Reflexis vs Legion WFM

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Our analysts compared Reflexis vs Legion WFM based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Reflexis Software Tool

Product Basics

Reflexis (acquired by Zebra Technologies) is a Workforce Management (WFM) software platform that helps businesses optimize labor scheduling and workforce performance. It's particularly suited for organizations with large, complex workforces across various locations, such as retail chains, hospitality groups, and healthcare providers. Key benefits include improved scheduling accuracy, reduced labor costs, and boosted employee engagement. Popular features encompass demand forecasting, automated scheduling, time and attendance tracking, and performance analytics. User reviews praise its intuitive interface, scalability, and reporting capabilities. Compared to similar WFM products, Reflexis stands out for its focus on AI-powered automation and optimization. However, its pricing reflects this advanced functionality, typically falling within a higher range compared to simpler WFM options. Costs can vary based on specific modules, the number of users, and implementation complexity.

Pros
  • Intuitive interface
  • Accurate scheduling
  • AI-powered automation
  • Comprehensive analytics
  • Scalable for large businesses
Cons
  • Higher price point
  • Complex implementation
  • Steeper learning curve
  • Limited customization
  • Potential for bugs
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Legion, a Workforce Management (WFM) software, automates and streamlines employee scheduling, time tracking, and communication for organizations of all sizes. Its core strength lies in optimizing labor costs and boosting operational efficiency through features like AI-powered forecasting, real-time schedule adjustments, and mobile accessibility for employees. Legion caters well to service-oriented businesses with unpredictable demand, such as healthcare or retail, but its flexibility also suits larger enterprises seeking centralized workforce management. Users praise its intuitive interface, reporting capabilities, and seamless integration with payroll systems. While pricing varies based on specific needs and modules, Legion generally falls within the mid-range of WFM solutions, offering subscription plans with per-user fees and annual billing cycles.

Pros
  • Streamlines scheduling
  • Boosts efficiency
  • Mobile accessibility
  • Cost optimization
  • Integrations
Cons
  • Learning curve
  • Limited reporting options
  • Pricey for small teams
  • Customization limitations
  • Integrations not seamless
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Product Assistance

