Kronos Workforce Ready vs Softworks

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Our analysts compared Kronos Workforce Ready vs Softworks based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Kronos Workforce Ready Software Tool
Softworks Software Tool

Product Basics

Kronos Workforce Ready (now known as UKG Ready) is a cloud-based HRM software designed to meet the needs of businesses of all sizes, across all industries. Users have access to a broad range of features and additional integrations to complete a variety of core human resources tasks.

Facilitating management of both full- and part-time employees as well as hourly or salaried employees, it is customizable to meet the specific needs of any business. Users have the option to start with the full deployment of modules or begin with a single module and build from there.
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Softworks aims to improve workforce productivity, enhance profitability and increase operational value. Businesses can keep employees engaged and empowered with self-service modules and support by multi-disciplinary teams. It ensures that workforce plans and productivity align with the organization’s goals.

Its main capabilities include project tracking, absence management, labor scheduling and more.
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$21/User, Monthly
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$29 Monthly
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Tailored to your specific needs
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Chromebook
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Cloud
On-Premise
Mobile
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Product Assistance

Documentation
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Live Online
Videos
Webinars
Documentation
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Videos
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Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Compliance:  Real-time visibility allows managers to assess employees’ leaves of absence and utilize FMLA form templates that can update automatically as new information is entered into the system. The system will automatically update to the most current regulations according to legislative changes from the U.S. Department of Labor. 
  • Convenience:  Mobile apps, compatible with both Apple and Android devices, allow managers to complete common tasks from their smartphone. Employees can also utilize the mobile app to clock in for shifts with their GPS coordinates, view pay statements and manage their time-off requests. 
  • Customization and Scalability:  Users can customize dashboards to view data at-a-glance and build customizable reports based on custom filters. Additionally, the scalability of the system allows managers to build the system itself to meet the specific needs of your business based on the modules added to the interface. 
  • Performance Insights:  Embedded analytics can be leveraged to track and measure business metrics as well as create detailed reports about how your organization’s workforce is performing. 
  • Consistent Branding:  Branded career sites allow your organization to ensure consistent branding across all of your job postings. Applicants can use this branded job site to search for jobs, upload their resumes and apply online directly through the website. 
  • Unified Platform:  Kronos Workforce Ready provides tools to complete all core HR tasks throughout each phase of the employee lifecycle. From attracting fresh talent to conducting performance appraisals, you can complete a variety of vital HR tasks through a single interface. 
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  • Efficient Operations: Automate time and attendance according to rule-based workflows and reduce mundane HR admin tasks. Boost overall efficiency by focusing on crucial tasks. 
  • Cost Control: Minimize extra payroll expenses by identifying hidden costs. Reduces repetitive and unnecessary admin functions to enhance performance. 
  • Reduced Errors: Automated scheduling saves time and minimizes manual scheduling errors. 
  • Diverse Analytics: Access actionable insights with various reports like balance, carer’s leave, violation, target, productivity and more. 
  • Less Admin Work: Allow employees to record their working hours, access schedules and leave balances, along with requesting time off on the fly. 
  • Flexible Working: Empower employees to manage their responsibilities and improve work-life balance with flexible working hours to increase productivity and retention rates. 
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  • Absence Management:  Kronos Workforce Ready’s scheduler allows managers to sort employees based on availability, seniority, skill set and more in order to build schedules, fill open shifts and adjust when there are unplanned absences. 
  • Compensation Administration:  With tools like Excel or the interface’s built-in worksheets, you can model compensation scenarios in order to assess budgets based on real-time data. The system’s time-off calendar can provide alerts and give managers visibility into employee time off. 
  • Employee Attestation:  Managers can send employees prompts to confirm that they’ve taken required breaks in order to stay compliant with relevant legislation and organizational regulations. These customizable prompts can be set to send automatically, and managers can choose to receive alerts when an employee misses a scheduled break. 
  • Employee Development:  System administrators can define training courses, schedule classes and assign employees to take the classes. Managers are able to monitor open seats and gain visibility into employee participation and performance within the courses. 
  • Job Acquisition:  Managers can create internal and external job requisitions and approve them automatically. This feature allows users to define the number of open positions within the organization, auto-populate and edit job descriptions, sort open positions, and view an applicant’s status. 
  • Onboarding:  The system allows administrators to generate an onboarding checklist to detail specific tasks and time frames to help managers track the onboarding process from start to finish. Automated alerts remind candidates to finish incomplete forms, enroll in benefits, complete orientations and more. 
  • Payroll Reporting:  The paycheck reporting feature provides a complete summary of payroll and a comparison of current and previous payroll periods. Managers can also view a 12-month breakdown of labor expenses to help inform future budget planning. 
  • Performance Management:  Kronos Workforce Ready delivers insight into employee performance, attendance, absence and productivity in order to provide objective reviews. Managers can use the “Merit Matrix” tool to award pay increases based on performance rating and pay grades. 
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  • Time and Attendance Management: Record and analyze employee working hours and attendance. Offers in-depth graphic reports based on employee schedules, time off, attendance trends, overtime and more. Employees can log their work hours using the clocking terminal. 
  • Automated Scheduling: Simplify tedious scheduling processes while ensuring regulatory compliance. Schedules available employees into shifts and rosters to save time and extra costs. 
  • Leave Management: Generate reports on employee planned and unplanned absences and manage them conveniently. Access real-time attendance information to reduce the expense of unplanned absences and handle leave entitlements. 
  • Core HR Management: Manages information about payroll, benefits, performance and more and helps: 
    •  Securely store and access employee information. 
    •  Track company assets like laptops, company cars, mobile phones and more. 
    •  Receive automated alerts about regulatory compliance and expiry of employee skills. 
    •  Get email reminders and customized alerts for deadlines. 
  • Employee Self-Service: Make employees self-reliant by allowing them to record their work hours and access work schedules. Let employees update personal details, apply for time off and access flexitime and leave balances. 
  • Project Tracking: Automate project management processes and minimize administration activities to increase productivity. Aligns project expenses with the organization’s budget. 
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Product Ranking

