employees for schedules and shifts, leading to better productivity and work-life balance. 
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  • Time-Saving: Ensure easy management of the workforce with seamless workflows that save time and increase productivity. 
  • Key Insights: Make smarter decisions and improve efficiency with accurate scheduling, real-time data, timely reports and notifications. 
  • Cost Effective: Automate payroll calculations to avoid errors and penalties, as well as plan labor in advance to reduce labor costs. 
  • Flexibility: Monitor premiums, daily minimum calculations and minimum tip top-offs to accurately track and pay employees at multiple positions and different rates. 
  • Compliance: Keep steady note of daily time pay, minimum pay, tax filings, pay stubs and breaks to ensure thorough compliance and support strategic plans. 
  • Central Management: Manage all business-related tasks from one account, including monitoring and assessment of overtime costs. 
  • Accessibility: Implement conveniently with minimal paperwork for employees and a consistent on-boarding experience across locations. One login allows employees to access and update details on the go. 
  • Seamless Communication: Allow staff to swap shifts, release shifts and request time off in a centralized space. Receive notification of reports and non-compliance in real time. 
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  • Workforce Manager: Optimize labor budgeting, forecasting and scheduling with AI support. Anticipate demand to ensure accurate scheduling of the right associate at the right spot. 
  • Time and Attendance Management: Track time accurately with time clocks to control labor costs. Optimize time tracking by eliminating data errors, time-consuming reporting, out-of-compliance issues and more. 
  • Employee Self-Service: Enable employees to be in control of their schedules while ensuring their alignment with business policies. To streamline scheduling for managers, associates can: 
    •  Access weekly or monthly schedules. 
    •  Submit times to pick up or swap shifts. 
    •  Request and edit time off. 
    •  View accrual leave balances and more. 
  • Customer Appointments: Comply with regulations and ensure safety by managing on-site traffic. For flexibility and convenience, customers can: 
    •  Book, reschedule and terminate appointments. 
    •  Sync appointments to their personal calendar. 
    •  Review appointment details with ease. 
  • Reporting and Analytics: Create a variety of drag-and-drop reports like punch audit, employee availability, store level execution and more. Discover trends and gain insights into store and labor operations using advanced analytics. 
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  • Payroll: Access real-time payroll analytics with automated calculations and stay ahead on labor laws compliance. Also offers wage tracking and automated calculations for tip management. 
  • Time and Attendance: Automate shifts, track camera time and hours of employees with multiple rates and positions. Customize clock timings, compare employees’ clock timings against scheduled time and more. 
  • Scheduling: Create shift templates and schedule smartly keeping labor costs in mind. Also, analyze and review shift swaps with ease from one location. 
  • Reporting: Gain actionable insights with real-time sales and labor reports. Get notified of KPIs on the go and stay connected with management teams. 
  • Integrations: Benefit from integration with third-party applications like Avero, Ctuit, Hikvision, Macros, NCR Aloha and more. 
  • Multilevel Dashboard: Access all KPIs from one centralized dashboard and avoid going after multiple locations. 
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Product Ranking

#65

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Workforce Management Software

#24

among all
Workforce Management Software

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Analyst Rating Summary

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User Sentiment Summary

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Excellent User Sentiment 149 reviews
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90%
of users recommend this product

Push Operations has a 'excellent' User Satisfaction Rating of 90% when considering 149 user reviews from 3 recognized software review sites.

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4.4 (56)
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4.6 (47)
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4.6 (46)

Awards

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Push Operations stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Accurate Scheduling: Reduces labor costs and overtime by optimizing schedules based on demand, employee skills, and preferences.
Improved Efficiency: Automates tasks like scheduling, time tracking, and reporting, freeing up managers' time for other priorities.
Enhanced Employee Engagement: Mobile app access, self-service options, and better communication tools boost employee satisfaction and reduce turnover.
Data-Driven Decisions: Comprehensive analytics provide insights into labor costs, productivity, and compliance, enabling data-backed decision making.
Scalability and Flexibility: Adapts to the needs of growing businesses and handles complex scheduling requirements across multiple locations.
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User-Friendly: More than 95% of user feedback on this feature notes the easily navigable user interface as a key benefit.
Scheduling: The product offers a robust suite of capabilities for scheduling, according to all the users who mention this aspect.
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High Cost: Reflexis can be expensive compared to simpler WFM options, especially for smaller businesses or those with basic scheduling needs.
Complex Implementation: Setting up and configuring Reflexis can be complex, requiring technical expertise and potentially involving additional consulting costs.
Steeper Learning Curve: Users, especially managers, may require training to adapt to the interface and utilize the platform's full potential.
Limited Customization: While offering flexibility, Reflexis may not cater to highly specific or niche scheduling requirements of certain industries.
Potential for Bugs and Glitches: As with any complex software, Reflexis can encounter occasional bugs or technical issues that disrupt operations.
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Updates: All users referencing this element report that the lack of quick and frequent updates for outdated features is a major concern.
Mobile Functionality: The unavailability of a fully functional mobile app is a cause of inconvenience according to all user feedback discussing this aspect.
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Reflexis user reviews paint a picture of a powerful yet demanding WFM solution. Praised for its AI-driven accuracy, automation capabilities, and comprehensive analytics, users commend its ability to "reduce scheduling headaches" and "boost efficiency across the board." One manager gushes, "Finally, a system that takes the guesswork out of scheduling and gives us real control over labor costs." However, the complexity comes at a price. Users highlight the "steep learning curve" and "hefty price tag" as major drawbacks. Compared to competitors like Kronos or ADP, Reflexis is seen as "more feature-rich but less user-friendly," particularly for smaller businesses. One reviewer cautions, "If you need a simple scheduling tool, this might be overkill." The differentiating factor lies in Reflexis' focus on automation and optimization. Users cite its "intelligent forecasting" and "self-service options for employees" as major strengths, freeing up time for managers to focus on other aspects of their jobs. One user aptly summarizes, "Reflexis isn't just about scheduling; it's about streamlining the entire workforce management process." Ultimately, Reflexis is a powerful tool for businesses seeking advanced WFM capabilities and data-driven insights. But its complexity and cost may deter those with simpler needs. As one user concludes, "If you're willing to invest the time and resources, Reflexis can be a game-changer. But for basic scheduling, there might be better options out there."

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With a user-friendly interface that’s easy to understand and navigate, Push Operations simplifies workforce management according to user reviews. It also provides a set of vigorous features for scheduling, time tracking and payroll, which improve efficiency while keeping labor costs in check. However, user feedback reports that delayed updates for basic features as well as outdated ones make the product tedious to work with. The lack of a robust mobile app is also a major drawback according to reviews. Overall, the product can be a good pick for companies in the hospitality industry that rely on scheduling and frequent communication.

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