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Product Insights

  • Optimization: Receive alerts and analysis of schedule efficiency on the fly. Generate accurate labor forecasts and schedules with an intuitive UI, which is AI-supported. 
  • Accuracy: Ensure that employees can accurately clock in and out hassle-free with time clock modules that rely on facial recognition and voice control. 
  • Mobility: Monitor key metrics on the go to improve decisions and gain actionable insights into compliance and performance. Handle a variety of modern retail problems on a smartphone or tablet. 
  • Safe and Compliant: Ensure compliance with complex pay rules, union contracts, labor laws and business policies to improve productivity and avoid timekeeping conflicts. 
  • Data-Driven: Pre-plan tasks and schedules based on insights from analytical reports to ensure improved efficiency by assigning the right person to the right task. 
  • Improved Employee Engagement: Provide greater control to employees for schedules and shifts, leading to better productivity and work-life balance. 
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  • Accuracy: Make accurate demand forecasts according to time-based patterns like seasonality and holidays using a machine learning model. The model continually improves itself by monitoring forecast results and projections. 
  • Efficient Data Processing: Store and process large amounts of data without delays for better demand forecasting and improved overall efficiency using AI. 
  • Simplified Calculations: Automate the calculation of optimal labor hours based on expected demand and customer standards for smarter planning and scheduling. 
  • Customizability: Adjust tasks and roles according to business-specific requirements. Add information into automated scheduling to effectively assign responsibilities. 
  • Cost Control: Keep labor costs in check to stay within the organization’s budget.Create efficient schedules using AI-based computations based on business specifications. 
  • Improved Labor Efficiency: Assign suitable responsibilities to employees according to skills and locations, leading to better efficiency. Categorize employees with badges like key holders and service pro. 
  • Accessibility: Facilitate mobile-driven engagement where employees can indicate schedule and location preferences and access their schedules on the go. 
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  • Workforce Manager: Optimize labor budgeting, forecasting and scheduling with AI support. Anticipate demand to ensure accurate scheduling of the right associate at the right spot. 
  • Time and Attendance Management: Track time accurately with time clocks to control labor costs. Optimize time tracking by eliminating data errors, time-consuming reporting, out-of-compliance issues and more. 
  • Employee Self-Service: Enable employees to be in control of their schedules while ensuring their alignment with business policies. To streamline scheduling for managers, associates can: 
    •  Access weekly or monthly schedules. 
    •  Submit times to pick up or swap shifts. 
    •  Request and edit time off. 
    •  View accrual leave balances and more. 
  • Customer Appointments: Comply with regulations and ensure safety by managing on-site traffic. For flexibility and convenience, customers can: 
    •  Book, reschedule and terminate appointments. 
    •  Sync appointments to their personal calendar. 
    •  Review appointment details with ease. 
  • Reporting and Analytics: Create a variety of drag-and-drop reports like punch audit, employee availability, store level execution and more. Discover trends and gain insights into store and labor operations using advanced analytics. 
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  • Demand Forecasting: Automate demand forecasting to ensure quality customer experiences. 
    •  Offers automatic and accurate demand forecasts with ever-improving machine learning capabilities and integration of internal and external variables. 
    •  Enables single-click creation of optimal labor plans. 
    •  Generate what-if scenarios like new channels, seasonality and more for accuracy. 
  • Labor Optimization: Compute workload using AI and create task-based models efficiently. Integrate external data and access staffing guidance visualizations for convenient analysis. 
  • Automated Scheduling: Create optimal AI-driven schedules quickly. Simplifies labor compliance rules and business policies and ensures fair allocation of work. Access complete schedules and revision history. 
  • Employee Engagement: Lets employees decide when, how and where they want to work. Supports self-service shift swaps and time-off requests. 
    •  Receive and/or claim offers for extra work. 
    •  Handles scheduling and location preferences. 
    •  Allows managers to approve time off requests and access forecasts on the fly. 
  • Attendance and Payroll Management:
    •  Provides alerts for compliance violations. 
    •  Tracks inputs like overtime, meal premiums and more. 
    •  Automatically computes premium pay and offers predictable pay. 
    •  Auto-aggregates attendance records with schedules. 
    •  Facilitates seamless clock-in and out despite network issues. 
  • Self-Service Analytics: Explore self-service data and create customized reports using ad hoc reporting. Create, customize and share dashboards to access actionable insights. 
  • Integration: Integrate seamlessly with third-party APIs using pre-built connectors in most HRIS and POS systems. 
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Product Ranking

#65

among all
Workforce Management Software

#140

among all
Workforce Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Reflexis
Legion WFM
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AI-based Capabilities Dashboard And Reporting Employee Engagement And Collaboration Employee Scheduling Leave And Absence Management Mobile Capabilities Platform Capabilities And Compliances Time And Attendance Management Workforce Planning And Management 96 60 86 100 71 21 100 62 71 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

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Great User Sentiment 14 reviews
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86%
of users recommend this product

Legion WFM has a 'great' User Satisfaction Rating of 86% when considering 14 user reviews from 1 recognized software review sites.

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4.3 (14)

Awards

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SelectHub research analysts have evaluated Legion WFM and concluded it earns best-in-class honors for Employee Scheduling and Platform Capabilities and Compliances.