#10

among all
Workforce Management Software

#113

among all
Workforce Management Software

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User Sentiment Summary

Great User Sentiment 1996 reviews
Great User Sentiment 36 reviews
81%
of users recommend this product

Kronos Workforce Ready has a 'great' User Satisfaction Rating of 81% when considering 1996 user reviews from 5 recognized software review sites.

86%
of users recommend this product

Softworks has a 'great' User Satisfaction Rating of 86% when considering 36 user reviews from 2 recognized software review sites.

4.2 (14)
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4.0 (846)
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4.28 (18)
4.1 (778)
4.3 (18)
4.3 (43)
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4.0 (315)
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Synopsis of User Ratings and Reviews

Reliable Timekeeping: All reviewers who reference timekeeping felt that Kronos has met all their needs of a timekeeping solution, from timesheets to PTO to forecasting FTEs.
Payroll: 80% of users who mention payroll asserted that processing payroll is easy and its integration with HR, time and labor modules makes it efficient.
Easy to Use: All reviewers who mention usability stated Kronos Workforce Ready is easy to learn, with user-friendly time tracking, navigation and reporting.
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Simplified Time Tracking: Many users appreciate the straightforward time tracking functionality, highlighting its ease of use for employees to clock in and out.
Automated Scheduling: Users frequently mention the convenience of automated scheduling, enabling them to effortlessly create and manage employee schedules.
Leave Management Streamlining: The platform's leave management system is praised for simplifying the process of requesting, approving, and tracking employee leave.
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Slow: The application freezes or slows down often, as stated by all reviewers who mention running the software.
Expensive: All reviewers who reference cost observed that the system’s maintenance and modifications lead to a high TCO.
Customer Service: 70% of reviewers who mention customer service complained of not receiving timely and proper assistance.
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Limited Mobile Functionality: Some users have expressed frustration with the mobile app, citing limited functionality and difficulty with tasks like approving time off requests.
Reporting Complexities: A number of users have reported that generating reports can be cumbersome and time-consuming, particularly when needing to combine data from different modules.
Occasional System Glitches: While generally considered reliable, some users have mentioned encountering occasional system glitches or errors that disrupt their workflow.
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Kronos Workforce Ready is suitable for businesses of all sizes and provides intuitive time tracking, scheduling and payroll features. Many reviewers felt that the software runs slow and is priced on the higher side compared to similar HR products. However, its timekeeping capabilities, mobile app and other features makes it a strong product overall and a good choice for companies looking for a one-stop HR solution.

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Does Softworks really make workforce management a soft touch? User reviews from the past year suggest that Softworks is a user-friendly and flexible solution that can be customized to meet the specific needs of an organization. Users appreciate the ability to choose which features they want to use and how they want them to work. For example, one user praised the software's flexibility in allowing them to track employee time and attendance in a way that met their company's specific needs. Another user highlighted the software's ease of use, noting that even employees with limited computer skills were able to quickly learn how to use the system. However, some users have reported that the software can be expensive and that the customer support can be slow to respond to requests. Despite these drawbacks, many users believe that Softworks is a valuable tool that can help organizations improve their workforce management processes. The software is particularly well-suited for organizations with a large number of employees or complex scheduling needs. Its robust feature set and customization options make it a good choice for businesses that need a comprehensive solution to manage their workforce.

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