Legion WFM vs Synerion

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Our analysts compared Legion WFM vs Synerion based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Legion, a Workforce Management (WFM) software, automates and streamlines employee scheduling, time tracking, and communication for organizations of all sizes. Its core strength lies in optimizing labor costs and boosting operational efficiency through features like AI-powered forecasting, real-time schedule adjustments, and mobile accessibility for employees. Legion caters well to service-oriented businesses with unpredictable demand, such as healthcare or retail, but its flexibility also suits larger enterprises seeking centralized workforce management. Users praise its intuitive interface, reporting capabilities, and seamless integration with payroll systems. While pricing varies based on specific needs and modules, Legion generally falls within the mid-range of WFM solutions, offering subscription plans with per-user fees and annual billing cycles.

Pros
  • Streamlines scheduling
  • Boosts efficiency
  • Mobile accessibility
  • Cost optimization
  • Integrations
Cons
  • Learning curve
  • Limited reporting options
  • Pricey for small teams
  • Customization limitations
  • Integrations not seamless
read more...
Synerion streamlines workforce management through automated scheduling, time tracking, and employee self-service tools. Ideal for mid-sized to large organizations across various industries, it simplifies operations, reduces costs, and boosts employee engagement. Popular features include mobile time clock access, real-time data insights, and advanced forecasting for optimal staffing. User reviews praise its intuitive interface, customization options, and seamless integration with payroll systems. Pricing varies based on modules chosen and number of users, typically falling within a mid-range bracket with per-user, monthly subscription fees. Compared to similar products, Synerion emphasizes user-friendliness and flexibility, making it a strong contender for businesses seeking a comprehensive and adaptable workforce management solution.