Employee Scheduling Award
Platform Capabilities and Compliances Award

Synopsis of User Ratings and Reviews

Accurate Scheduling: Reduces labor costs and overtime by optimizing schedules based on demand, employee skills, and preferences.
Improved Efficiency: Automates tasks like scheduling, time tracking, and reporting, freeing up managers' time for other priorities.
Enhanced Employee Engagement: Mobile app access, self-service options, and better communication tools boost employee satisfaction and reduce turnover.
Data-Driven Decisions: Comprehensive analytics provide insights into labor costs, productivity, and compliance, enabling data-backed decision making.
Scalability and Flexibility: Adapts to the needs of growing businesses and handles complex scheduling requirements across multiple locations.
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Saves time on scheduling: Legion automates tasks like schedule creation and time tracking, freeing up managers for other priorities.
Boosts efficiency: AI-powered features optimize staffing levels and reduce labor costs.
Improves communication: Mobile app and real-time updates keep employees informed and engaged.
Empowers employees: Self-service features and flexible scheduling options increase employee satisfaction.
Reduces compliance risks: Legion helps ensure adherence to labor laws and regulations.
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High Cost: Reflexis can be expensive compared to simpler WFM options, especially for smaller businesses or those with basic scheduling needs.
Complex Implementation: Setting up and configuring Reflexis can be complex, requiring technical expertise and potentially involving additional consulting costs.
Steeper Learning Curve: Users, especially managers, may require training to adapt to the interface and utilize the platform's full potential.
Limited Customization: While offering flexibility, Reflexis may not cater to highly specific or niche scheduling requirements of certain industries.
Potential for Bugs and Glitches: As with any complex software, Reflexis can encounter occasional bugs or technical issues that disrupt operations.
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Learning curve: Initial setup and configuration can be complex for some users, requiring training and adaptation.
Limited reporting customization: While offering basic reports, advanced customization options for specific data analysis needs might be lacking.
Pricey for small teams: Subscription cost can be high for small businesses with limited budgets compared to basic scheduling needs.
Customization limitations: While offering flexibility, Legion may not be adaptable enough for highly specific industry regulations or workflows.
Occasional integration issues: Some users report minor data syncing issues between Legion and other platforms.
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Reflexis user reviews paint a picture of a powerful yet demanding WFM solution. Praised for its AI-driven accuracy, automation capabilities, and comprehensive analytics, users commend its ability to "reduce scheduling headaches" and "boost efficiency across the board." One manager gushes, "Finally, a system that takes the guesswork out of scheduling and gives us real control over labor costs." However, the complexity comes at a price. Users highlight the "steep learning curve" and "hefty price tag" as major drawbacks. Compared to competitors like Kronos or ADP, Reflexis is seen as "more feature-rich but less user-friendly," particularly for smaller businesses. One reviewer cautions, "If you need a simple scheduling tool, this might be overkill." The differentiating factor lies in Reflexis' focus on automation and optimization. Users cite its "intelligent forecasting" and "self-service options for employees" as major strengths, freeing up time for managers to focus on other aspects of their jobs. One user aptly summarizes, "Reflexis isn't just about scheduling; it's about streamlining the entire workforce management process." Ultimately, Reflexis is a powerful tool for businesses seeking advanced WFM capabilities and data-driven insights. But its complexity and cost may deter those with simpler needs. As one user concludes, "If you're willing to invest the time and resources, Reflexis can be a game-changer. But for basic scheduling, there might be better options out there."

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Legion's user reviews paint a picture of a powerful, yet sometimes demanding, workforce management tool. Users laud its robust scheduling features, highlighting the drag-and-drop interface for effortless shift creation and the automated rule engine that simplifies complex scheduling needs. One reviewer gushes, "Legion's scheduling is like magic. It takes care of everything, from conflicts to overtime, and keeps everyone happy." However, some find the learning curve steeper compared to competitors like Deputy. One user comments, "It's not as intuitive as Deputy, but once you get the hang of it, Legion is much more powerful." This trade-off between initial ease-of-use and advanced functionality is a recurring theme. Legion's mobile app also receives mixed reviews. While some appreciate its convenience for employees, others find it clunky and lacking features compared to standalone timekeeping apps. This highlights a potential area for improvement, especially as mobile usage becomes increasingly important. Ultimately, Legion shines for businesses with complex scheduling needs and a willingness to invest in training. As one reviewer aptly puts it, "If you're looking for a basic scheduling tool, Legion might be overkill. But if you need something that can handle intricate requirements and grow with your business, it's a game-changer."

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