Pros
  • User-friendly interface
  • Comprehensive features
  • Flexible customization
  • Seamless integrations
  • Mobile accessibility
Cons
  • Some setup complexity
  • Occasional reporting glitches
  • Limited native analytics
  • Cost for advanced modules
  • Training for complex features
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$49 Monthly
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$2/User, Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Accuracy: Make accurate demand forecasts according to time-based patterns like seasonality and holidays using a machine learning model. The model continually improves itself by monitoring forecast results and projections. 
  • Efficient Data Processing: Store and process large amounts of data without delays for better demand forecasting and improved overall efficiency using AI. 
  • Simplified Calculations: Automate the calculation of optimal labor hours based on expected demand and customer standards for smarter planning and scheduling. 
  • Customizability: Adjust tasks and roles according to business-specific requirements. Add information into automated scheduling to effectively assign responsibilities. 
  • Cost Control: Keep labor costs in check to stay within the organization’s budget.Create efficient schedules using AI-based computations based on business specifications. 
  • Improved Labor Efficiency: Assign suitable responsibilities to employees according to skills and locations, leading to better efficiency. Categorize employees with badges like key holders and service pro. 
  • Accessibility: Facilitate mobile-driven engagement where employees can indicate schedule and location preferences and access their schedules on the go. 
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  • Boosted Efficiency: Ditch the manual work and embrace automation. Synerion streamlines scheduling, time tracking, and communication, freeing up your time and resources for what truly matters.
  • Cost Savings Unearthed: Optimize your workforce, make smarter staffing decisions, and minimize unnecessary expenses. Synerion helps you control payroll, reduce overtime, and keep your budget on track.
  • Compliance Confidence: Stay ahead of regulations with built-in compliance features. Accurate timekeeping and adherence to labor laws ensure peace of mind and avoid costly penalties.
  • Happy and Engaged Employees: Empower your team with self-service tools and flexible schedules. Synerion fosters a sense of control and ownership, leading to increased satisfaction and productivity.
  • Data-Driven Decisions: Make informed choices based on real-time insights. Synerion's robust reporting and analytics give you the power to understand your workforce, identify trends, and optimize performance.
  • Adaptable to Your Growth: As your business evolves, so does your workforce management needs. Synerion's modular design and flexible configurations allow you to scale and customize the solution to meet your unique requirements.
  • Seamless Teamwork: Break down communication barriers and foster collaboration. Synerion connects teams through centralized scheduling, real-time updates, and task management tools, ensuring everyone is on the same page.
  • Competitive Edge Secured: A well-managed workforce is your secret weapon. Synerion helps you deliver consistent service, optimize operations, and exceed customer expectations, giving you a competitive advantage in the market.
  • Reduced Absenteeism and Overtime: Plan ahead and avoid unplanned chaos. Synerion's intelligent forecasting and scheduling tools help you manage workload effectively, minimizing absenteeism and unnecessary overtime.
  • Peace of Mind Guaranteed: Rest easy knowing your workforce management is in good hands. Synerion's secure platform, reliable features, and accurate data give you the confidence to focus on what matters most.
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  • Demand Forecasting: Automate demand forecasting to ensure quality customer experiences. 
    •  Offers automatic and accurate demand forecasts with ever-improving machine learning capabilities and integration of internal and external variables. 
    •  Enables single-click creation of optimal labor plans. 
    •  Generate what-if scenarios like new channels, seasonality and more for accuracy. 
  • Labor Optimization: Compute workload using AI and create task-based models efficiently. Integrate external data and access staffing guidance visualizations for convenient analysis. 
  • Automated Scheduling: Create optimal AI-driven schedules quickly. Simplifies labor compliance rules and business policies and ensures fair allocation of work. Access complete schedules and revision history. 
  • Employee Engagement: Lets employees decide when, how and where they want to work. Supports self-service shift swaps and time-off requests. 
    •  Receive and/or claim offers for extra work. 
    •  Handles scheduling and location preferences. 
    •  Allows managers to approve time off requests and access forecasts on the fly. 
  • Attendance and Payroll Management:
    •  Provides alerts for compliance violations. 
    •  Tracks inputs like overtime, meal premiums and more. 
    •  Automatically computes premium pay and offers predictable pay. 
    •  Auto-aggregates attendance records with schedules. 
    •  Facilitates seamless clock-in and out despite network issues. 
  • Self-Service Analytics: Explore self-service data and create customized reports using ad hoc reporting. Create, customize and share dashboards to access actionable insights. 
  • Integration: Integrate seamlessly with third-party APIs using pre-built connectors in most HRIS and POS systems. 
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  • Time and Attendance Management:  Automate timekeeping to streamline manual clock, timesheet and payroll processes, as well as minimize the risk of payroll fraud and improve productivity. It also includes: 
    •  Online data collection and management through barcode badges, magnetic stripe cards and biometrics. 
    •  Proof of attendance, ensuring adherence to all labor regulations. 
    •  Controls for labor costs to minimize errors and the chances of overpaying or underpaying. 
  • Workforce Management: Improves ROI and reduces errors with automated processes. It also supports: 
    •  Higher employee engagement through an employee self-service module. 
    •  Easy implementation with cloud and on-premise deployments. 
  • Time Clocks: Digital time clocks like biometrics, touch screen and tablet time clocks save time and money while aiding efficient workforce management. 
  • Scheduling: Automate the scheduling process for complex scenarios. Access real-time alerts for changes in the schedule to plan ahead. Also, ensure compliance with labor laws and union regulations. 
  • Absence Management: Automate the absence request process to manage sick days, partial absences, personal leave requests and more. Improve the payout process by accurately tracking leave time. 
  • Labor Costing: Pay employees accurately with different rates for their tasks and reduce non-billable hours. Manage costs and consolidate them using reports for better analysis. 
  • Reporting: Create and track KPIs and metrics using customized reporting, analytics and notifications for improved decision making and performance. 
  • Mobile Access: Access information and update changes anywhere with the mobile solution. 
    •  Employees can record attendance, request time off, track leaves and communicate seamlessly with others in the organization. 
    •  Managers can communicate with employees, manage time cards, and view and approve time off. 
  • Integrations: Integrate seamlessly with third-party applications like Deluxe, Sage, Okta, Desjardins and QuickBooks. 
read more...

Product Ranking

#140

among all
Workforce Management Software

#7

among all
Workforce Management Software

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Analyst Rating Summary

72
61
96
0
60
88
86
0
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Employee Scheduling
Platform Capabilities and Compliances
AI-based Capabilities
Employee Engagement and Collaboration
Dashboard and Reporting

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Legion WFM
Synerion
+ Add Product + Add Product
AI-based Capabilities Dashboard And Reporting Employee Engagement And Collaboration Employee Scheduling Leave And Absence Management Mobile Capabilities Platform Capabilities And Compliances Time And Attendance Management Workforce Planning And Management 96 60 86 100 71 21 100 62 71 0 88 0 79 75 64 50 62 57 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

63%
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User Sentiment Summary

Great User Sentiment 14 reviews
Excellent User Sentiment 122 reviews
86%
of users recommend this product

Legion WFM has a 'great' User Satisfaction Rating of 86% when considering 14 user reviews from 1 recognized software review sites.

96%
of users recommend this product

Synerion has a 'excellent' User Satisfaction Rating of 96% when considering 122 user reviews from 4 recognized software review sites.

n/a
4.8 (2)
n/a
4.82 (61)
4.3 (14)
4.8 (58)
n/a
4.0 (1)

Awards

SelectHub research analysts have evaluated Legion WFM and concluded it earns best-in-class honors for Employee Scheduling and Platform Capabilities and Compliances.

Employee Scheduling Award
Platform Capabilities and Compliances Award

Synerion stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Saves time on scheduling: Legion automates tasks like schedule creation and time tracking, freeing up managers for other priorities.
Boosts efficiency: AI-powered features optimize staffing levels and reduce labor costs.
Improves communication: Mobile app and real-time updates keep employees informed and engaged.
Empowers employees: Self-service features and flexible scheduling options increase employee satisfaction.
Reduces compliance risks: Legion helps ensure adherence to labor laws and regulations.
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Intuitive: All the users who mention this aspect observe that intuitive capabilities are a key benefit of the product.
User-Friendly: More than 90% of user feedback on this element reports that the product offers a navigable and user-friendly interface.
Scheduling: A robust suite of features supports effective scheduling, according to 75% of users who mention this feature.
Customer Service: All reviews that discuss this aspect suggest that customer service is quick and responsive when it comes to issue resolution.
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Learning curve: Initial setup and configuration can be complex for some users, requiring training and adaptation.
Limited reporting customization: While offering basic reports, advanced customization options for specific data analysis needs might be lacking.
Pricey for small teams: Subscription cost can be high for small businesses with limited budgets compared to basic scheduling needs.
Customization limitations: While offering flexibility, Legion may not be adaptable enough for highly specific industry regulations or workflows.
Occasional integration issues: Some users report minor data syncing issues between Legion and other platforms.
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Steeper learning curve: Users report a less intuitive interface and a need for dedicated training to master its features.
Limited mobile app: Key functions like timesheet approvals and shift swapping are missing from the mobile app, restricting on-the-go productivity.
Reporting customization: Creating tailored reports can be challenging due to restrictions in report design and data filtering options.
Customer support responsiveness: Users cite varying response times and occasional delays in resolving technical issues.
Integration challenges: Some users have encountered difficulties integrating Synerion with specific payroll systems or HR platforms, leading to data inconsistencies.
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Legion's user reviews paint a picture of a powerful, yet sometimes demanding, workforce management tool. Users laud its robust scheduling features, highlighting the drag-and-drop interface for effortless shift creation and the automated rule engine that simplifies complex scheduling needs. One reviewer gushes, "Legion's scheduling is like magic. It takes care of everything, from conflicts to overtime, and keeps everyone happy." However, some find the learning curve steeper compared to competitors like Deputy. One user comments, "It's not as intuitive as Deputy, but once you get the hang of it, Legion is much more powerful." This trade-off between initial ease-of-use and advanced functionality is a recurring theme. Legion's mobile app also receives mixed reviews. While some appreciate its convenience for employees, others find it clunky and lacking features compared to standalone timekeeping apps. This highlights a potential area for improvement, especially as mobile usage becomes increasingly important. Ultimately, Legion shines for businesses with complex scheduling needs and a willingness to invest in training. As one reviewer aptly puts it, "If you're looking for a basic scheduling tool, Legion might be overkill. But if you need something that can handle intricate requirements and grow with your business, it's a game-changer."

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With an interface that is easy to implement, understand and navigate, Synerion automates and streamlines all major workforce management processes, according to user feedback. The product also offers a suite of efficient features for workforce scheduling and reporting to maintain control on labor costs while improving efficiency. Reviews also suggest that all other features offered are intuitive, and on the rare occasions that glitches occur, the customer service team is responsive and well-versed to tackle most issues. Without any notable cons to speak of, the product can be a great pick for companies looking to automate and enhance their workforce management capabilities.

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